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Meet Russell Donahue

Russell Donahue headshot
Service Advisor
(5 reviews)

Reviews

I came in for an oil change and ended up buying a new

I came in for an oil change and ended up buying a new 2015 equinox. Great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your visit for an oil change led to the purchase of a new 2015 Equinox. It’s always our goal at Jim Norton T-Town Chevrolet to provide excellent service and a great experience. We appreciate your business and look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

Desde un inicio me trato súper bien, preguntando las

Desde un inicio me trato súper bien, preguntando las cosas amablemente y siempre considerado en todo momento, aparte de que pudo brindarme un buen vehículo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por tu comentario tan positivo! Estamos muy contentos de que hayas tenido una excelente experiencia con nosotros en Jim Norton T-Town Chevrolet. Siempre nos esforzamos por brindar un trato amable y vehículos de calidad. Esperamos verte de nuevo pronto. ¡Comparte tu experiencia con tus amigos! Sinceremente, Courtney, Jim Norton Auto Group

Drake sold me my used Chevy Trax.

Drake sold me my used Chevy Trax. He and everyone else at the dealership handled my deal wonderfully and I would highly recommend Drake to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that Drake and the team at Jim Norton T-Town Chevrolet made your experience with purchasing your used Chevy Trax a positive one. Your recommendation means a lot to us! We look forward to seeing you again for your future automotive needs. Sincerely, Courtney, Jim Norton Auto Group

My salesman Anthony Carter was great!

My salesman Anthony Carter was great! He worked very hard to get me into the vehicle me and my family wanted. He was very patient with us and kept going back and forth with lenders to get me approved for the exact vehicle I wanted.The entire staff was very nice and professional and they all were very helpful as well. I will definitely be going back to Jim Norton T-Town when we’re ready to trade it in or buy another. I don’t have good credit but they didn’t treat me any differently like all the other lots I’ve been to before that couldn’t make a deal. Anthony and the sales manager worked hard to get me the exact vehicle we picked out. We love our 2020 Chevy blazer RS! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Anthony and our team at Jim Norton T-Town Chevrolet. It's great to know that we could help you and your family secure the 2020 Chevy Blazer RS that you wanted. We appreciate your kind words about our staff's professionalism and dedication. We look forward to seeing you again when you’re ready to trade in or buy another vehicle! Enjoy your new ride! Sincerely, Courtney, Jim Norton Auto Group

Anthony was very nice professional easy to deal with on

Anthony was very nice professional easy to deal with on buying a car would buy from him again and recommend him to friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience buying a car with us at Jim Norton T-Town Chevrolet. It's fantastic to know that you found Anthony to be nice and professional. We appreciate your recommendation and look forward to helping you and your friends in the future! Sincerely, Courtney, Jim Norton Auto Group