Reviews
Write a reviewBuyer beware with this place!
Buyer beware with this place! They sold my son a lemon Ford Edge year 2015. This suv has been nothing but problems! Leaking oil since day one! They had to replace our engine which left us without a car for 2 months. The car still didn’t run right after the engine change! Called them many times, and was ignored or treated badly! Now the new manager Keith Cardone, more or less told me we were on our own! We need some info from them and they don’t respond, or hang up on you, how is this good business practices? I wish I could included a photo, I’d show you his response on Facebook messenger! Very rude and very crude! Now the suv is making a banging noise when you go over a bump or crack in the road! How is this good business! It’s not! I guess I’m going to have to take this further with them, because they can’t just get away with this!! It’s wrong on every level! Watch out if you buy a car here, they will screw you if given the chance! We’ve only had the suv for a year.
Buyer beware with this place!
Buyer beware with this place! They sold my son a lemon Ford Edge year 2015. This suv has been nothing but problems! Leaking oil since day one! They had to replace our engine which left us without a car for 2 months. The car still didn’t run right after the engine change! Called them many times, and was ignored or treated badly! Now the new manager Keith Cardone, more or less told me we were on our own! We need some info from them and they don’t respond, or hang up on you, how is this good business practices? I wish I could included a photo, I’d show you his response on Facebook messenger! Very rude and very crude! Now the suv is making a banging noise when you go over a bump or crack in the road! How is this good business! It’s not! I guess I’m going to have to take this further with them, because they can’t just get away with this!! It’s wrong on every level! Watch out if you buy a car here, they will screw you if given the chance! We’ve only had the suv for a year.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Keith and staff were courteous, helpful and friendly in
Keith and staff were courteous, helpful and friendly in making our purchase smooth and quick. I highly recommend them to anyone interested in purchasing a vehicle.
Keith and staff were courteous, helpful and friendly in
Keith and staff were courteous, helpful and friendly in making our purchase smooth and quick. I highly recommend them to anyone interested in purchasing a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer beware with this place!
Buyer beware with this place! They are a shady business and they don’t stand by their customers! Our family bought a car here a year ago and nothing but problems! They don’t stand by their word either! They sold us a xxxx car and now we’ve been told we’re on our own here, in others words they don’t care! Not even sure if this car will pass inspection, and the inspection is up! Please beware with this business! Oh and if they don’t like your question, they hang up! Worse experience of my life!
Buyer beware with this place!
Buyer beware with this place! They are a shady business and they don’t stand by their customers! Our family bought a car here a year ago and nothing but problems! They don’t stand by their word either! They sold us a xxxx car and now we’ve been told we’re on our own here, in others words they don’t care! Not even sure if this car will pass inspection, and the inspection is up! Please beware with this business! Oh and if they don’t like your question, they hang up! Worse experience of my life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Run, run as fast as you can.
At first I loved this place they got me approved on a 07 Lincoln navigator L with $2000 down after I got screwed over by a previous dealership. In the beginning I would have recommended this place to anyone and I did. They even helped me resign my loan agreement after my daughter had been in the hospital and I was late on my first payment and Westlake wanted to take my truck. Now I will tell you to RUN the other way. I am 3 payments in, what would have been 4 and I am having all sorts of issues with my truck. I have a warranty with them, and after 5 days of having the truck back I am having problems all over again. Gary has told me that my truck is not his problem however he forgets I am covered by warranty and the law. I am probably going to get a lawyer. I have a grandson with severe medical issues and I need a reliable car and Gary went so far as to tell me that wasn't his issue either. I tried to contact them about my current issues and of course I'm being ignored like always. Stay far away from this place, they only care about the money not the actual customers.
Run, run as fast as you can.
At first I loved this place they got me approved on a 07 Lincoln navigator L with $2000 down after I got screwed over by a previous dealership. In the beginning I would have recommended this place to anyone and I did. They even helped me resign my loan agreement after my daughter had been in the hospital and I was late on my first payment and Westlake wanted to take my truck. Now I will tell you to RUN the other way. I am 3 payments in, what would have been 4 and I am having all sorts of issues with my truck. I have a warranty with them, and after 5 days of having the truck back I am having problems all over again. Gary has told me that my truck is not his problem however he forgets I am covered by warranty and the law. I am probably going to get a lawyer. I have a grandson with severe medical issues and I need a reliable car and Gary went so far as to tell me that wasn't his issue either. I tried to contact them about my current issues and of course I'm being ignored like always. Stay far away from this place, they only care about the money not the actual customers.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
THEY ARE CROOKS
200 subaru legacy the sat more than after 8 months I had it towed back to them as junk..8 months go by I just tor a letter from the New Jersey turnpike that my plate for the subaru is being used and driven. xxx..those crooks dont even know how much xxxx they just got into with this cause its ILLESGAL TO NOT TAKE MY xxxxx PLATE OFF oR OUT OF MY xxxx NAME .SEE YA COURT
THEY ARE CROOKS
200 subaru legacy the sat more than after 8 months I had it towed back to them as junk..8 months go by I just tor a letter from the New Jersey turnpike that my plate for the subaru is being used and driven. xxx..those crooks dont even know how much xxxx they just got into with this cause its ILLESGAL TO NOT TAKE MY xxxxx PLATE OFF oR OUT OF MY xxxx NAME .SEE YA COURT
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Don't go here
Terrible car dealer. Cleared the check engine lights on the truck for me to check it out. After i signed the papers i get in the truck and the check engine light was on. The "technician" scanned it and found 7 trouble codes and told me it's fine and i should ignore them after i literally just bought it. Dave said he disregards check engine lights all the time and refused to help me. He knew to clear the code before a test drive though. The truck needed thousands in repairs including catalytic converters. Trying to work it out with them was pointless and i was told by Dave that he only cares about the money. He also charged me 500 more then the advertised price!! DO NOT GO HERE. No pride in the vehicles they sell. they just want your money.
Don't go here
Terrible car dealer. Cleared the check engine lights on the truck for me to check it out. After i signed the papers i get in the truck and the check engine light was on. The "technician" scanned it and found 7 trouble codes and told me it's fine and i should ignore them after i literally just bought it. Dave said he disregards check engine lights all the time and refused to help me. He knew to clear the code before a test drive though. The truck needed thousands in repairs including catalytic converters. Trying to work it out with them was pointless and i was told by Dave that he only cares about the money. He also charged me 500 more then the advertised price!! DO NOT GO HERE. No pride in the vehicles they sell. they just want your money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Used truck
Sold a vehicle that had a cracked frame. Stuck with the payments and unusable vehicle. Does not work with you for a solution and stopped returning phone calls.
Used truck
Sold a vehicle that had a cracked frame. Stuck with the payments and unusable vehicle. Does not work with you for a solution and stopped returning phone calls.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not buy from this xxxxhole!!!
Bought a 2004 Jeep Grand Cherokee paid 5000 cash needed A radiator, thermostat ,brakes, rotors , tires a muffler , the 4 wheel drive clicks so there is something wrong there and it’s back at shop again cause the serpentine belt broke couldn’t have found a worse vehicle or dealer.
Do not buy from this xxxxhole!!!
Bought a 2004 Jeep Grand Cherokee paid 5000 cash needed A radiator, thermostat ,brakes, rotors , tires a muffler , the 4 wheel drive clicks so there is something wrong there and it’s back at shop again cause the serpentine belt broke couldn’t have found a worse vehicle or dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
HIGHLY Recommend
Very good customer service, great vehicles, you wont be disappointed! The salesman is very knowledgeable, all the staff is very friendly. I had a hard time choosing which vehicle i wanted!
HIGHLY Recommend
Very good customer service, great vehicles, you wont be disappointed! The salesman is very knowledgeable, all the staff is very friendly. I had a hard time choosing which vehicle i wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealer of lemons
Didn’t know a thing about the vehicle. Lights were on. Maintenance was needed. Car was a wreck. Wasted a lot of time to go out there and see it for it to be broken and ripped apart.
Dealer of lemons
Didn’t know a thing about the vehicle. Lights were on. Maintenance was needed. Car was a wreck. Wasted a lot of time to go out there and see it for it to be broken and ripped apart.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
