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CAG Audi San Juan

(383 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–5:00pm
Sunday Closed Closed

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Reviews

(383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I rarely take the time to write reviews, but I felt

I rarely take the time to write reviews, but I felt compelled to after our experience with Rene at Audi San Juan. From the start, Rene was outstanding. My wife was purchasing an Audi Q8 e-tron from out of state, and he made the entire process seamless. He was incredibly patient, answering all of our questions and making sure we had all the information we needed. To say Rene is exceptional is an understatement. If you're looking for someone who genuinely cares and will help you every step of the way, look no further than Rene Gomez at Audi San Juan. He's been an absolute pleasure to work with, and I can’t recommend him highly enough!

I rarely take the time to write reviews, but I felt

I rarely take the time to write reviews, but I felt compelled to after our experience with Rene at Audi San Juan. From the start, Rene was outstanding. My wife was purchasing an Audi Q8 e-tron from out of state, and he made the entire process seamless. He was incredibly patient, answering all of our questions and making sure we had all the information we needed. To say Rene is exceptional is an understatement. If you're looking for someone who genuinely cares and will help you every step of the way, look no further than Rene Gomez at Audi San Juan. He's been an absolute pleasure to work with, and I can’t recommend him highly enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your wonderful experience with Rene! We’re delighted to hear how he provided exceptional service, making the purchase of your Audi Q8 e-tron seamless and stress-free. Thank you for your recommendation—enjoy your Q8 e-tron! :) - The Team at Audi San Juan

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I can't say enough about how incredible my experience

I can't say enough about how incredible my experience with Rene at Audi San Juan has been! From the moment I began the process of purchasing my Audi Q8 e-tron out of state, Rene went above and beyond to ensure everything went smoothly. His communication was prompt, informative, and he took the time to address all of my questions, making a long-distance purchase feel seamless. But what really blew me away was how he continued to offer exceptional service even after the sale. After the paperwork was signed and the vehicle delivered, Rene stayed in touch, offering help with any questions and ensuring I was fully satisfied with my vehicle. It's rare to find someone who genuinely cares about their customers like Rene does. I’ve dealt with plenty of salespeople, but I’ve never encountered someone so dedicated and helpful. If you’re in the market for a vehicle, you need to reach out to Rene Gomez at Audi San Juan—he’s truly in a league of his own when it comes to customer service. Thank you, Rene, for everything! You’ve made me a lifelong Audi customer!

I can't say enough about how incredible my experience

I can't say enough about how incredible my experience with Rene at Audi San Juan has been! From the moment I began the process of purchasing my Audi Q8 e-tron out of state, Rene went above and beyond to ensure everything went smoothly. His communication was prompt, informative, and he took the time to address all of my questions, making a long-distance purchase feel seamless. But what really blew me away was how he continued to offer exceptional service even after the sale. After the paperwork was signed and the vehicle delivered, Rene stayed in touch, offering help with any questions and ensuring I was fully satisfied with my vehicle. It's rare to find someone who genuinely cares about their customers like Rene does. I’ve dealt with plenty of salespeople, but I’ve never encountered someone so dedicated and helpful. If you’re in the market for a vehicle, you need to reach out to Rene Gomez at Audi San Juan—he’s truly in a league of his own when it comes to customer service. Thank you, Rene, for everything! You’ve made me a lifelong Audi customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your incredible experience with Rene! We're thrilled to hear how he went above and beyond to make your purchase seamless and enjoyable. Rene's dedication to exceptional service, both during and after the sale, embodies our commitment to our clients. We’re honored to have earned your loyalty as a lifelong Audi customer and look forward to continuing to serve you. Enjoy your Q8 e-tron—it’s an amazing vehicle! - The Team at Audi San Juan

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I highly recommend Audi Sales Professional, Israel

I highly recommend Audi Sales Professional, Israel Flores, for his exceptional service. Collaborating with him was a pleasure, and he far surpassed my expectations in assisting me in securing the vehicle I desired. Israel’s unwavering dedication to quality and customer satisfaction was evident throughout the entire purchasing process. I also value the regular updates regarding the preparation of my Audi for delivery. His professionalism made the entire experience enjoyable. I suggest that you request Mr. Flores to accompany you during your next Audi purchase.

I highly recommend Audi Sales Professional, Israel

I highly recommend Audi Sales Professional, Israel Flores, for his exceptional service. Collaborating with him was a pleasure, and he far surpassed my expectations in assisting me in securing the vehicle I desired. Israel’s unwavering dedication to quality and customer satisfaction was evident throughout the entire purchasing process. I also value the regular updates regarding the preparation of my Audi for delivery. His professionalism made the entire experience enjoyable. I suggest that you request Mr. Flores to accompany you during your next Audi purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Audi San Juan for your vehicle purchasing needs! We will be sure to relay your kind sentiments to Israel. Your satisfaction is our top priority, and we hope you enjoy every moment with your new Audi! :) - The Team at Audi San Juan

Show full review

I rarely take the time to write reviews, but I felt

I rarely take the time to write reviews, but I felt compelled to after our experience with Rene at Audi San Juan. From the start, Rene was outstanding. My wife was purchasing an Audi Q8 e-tron from out of state, and he made the entire process seamless. He was incredibly patient, answering all of our questions and making sure we had all the information we needed. To say Rene is exceptional is an understatement. If you're looking for someone who genuinely cares and will help you every step of the way, look no further than Rene Gomez at Audi San Juan. He's been an absolute pleasure to work with, and I can’t recommend him highly enough!

I rarely take the time to write reviews, but I felt

I rarely take the time to write reviews, but I felt compelled to after our experience with Rene at Audi San Juan. From the start, Rene was outstanding. My wife was purchasing an Audi Q8 e-tron from out of state, and he made the entire process seamless. He was incredibly patient, answering all of our questions and making sure we had all the information we needed. To say Rene is exceptional is an understatement. If you're looking for someone who genuinely cares and will help you every step of the way, look no further than Rene Gomez at Audi San Juan. He's been an absolute pleasure to work with, and I can’t recommend him highly enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Rene! We’re delighted to hear how he provided exceptional service, making the purchase of your Audi Q8 e-tron seamless and stress-free. Thank you for your recommendation—enjoy your Q8 e-tron! :) - The Team at Audi San Juan

Show full review

I can't say enough about how incredible my experience

I can't say enough about how incredible my experience with Rene at Audi San Juan has been! From the moment I began the process of purchasing my Audi Q8 e-tron out of state, Rene went above and beyond to ensure everything went smoothly. His communication was prompt, informative, and he took the time to address all of my questions, making a long-distance purchase feel seamless. But what really blew me away was how he continued to offer exceptional service even after the sale. After the paperwork was signed and the vehicle delivered, Rene stayed in touch, offering help with any questions and ensuring I was fully satisfied with my vehicle. It's rare to find someone who genuinely cares about their customers like Rene does. I’ve dealt with plenty of salespeople, but I’ve never encountered someone so dedicated and helpful. If you’re in the market for a vehicle, you need to reach out to Rene Gomez at Audi San Juan—he’s truly in a league of his own when it comes to customer service. Thank you, Rene, for everything! You’ve made me a lifelong Audi customer!

I can't say enough about how incredible my experience

I can't say enough about how incredible my experience with Rene at Audi San Juan has been! From the moment I began the process of purchasing my Audi Q8 e-tron out of state, Rene went above and beyond to ensure everything went smoothly. His communication was prompt, informative, and he took the time to address all of my questions, making a long-distance purchase feel seamless. But what really blew me away was how he continued to offer exceptional service even after the sale. After the paperwork was signed and the vehicle delivered, Rene stayed in touch, offering help with any questions and ensuring I was fully satisfied with my vehicle. It's rare to find someone who genuinely cares about their customers like Rene does. I’ve dealt with plenty of salespeople, but I’ve never encountered someone so dedicated and helpful. If you’re in the market for a vehicle, you need to reach out to Rene Gomez at Audi San Juan—he’s truly in a league of his own when it comes to customer service. Thank you, Rene, for everything! You’ve made me a lifelong Audi customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your incredible experience with Rene! We're thrilled to hear how he went above and beyond to make your purchase seamless and enjoyable. Rene's dedication to exceptional service, both during and after the sale, embodies our commitment to our clients. We’re honored to have earned your loyalty as a lifelong Audi customer and look forward to continuing to serve you. Enjoy your Q8 e-tron—it’s an amazing vehicle! - The Team at Audi San Juan

Show full review

I highly recommend Audi Sales Professional, Israel

I highly recommend Audi Sales Professional, Israel Flores, for his exceptional service. Collaborating with him was a pleasure, and he far surpassed my expectations in assisting me in securing the vehicle I desired. Israel’s unwavering dedication to quality and customer satisfaction was evident throughout the entire purchasing process. I also value the regular updates regarding the preparation of my Audi for delivery. His professionalism made the entire experience enjoyable. I suggest that you request Mr. Flores to accompany you during your next Audi purchase.

I highly recommend Audi Sales Professional, Israel

I highly recommend Audi Sales Professional, Israel Flores, for his exceptional service. Collaborating with him was a pleasure, and he far surpassed my expectations in assisting me in securing the vehicle I desired. Israel’s unwavering dedication to quality and customer satisfaction was evident throughout the entire purchasing process. I also value the regular updates regarding the preparation of my Audi for delivery. His professionalism made the entire experience enjoyable. I suggest that you request Mr. Flores to accompany you during your next Audi purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Audi San Juan for your vehicle purchasing needs! We will be sure to relay your kind sentiments to Israel. Your satisfaction is our top priority, and we hope you enjoy every moment with your new Audi! :) - The Team at Audi San Jua

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My salesperson Andrew was great and the dealership helped

My salesperson Andrew was great and the dealership helped me alot. Everyone was professional and very outgoing.

My salesperson Andrew was great and the dealership helped

My salesperson Andrew was great and the dealership helped me alot. Everyone was professional and very outgoing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lesyes, thank you for taking the time to let us know how we're doing! We appreciate the positive feedback and look forward to serving you again next time. :) - The Team at Audi San Juan

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Fueron muy amables, nos ayudaron a encontrar la mejor

Fueron muy amables, nos ayudaron a encontrar la mejor opción y nos atendieron de maravilla.

Fueron muy amables, nos ayudaron a encontrar la mejor

Fueron muy amables, nos ayudaron a encontrar la mejor opción y nos atendieron de maravilla.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

¡Gracias por tus comentarios positivos, Miriam! Apreciamos tu apoyo y esperamos verte en tu próxima visita. - El Equipo de Audi San Juan

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Great customer service by Marco Cavazos.

Great customer service by Marco Cavazos. The best customer service I’ve received from any dealership.

Great customer service by Marco Cavazos.

Great customer service by Marco Cavazos. The best customer service I’ve received from any dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words, Erick! It means the world to have your support, and we will be sure to pass this positive feedback along to Marco. We look forward to seeing you again next time! :) - The Team at Audi San Juan

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Great service and flexible, attention to detail and goes

Great service and flexible, attention to detail and goes above & beyond to do the job right

Great service and flexible, attention to detail and goes

Great service and flexible, attention to detail and goes above & beyond to do the job right

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Alex, thank you for sharing this friendly review for our team! We're so glad to see you had an amazing experience here. Until next time! :) - The Team at Audi San Juan

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