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Merit Auto Group

(268 reviews)
Visit Merit Auto Group
Sales hours: 10:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 9:00am–5:00pm
Tuesday 10:00am–7:00pm 9:00am–5:00pm
Wednesday 10:00am–7:00pm 9:00am–5:00pm
Thursday 10:00am–7:00pm 9:00am–5:00pm
Friday 10:00am–7:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award

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(386) 246-2281 (386) 246-2281

Inventory

See all 138 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2020.
Merit Auto Group is an Independent car dealership located in Jacksonville FL. We offer quality pre-owned cars at wholesale prices! We believe in low upfront pricing and superior customer service . We provide a large variety of financing options to meet your needs. Browse our large selection of cars online today or stop in to be assisted by our excellent sales team.
Try Excellence You'll Like It!!!

Service center

Phone number (386) 246-2281

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Merit Auto Group from DealerRater.

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No hidden dealer fees. Upfront pricing. Smooth process and friendly staff. Very happy with results

No hidden dealer fees. Upfront pricing. Smooth process and friendly staff. Very happy with results

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dmitriy was amazing! The whole process went very smooth. They did not add any fees to the price, which made everything very transparent.

Dmitriy was amazing! The whole process went very smooth. They did not add any fees to the price, which made everything very transparent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealership was fast and easy to deal with an was very help with finding the right car

Dealership was fast and easy to deal with an was very help with finding the right car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Staff was very helpful. Was able to work with my poor credit. The cars are actually good, not auction junk. Addressed all needs and Giulia and Ahmed even stayed late to work with me.

Staff was very helpful. Was able to work with my poor credit. The cars are actually good, not auction junk. Addressed all needs and Giulia and Ahmed even stayed late to work with me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Giulia and Ahmed. We appreciate your feedback and we look forward to assisting you again in the future.

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Dmitriy Demyrov was an amazing sales rep as he walked me through every detail of the car. He also did a great job working with his manager to get us to a good point in the negotiation. I would highly recommend the dealership and Dmitriy.

Dmitriy Demyrov was an amazing sales rep as he walked me through every detail of the car. He also did a great job working with his manager to get us to a good point in the negotiation. I would highly recommend the dealership and Dmitriy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bryant, thank you for your feedback, we appreciate your kind words and we're happy to know that you enjoyed working with Dmitriy, we look forward to assisting you again in the future and thank you for choosing Merit Auto Group.

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Nash you were the best!! Honest and very knowledgeable in the entire process and knew details of the cars. Thank you buddy!!

Nash you were the best!! Honest and very knowledgeable in the entire process and knew details of the cars. Thank you buddy!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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The people at the dealership were patient and respectful, Giulia who I was mainly talking to helped make the process smooth and easy made my nerves as a first time buyer ease away.

The people at the dealership were patient and respectful, Giulia who I was mainly talking to helped make the process smooth and easy made my nerves as a first time buyer ease away.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Giulia was very helpful. She did not push the sale, and made sure we were comfortable with our payments

Giulia was very helpful. She did not push the sale, and made sure we were comfortable with our payments

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Great service!! Super quick!! Gave us the perfect car for my grandma and i Dmitry Demyrov

Great service!! Super quick!! Gave us the perfect car for my grandma and i Dmitry Demyrov

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great team. Giulia was fantastic so was the entire sales, finance and service teams. They took time to explain the options available to me and answered all my questions. They also addressed my concerns.

Great team. Giulia was fantastic so was the entire sales, finance and service teams. They took time to explain the options available to me and answered all my questions. They also addressed my concerns.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review, we appreciate your feedback and we're happy to know that you enjoyed working with us. We look forward to assisting you again in the future.

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