Skip to main content

Jim Norton's T-Town Chevrolet

(1,978 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (833) 607-4830 (833) 607-4830
Used (833) 547-5192 (833) 547-5192
Service (833) 547-5175 (833) 547-5175

Reviews

(1,978 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton's T-Town Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Rude and scratched my car very rude people

Took my car too get fixed ,got it back with a 3 inch scratch ,they denied it and was rude about it.30,000 camero new and now has a 3 inch scratch .they want me to pay for the part and free labour.thats bs they told me that's the best offer .I would ever never advise anyone to buy or service your car there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Pleasant experience

My oil change was handled in a timely manner. The people involved were polite and cordial. I didn't have to wait long and the whole experience was a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Going cross country

We needed help with shifting problem and Don Hardcastle knew right away what the problem was. Our car was loaded down with luggage and our cat. Don went out of his way to make sure we and the cat were comfortable while he took care of the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick Service

Went for an oil change. Utilized a half price coupon. Quick service without a lot of pressure. They provided estimates on future service that will be needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent

This dealership has always treated my wife and myself great. They are friendly, courteous and efficient I always know that my car gets excellent care and service. I recommend them highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ken Adam's great!

Ken Adam's is a great service advisor. He makes my day everytime I have to come to Route 66. I have previously had nothing but trouble with Route 66. Ken brought me back to being a service customer. He is the only reason I return. He takes great care of his people.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Needed help out of state

Traveling back east and having trouble getting shift into park. Stopped at your place. Spoke to Don Hardcastle in service who took care of us on the spot. He was able to get the part and get us back on road. Friendly and professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Very courteous and very helpful from 1st call in to make appointment, to meeting sales advisor and all the help from the cashier in getting the loaner and settling up on return to pick up our car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

They worked with me and kept in touch with what as going on thru the whole process. I was disappointed that everything from my cubbie hole was scattered all over the drivers side floor.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service

It took me less than 5 minutes to get my car checked in and in no time my car was ready for pick up. I've always had such great service and they do an awesome job. Everyone is so friendly and treats all their customers with respect. I will be looking forward to seeing everyone for my next oil change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.