Reviews
Fees, fees, and more fees.
Fees, fees, and more fees. Price jumped from $6,500 to $12,000. They kept adding things I did not ask for that generated zero value for the end consumer. I'm ok with financing if the rate is good, but they disgusted me so much that we didn't even get there. All the other reviewers were right about these crooks.
Fees, fees, and more fees.
Fees, fees, and more fees. Price jumped from $6,500 to $12,000. They kept adding things I did not ask for that generated zero value for the end consumer. I'm ok with financing if the rate is good, but they disgusted me so much that we didn't even get there. All the other reviewers were right about these crooks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My experience at 101 Motor was very disappointing.
My experience at 101 Motor was very disappointing. I went in expecting to pay the listed cash price, but was told about a $2,000 “trade-in fee” so imagine from 5996 to 11k even though I did not have a vehicle to trade. The price of the car also changed once I arrived, and I felt pressured toward financing instead of being allowed to simply purchase the car outright. I was also asked to sign a photo consent form, which I personally found unusual and unnecessary when all I wanted to do was buy a car. The environment came across to me as unprofessional, and it did not feel like a trustworthy process. To be fair, one of the staff members was polite and respectful, but overall my experience left me feeling misled and frustrated. In my opinion, anyone considering doing business here should be very cautious and ask plenty of questions up front.
My experience at 101 Motor was very disappointing.
My experience at 101 Motor was very disappointing. I went in expecting to pay the listed cash price, but was told about a $2,000 “trade-in fee” so imagine from 5996 to 11k even though I did not have a vehicle to trade. The price of the car also changed once I arrived, and I felt pressured toward financing instead of being allowed to simply purchase the car outright. I was also asked to sign a photo consent form, which I personally found unusual and unnecessary when all I wanted to do was buy a car. The environment came across to me as unprofessional, and it did not feel like a trustworthy process. To be fair, one of the staff members was polite and respectful, but overall my experience left me feeling misled and frustrated. In my opinion, anyone considering doing business here should be very cautious and ask plenty of questions up front.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The price they have listed is not what they have when you
The price they have listed is not what they have when you want to pay with cash they are over priced. Would not recommend stay away if possible
The price they have listed is not what they have when you
The price they have listed is not what they have when you want to pay with cash they are over priced. Would not recommend stay away if possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This dealership is a total fraud and they don't tell you
This dealership is a total fraud and they don't tell you the truth about the condition of the vehicles and use the "as us is" against customers that have no knowledge of vehicle conditions!!!
This dealership is a total fraud and they don't tell you
This dealership is a total fraud and they don't tell you the truth about the condition of the vehicles and use the "as us is" against customers that have no knowledge of vehicle conditions!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Avoid this dealership at all costs — it’s a complete
Avoid this dealership at all costs — it’s a complete scam. Like many other reviewers have said, the prices they advertise are nothing but bait. We went through the entire process of looking at a car and were ready to buy it at the advertised price of about $8K. Then, right before signing, the price suddenly jumped to nearly $15K! When we questioned it, they claimed we had to pay almost $3,000 for “conditioning work” they supposedly did to make the car “ready to sell,” plus several other hidden fees. When we pointed out that this was false advertising, they brushed it off and told us we should have read the tiny print buried at the bottom of the ad. On top of that, they clearly push you away from paying cash because they want to lock you into their financing and squeeze even more money out of you. It’s dishonest, manipulative, and unethical. Bottom line: they are crooks. Don’t waste your time!
Avoid this dealership at all costs — it’s a complete
Avoid this dealership at all costs — it’s a complete scam. Like many other reviewers have said, the prices they advertise are nothing but bait. We went through the entire process of looking at a car and were ready to buy it at the advertised price of about $8K. Then, right before signing, the price suddenly jumped to nearly $15K! When we questioned it, they claimed we had to pay almost $3,000 for “conditioning work” they supposedly did to make the car “ready to sell,” plus several other hidden fees. When we pointed out that this was false advertising, they brushed it off and told us we should have read the tiny print buried at the bottom of the ad. On top of that, they clearly push you away from paying cash because they want to lock you into their financing and squeeze even more money out of you. It’s dishonest, manipulative, and unethical. Bottom line: they are crooks. Don’t waste your time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The staff was courteous.
The staff was courteous. Pricing is an issue. They have a statement on their footer, that the prices they show don't reflect actual price. But, that footer statement is NOT on cars.com, so I never saw it. I went to look at a Kia listed for $6,995. I had a scheduled test drive, and they couldn't even find the car, which they started looking for afer I arrived... When it came to it, they showed me a final charge of $12,000+. (I don't remember the final - it was under $13K and over 12.) Needless to say, I was caught off guard, and flat out said no. I expect there to be additional costs - taxes, fees, etc. But, nearly double?! No thanks. They even tried to get the manager involved to work the price. The manager showed me everything the sales guy showed me -- everything. "Uh-huh... He showed me all that already." They weren't willing to budge on price... Neither was I. So, I walked away. Oh, and they don't like cash paying customers. They flat out told me this, when they asked how I wanted to pay, and I told them check. "We don't like cash paying customers. We make no money, on cash paying customers." I've never met anyone who doesn't like cash paying customers. So, they basically told me they don't want to work with me from the start, and then asked me to pay closer to the $12K. No thanks... I'll keep looking. Cars.com should remove this dealer from their listings... They have an incredibly low star rating on cars.com. Yet, their Google reviews are 4.3?! How is this possible?
The staff was courteous.
The staff was courteous. Pricing is an issue. They have a statement on their footer, that the prices they show don't reflect actual price. But, that footer statement is NOT on cars.com, so I never saw it. I went to look at a Kia listed for $6,995. I had a scheduled test drive, and they couldn't even find the car, which they started looking for afer I arrived... When it came to it, they showed me a final charge of $12,000+. (I don't remember the final - it was under $13K and over 12.) Needless to say, I was caught off guard, and flat out said no. I expect there to be additional costs - taxes, fees, etc. But, nearly double?! No thanks. They even tried to get the manager involved to work the price. The manager showed me everything the sales guy showed me -- everything. "Uh-huh... He showed me all that already." They weren't willing to budge on price... Neither was I. So, I walked away. Oh, and they don't like cash paying customers. They flat out told me this, when they asked how I wanted to pay, and I told them check. "We don't like cash paying customers. We make no money, on cash paying customers." I've never met anyone who doesn't like cash paying customers. So, they basically told me they don't want to work with me from the start, and then asked me to pay closer to the $12K. No thanks... I'll keep looking. Cars.com should remove this dealer from their listings... They have an incredibly low star rating on cars.com. Yet, their Google reviews are 4.3?! How is this possible?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DO NOT BUY FROM THIS PLACE!
DO NOT BUY FROM THIS PLACE!! I SENT OVER 1,000.00 TO HOLD THE CAR BUT NOT ENOUGH ALWAYS NEEDED MORE MONEY FOR NOTHING. THEY NEVER DID THE PAPERWORK BUT TO BE TOLD MORE MONEY WAS NEEDED. NEVER SENT A CONTRACT NO ADDED INFORMATION WAS GIVEN. ONLY PRESSURE FOR ME TO DO MORE. DISRECTFUL SALES WAS TOLD TO LISTEN AND BRO...xxx, TOOK A WEEK AND NOTHING. WAS TOLD WHY DONT I BE LIKE THE OTHERS AND JUST AGREE. CALLED NJ AG, POLICE, AND MY BANK. THEY ARE TAKING ACTION. OVER 200 MESSAGES IN ONE FULL OF LIES, NOTHING MORE THAN A ROOM WITH A DESK. CARS ON A TINY LOT WITH HOODS UP!! THEY SAID THEY CANT GIVE BACK THE MONEY AS A DEPOSIT..LMAO!! GAVE ME A FAKE CONTRACT WITH NO CAR INFORMATION AND NO NAME BUT THIS IS A CONTRACT FOR ME. YOU WONT SEE THEM FOR LONG. BE CAREFUL!! SCAMS
DO NOT BUY FROM THIS PLACE!
DO NOT BUY FROM THIS PLACE!! I SENT OVER 1,000.00 TO HOLD THE CAR BUT NOT ENOUGH ALWAYS NEEDED MORE MONEY FOR NOTHING. THEY NEVER DID THE PAPERWORK BUT TO BE TOLD MORE MONEY WAS NEEDED. NEVER SENT A CONTRACT NO ADDED INFORMATION WAS GIVEN. ONLY PRESSURE FOR ME TO DO MORE. DISRECTFUL SALES WAS TOLD TO LISTEN AND BRO...xxx, TOOK A WEEK AND NOTHING. WAS TOLD WHY DONT I BE LIKE THE OTHERS AND JUST AGREE. CALLED NJ AG, POLICE, AND MY BANK. THEY ARE TAKING ACTION. OVER 200 MESSAGES IN ONE FULL OF LIES, NOTHING MORE THAN A ROOM WITH A DESK. CARS ON A TINY LOT WITH HOODS UP!! THEY SAID THEY CANT GIVE BACK THE MONEY AS A DEPOSIT..LMAO!! GAVE ME A FAKE CONTRACT WITH NO CAR INFORMATION AND NO NAME BUT THIS IS A CONTRACT FOR ME. YOU WONT SEE THEM FOR LONG. BE CAREFUL!! SCAMS
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DONOT purchase a car here.
DONOT purchase a car here. The car we bought had the check engine light come on 10 miles after leaving the parking lot. They are difficult to contact and not helping to resolve the issue. They do not stand by their cars and are a 'typical' used car dealership- they cannot be trusted.
DONOT purchase a car here.
DONOT purchase a car here. The car we bought had the check engine light come on 10 miles after leaving the parking lot. They are difficult to contact and not helping to resolve the issue. They do not stand by their cars and are a 'typical' used car dealership- they cannot be trusted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This place just wants your money.
This place just wants your money. They will be very nice until you sign the check. They will overcharge you for a broken car. Buyer beware.
This place just wants your money.
This place just wants your money. They will be very nice until you sign the check. They will overcharge you for a broken car. Buyer beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Worst experience ever.
Worst experience ever. They tell you anything to get you in the door then basically try to SELL you a loan they will check the bank they work with only and tell you you are denied unless you give them more money. Basically they sell loans not cars. SCAMMERS!!!
Worst experience ever.
Worst experience ever. They tell you anything to get you in the door then basically try to SELL you a loan they will check the bank they work with only and tell you you are denied unless you give them more money. Basically they sell loans not cars. SCAMMERS!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase