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Jim Norton's T-Town Chevrolet

(1,986 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (833) 607-4830 (833) 607-4830
Used (833) 547-5192 (833) 547-5192
Service (833) 547-5175 (833) 547-5175

Reviews

(1,986 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Norton's T-Town Chevrolet from DealerRater.

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This dealership was exceptional from start to finish

This dealership was exceptional from start to finish professional, honest, and efficient! Everyone was so friendly and knowledgeable, and they made the entire process stress-free. Highly recommend this reliable and trustworthy team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your kind words about Jim Norton T-Town Chevrolet and our team. It's fantastic to hear that you found the process stress-free and that our staff made a positive impression on you. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

Outstanding service and incredible work worth it super

Outstanding service and incredible work worth it super satisfied got me and wife what we needed for our family a true blessing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review Dangelo! I'm thrilled to hear that you and your wife found exactly what you needed for your family at Jim Norton T-Town Chevrolet. Your satisfaction means a lot to us, and we appreciate your kind words about our service. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

Everyone was very helpful and nice.

Everyone was very helpful and nice. They want to make sure you are satisfied for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that your experience at Jim Norton T-Town Chevrolet was a positive one. We appreciate your kind words and your trust in us. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

Josh and Jim Norton go above and beyond to find just what

Josh and Jim Norton go above and beyond to find just what you are looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your positive feedback about Jim Norton T-Town Chevrolet. We're thrilled to hear that Josh and Jim went above and beyond to help you find exactly what you were looking for. We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group

The salesman Mix was great.

The salesman Mix was great. The rest of the experience was awful. Was there 4 hrs. Had issues with the finance department and tried to call them many times they just ignored me. Finally contacted the GM he promised it would get done and it didn't. I would never purchase from them again. Bought a truck a month later from Mark Allen and that was a much better experience

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. Your concerns are currently under review with our management team. Unfortunately, we cannot identify you by your username and kindly request that you reach out to Kip Karn, General Manager, kip.karn@ttownchevy.com, 405-315-3933 once again so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

Great experience!

Great experience! Aaron was such a huge help! Very nice gentleman and pleasure to work with. Also, the finance manager was very patient with all of my questions and concerns, very transparent! I definitely recommend purchasing a vehicle from them! Thank you for a pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Jim Norton T-Town Chevrolet and that Aaron was a huge help to you. It's fantastic to know that our finance manager was able to address your questions and concerns with transparency. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

I bought a 2025 Chevy 2500 pick up, finance manager Hal

I bought a 2025 Chevy 2500 pick up, finance manager Hal smith sold me extended warranty, tire repair, windshield repair and gap, all to be prorated and refunded if sold or traded, 6mounth later I traded and hal sent me paperwork to fill out and was supposed to get refund of $6400 and Chang. But have been getting the run around for four months now between Jim Norton and Bank of America both pointing fingers at each other and both refusing to help me find out where my money is. Neither will talk to me and I have turned to a lawyer to get what’s do. DO NOT TRUST HAL SMITH!!!!!!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing these concerns and have immediately forwarded them to our management team. We are looking into the issues mentioned and thank you again. Kindly reach out to Kip Karn, General Manager, kip.karn@ttownchevy.com, 405-315-3933. so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

Consumer response

Look forward to hearing from you

Peanut and Hal did an amazing job, if you are looking for

Peanut and Hal did an amazing job, if you are looking for the right people to do business with, stop by and see these guys.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! I'm thrilled to hear that Peanut and Hal provided you with amazing service at Jim Norton T-Town Chevrolet. I appreciate your recommendation and encourage you to visit us again in the future. Your satisfaction means a lot to us! Sincerely, Courtney, Jim Norton Auto Group

Peanut was amazing and prompt.

Peanut was amazing and prompt. Very up-to-date with communication. Always available. If looking for a new Chevrolet, be sure to contact Peanut . He will take care of you and your family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that Peanut provided amazing and prompt service during your visit to Jim Norton T-Town Chevrolet. We pride ourselves on communication and being available for our customers. We look forward to assisting you and your family again in the future! Sincerely, Courtney, Jim Norton Auto Group

Keith was very helpful and great to work with!

Keith was very helpful and great to work with! We had a pleasant experience buying our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that you had a pleasant experience at Jim Norton T-Town Chevrolet and found Keith helpful. We appreciate your business and hope to see you again for your future car needs! Sincerely, Courtney, Jim Norton Auto Group