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Meet Josh Lord

Josh Lord headshot
Service Advisor
(174 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

The service advisors listen to my concerns.

The service advisors listen to my concerns. They are courteous. They explain what was done. The service techs fix it right the first time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

A pleasure to work with!

A pleasure to work with! They are friendly, efficient, and knowledgeable. As always, I received top notch service from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great fast friendly service.

Great fast friendly service. Was in and out in less then 30 min. Will definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve been bringing my 2021 Jeep GC & new Jeep Hybrid here

I’ve been bringing my 2021 Jeep GC & new Jeep Hybrid here since 2021. They have always been super nice and given me a heads up on status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service area/waiting room was clean and professional,

The service area/waiting room was clean and professional, my advisor answered all my questions and the work that was don’t exceeded all expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

On time service.

On time service. On time completion. Waiting room was clean and stocked. Employees were friendly, knowledgeable and went above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Experts and exceptionally fast and skilled well worth my

Experts and exceptionally fast and skilled well worth my time tremendous and absolutely top of the line

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did an excellent job again.

They did an excellent job again. Prices are reasonable and appointments are made within a day or two.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always pleasant.

Always pleasant. Car is always ready when it’s supposed to be. No issues at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone was professional and pleasant.

Everyone was professional and pleasant. I didn’t have to wait long. They did exactly what I asked them to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.