Nissan of Garden City

I was in a bind and needed a taillight replaced for my Nissan Sentra, and let me tell you, I hit the jackpot with Andy! He was incredibly attentive and took care of me right away, making the whole experience a breeze. Seriously, you won’t find better service than at Nissan in Garden City! Andy went above and beyond, and I truly believe dedicated representatives like him deserve some recognition—such as a well-deserved raise! His empathy and commitment to customers makes all the difference! Special thanks to Ravi and Marcos for replacing my tailight!

I have been a loyal customer of this dealership for 15 years, buying multiple cars here and always trusting the process. That trust has now been completely destroyed. This was, without a doubt, the worst car-buying experience I’ve ever had — and that’s saying something given my history with them. From the very beginning, I was misled about the pricing just to get me into the dealership. What should have been a straightforward conversation turned into hours of stalling, vague answers, and tactics designed to waste my time and wear me down. The most infuriating part? They insisted on running a credit check just to discuss pricing — something that should have been made clear upfront without needing to run my credit at all. I agreed, against my better judgment, because I trusted my salesman after all these years. That trust was clearly misplaced. Once I was there, they repeatedly tried to upsell me on things I didn’t want or need, adding pressure at every turn, while avoiding direct answers to my questions about final costs. Every time I asked for clarity, I was met with dodges, excuses, or outright lies. This isn’t just poor service — it’s manipulative and unethical behavior. The dealership treated me like a first-time walk-in they could play games with, completely disregarding the fact that I’ve been a dedicated customer for over a decade. I walked in expecting to be treated with respect and honesty based on a relationship I thought we had built over years of business. Instead, I was lied to, manipulated, and made to feel like a fool for trusting them. I won’t be back — and I strongly advise anyone thinking of shopping here to think twice before subjecting yourself to the same treatment.

Horrible service the worst dealership I've been too tried to sell me back my lease saying the dealership needs to get their money back. Literally leased from them, luckily knew to go through nmac then keep dealing with these crooks time and time again there have been constant class actions against this place. Take your business elsewhere westbury was also part of the class action in 2024 and featured on seven on your side these guys are crooks

As a service contract provider, we work with repair facilities across the country—and this one stood out. One of our mutual customers recently brought their vehicle in for repairs, and the team here completed the job quickly and efficiently especially Terrence, the service advisor. The customer was back on the road in less than 7 days. Excellent service and communication throughout the process—our customer couldn’t be happier.

Crooks. They will act all nice and professional, but they are setting you up. Especially Ian and Victor These five stars are probably a part of their scam.

I had the pleasure of getting my new car from nissan of garden city. Alberto was my salesperson and Ely the salesmanager helped me get a great deal on my new murano. Thank you nissan of garden city. Definitely recommended them for your new car purchase.

I am very pleased and satisfied with the new purchase of my 2024 Nissan Pathfinder. I delt with Trevor who was very helpful, thorough, and made sure I was happy with my purchase. This is the 3rd vehicle I purchase at Nissan of garden city. The whole process was smooth and seamless. I would recommend my friends and family to come to Nissan of Garden city to purchase their vehicles. They also have a wonderful service department. I don't service my vehicles anywhere else. They are very helpful and welcoming.

My experience at Nissan of Garden City was amazing. All the employees from sales to finance were amazing despite a couple of hiccups. Thanks to Jai Brown and Corey H. for being excellent at their jobs. They made my wish come true.

Thank you so much for the experience at your dealership! I was so happy to have chosen you guys at Garden City !! I am so happy with my 2024 Nissan Murano ! It rides so well and just what I was looking for! You guys was such a pleasure to work with!!!! Alberto At Nissan really exceeded my expectations he always hooks me up with a good deal !!! I definitely recommend Nissan of Garden City !

Just purchased my second vehicle from Nissan of Garden city!! It was such a great experience! Special thanks to Alberto for all his work. He was very helpful and professional making the whole process of buying a car even more enjoyable. Thanks for everything!