Reviews
Always a good experience and work is explained
Always a good experience and work is explained thoroughly. Being forced to write a minimum of 15 words for this review though is abusive and says your survey is not well designed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick, we appreciate your feedback about Volvo Cars Rochester and the review process. We're glad to know you've had good experiences with us and that our team has been thorough in explaining their work. Thanks for sharing!
Fantastic service!
Fantastic service! They care about your satisfaction and are attentive to your requests. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Volvo Cars Rochester!
C. Costanza
The service team at Garber Volvo is exceptional. I cannot thank them enough for consistently going above and beyond my expectations as a customer and I look forward to bringing my car to them for service for years to come. I have come to know many of the employees at Garber Volvo over the years and feel like they've become a second family for me. I wish each and every person at Garber the very best this new year and look forward to seeing them again in the near future. Truly, they are the best in the business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caroline, we're so glad to know that our team at Volvo Cars Rochester has consistently exceeded your expectations. It's wonderful hearing you feel like part of the family! We look forward to serving you for many more years. Happy New Year and see you soon!
Great finally figured out the issue also kindly retrieved
Great finally figured out the issue also kindly retrieved a stuck charger and cleaned car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your positive feedback about Volvo Cars Rochester. Thanks so much, Drinkwaterc!
I'm very pleased with the service I received yesterday.
I'm very pleased with the service I received yesterday. Issue was resolved quickly and efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review of Volvo Cars Rochester, Emily_kelly!
I echo others' praise for the excellent service I
I echo others' praise for the excellent service I received. Our 2019 Volvo S60 is running beautifully thanks to the years of care it has received at Volvo Cars. Phil, at service, was very helpful explaining the price of the repair. I also appreciate the shuttle-service drivers— most recently Hector— who have been warm and prompt. I always feel we've not had time enough to chat!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George, it's great to know that you've had such a positive experience with our team at Volvo Cars Rochester. We're glad Phil and Hector have been able to provide excellent service for your 2019 S60! Thanks for sharing this feedback.
In a time of negativity, I always try hard to praise those who really do what they say they'll do, and do it well, or as best as they can. We all need to encourage each other, and resist passing judgment.
Had an absolutely amazing service experience at Volvo
Had an absolutely amazing service experience at Volvo Cars Rochester. Nick, the service manager, went above and beyond to ensure we were taken well care of and satisfied with the services performed. Looking forward to continued business with them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that you had an amazing service experience with us at Volvo Cars Rochester! Your kind words about Nick and our team are greatly appreciated. We look forward to serving your automotive needs in the future!
Paul was great getting me through the trauma of having to
Paul was great getting me through the trauma of having to have a timing belt replaced., Hector was a wonderfully friendly shuttle driver. Excellent service, as usual. Why wife and I have been been buying Volvos and getting service here since 2002. Wouldn't go anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George, it's great to know that Paul and Hector provided excellent service during your visit at Volvo Cars Rochester. We appreciate the trust you've placed in us since 2002!
Jim is terrific!
Jim is terrific! He is very pleasant and professional. I appreciate the shuttle service from the dealership to home/office. It has saved me so much time. Thank you, VolvoRochester!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that Jim and our shuttle service have been helpful for you! Your time is valuable, and we're glad we could assist in making your experience with Volvo Cars Rochester more convenient. Thanks for the review!
Excellent service and outstanding staff.
Excellent service and outstanding staff.You can be proud of them ! On time,always ready to explain anything.We have been going to this dealership for decades and would never go anywhere else !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KRAMERFH, we're so glad to know that you've had consistently excellent experiences with our team at Volvo Cars Rochester. We appreciate your loyalty and look forward to serving you for many more years!