Reviews
Write a reviewSales transaction
The professional staff at Sewell provided a professional experience where I felt no pressure at all. All the people I delt with were extremely respectful and where very helpful. Any questions I had where answered truthfully and quickly. No wasted time. Service after the sale is very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
Customer service was great from the moment I arrived to the moment I left! The time it took was amazing ?😁 Everyone i encountered was courteous and polite
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy Day!
Great experience. First time buying a vehicle by myself. Robert made the experience a little less stressful. I looked up vehicles with CarFax histories and each time I had an inquiry regarding a car with this dealership, someone was quick to respond.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!
Such a geat experience. Was running late the day of our appointment. Even though we were late. From the time we arrived till we left was less than 45 minutes. Awesome service !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
These were a great group to work with. very competitive on pricing. great extra perks. I would recommend this dealership to anyone. Devin went above and beyond and I will do business with him for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst Customer Service Ever
I emailed them on two separate occasions about two different cars. They respond and then to get any information or to move the process forward is a nightmare. They don't respond and take their time. Had a salesman there tell me how much he hated his job. Had another tell me he had an emergency come up and then later said he went hunting. Went in to look at a car and it was a mess. Had a preapproval done and finance department took forever to talk to me when I was there. The entire dealership is in no hurry to help he customer! The GM even contacted me and we spoke about it. He apologized and asked if there was anything he could do to gain back my trust. I asked a couple questions, and that was 3 days ago and never heard back. Worst experience ever!!! Avoid at all costs!!!!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Amazing people
The workers at Sewell Toyota are absolutely amazing in every way! Michael Martinez and his awesome crew have delt with me for over 2 years now and everytime they see me they welcome me with open arms and smiles! The best and polite people around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
