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Criswell Ford of Woodstock

(312 reviews)
Visit Criswell Ford of Woodstock
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 8:00am–5:00pm
Tuesday 8:30am–7:30pm 8:00am–5:00pm
Wednesday 8:30am–7:30pm 8:00am–5:00pm
Thursday 8:30am–7:30pm 8:00am–5:00pm
Friday 8:30am–7:30pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2022 consumer dealer award

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New (540) 208-1136 (540) 208-1136
Used (540) 208-1130 (540) 208-1130
Service (888) 828-5564 (888) 828-5564

Inventory

See all 166 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2020.
Criswell Ford is your trusted Ford dealership in Woodstock and the reason why our loyal customers keep coming back. Criswell Ford of Woodstock is family owned and locally run. Criswell is proud to offer new Ford vehicles such as the Explorer F-150 Pickup Mustang Transit Van Bronco Escape Edge Super Duty and the entire line up of Ford products. Criswell Ford also offers superior service with factory trained mechanics and state of the art diagnostic equipment. Visit the new Criswell Ford of Woodstock located in the Shenandoah Valley south of Northern Virginia.
Family owned locally operated. Huge inventory and great deals.

Service center

Phone number (888) 828-5564

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Ford of Woodstock from DealerRater.

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Great looking facility, super courteous, professional

Great looking facility, super courteous, professional personnel.. Truck appointment was kept and In addition to the recall being accomplished, they also performed an oil change and tire rotation in a timely manner.

Great looking facility, super courteous, professional

Great looking facility, super courteous, professional personnel.. Truck appointment was kept and In addition to the recall being accomplished, they also performed an oil change and tire rotation in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Thoroughly pleasant experience dealing with George!

Thoroughly pleasant experience dealing with George! Easy process and always willing to help and ensure customer service!

Thoroughly pleasant experience dealing with George!

Thoroughly pleasant experience dealing with George! Easy process and always willing to help and ensure customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is important to us here at Criswell of Woodstock, and it's rewarding to hear about your easy and efficient purchasing process. We value your business and look forward to the next opportunity to work with you.

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He was very helpful always look forward to seeing him

He was very helpful always look forward to seeing him everything we come here to get a truck!

He was very helpful always look forward to seeing him

He was very helpful always look forward to seeing him everything we come here to get a truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you can rely on our team to provide an outstanding customer service experience each time you visit our dealership. We value your business and look forward to the next opportunity to work with you!

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Colton Copeland was extremely professional and polite.

Colton Copeland was extremely professional and polite. He worked very hard to make our trade in and purchase of our vehicle go very smoothly. We also were treated very well from the manager and the financial personnel. We would definitely deal with Colton again.

Colton Copeland was extremely professional and polite.

Colton Copeland was extremely professional and polite. He worked very hard to make our trade in and purchase of our vehicle go very smoothly. We also were treated very well from the manager and the financial personnel. We would definitely deal with Colton again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know you found our team to be so helpful throughout your purchasing process. Don't hesitate to reach out if we can be of additional assistance.

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Prompt service.

Prompt service. Not pushy. Very nice atmosphere. Everyone was friendly and very helpful. Would recommend

Prompt service.

Prompt service. Not pushy. Very nice atmosphere. Everyone was friendly and very helpful. Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to see you were pleased with your recent experience at Criswell! We value your business and truly appreciate your recommendations.

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Colton and the rest of the Woodstock team were amazing!

Colton and the rest of the Woodstock team were amazing! Quickest and easiest car purchase I’ve ever made!

Colton and the rest of the Woodstock team were amazing!

Colton and the rest of the Woodstock team were amazing! Quickest and easiest car purchase I’ve ever made!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome! Thanks for taking the time to let us know about your recent experience at Criswell of Woodstock. We hope to be of service to you in the future.

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Prices Sucked, But that is the nature of Dealerships .

Prices Sucked, But that is the nature of Dealerships . Great Timely Service and Communication. Informative Folks with Plenty of Proactive Maintenance Recommendations.

Prices Sucked, But that is the nature of Dealerships .

Prices Sucked, But that is the nature of Dealerships . Great Timely Service and Communication. Informative Folks with Plenty of Proactive Maintenance Recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing these comments with us! We hope to be of service to you in the future.

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The service we received when buying a car at Criswell was

The service we received when buying a car at Criswell was elite. From Colton the sales person to his manager, and the finance guy Jonny they were all very hospitable knowledgeable and efficient. I would recommend anyone looking for a new or used vehicle to check out Criswell in Woodstock.

The service we received when buying a car at Criswell was

The service we received when buying a car at Criswell was elite. From Colton the sales person to his manager, and the finance guy Jonny they were all very hospitable knowledgeable and efficient. I would recommend anyone looking for a new or used vehicle to check out Criswell in Woodstock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this great review and your recommendations! We look forward to the next opportunity to work with you.

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I asked for a pre-purchase inspection but they gave me a

I asked for a pre-purchase inspection but they gave me a multipoint inspection instead without confirming with me and expected me to pay for it. Worthless and a waste of money. Melissa Harford screwed me over with a smile on her face 1/100

I asked for a pre-purchase inspection but they gave me a

I asked for a pre-purchase inspection but they gave me a multipoint inspection instead without confirming with me and expected me to pay for it. Worthless and a waste of money. Melissa Harford screwed me over with a smile on her face 1/100

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Criswell Ford was responsive to my email queries about

Criswell Ford was responsive to my email queries about the Honda Odyssey. They had it prepped for us and took good care of us.

Criswell Ford was responsive to my email queries about

Criswell Ford was responsive to my email queries about the Honda Odyssey. They had it prepped for us and took good care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to know you enjoyed a simple and seamless vehicle buying while working with the team here at Criswell Ford. We value your business and welcome you to reach out if we can help in any other way.

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