Reviews
The guy at the service desk was nice got me out asap Tell
The guy at the service desk was nice got me out asap Tell everything that I need to have done
The guy at the service desk was nice got me out asap Tell
The guy at the service desk was nice got me out asap Tell everything that I need to have done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer service.
Good customer service. The service attendant was polite and informative about my vehicle problems.he gave good recommendations for future actions concerning my vehicle.
Good customer service.
Good customer service. The service attendant was polite and informative about my vehicle problems.he gave good recommendations for future actions concerning my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There were no issues with service.
There were no issues with service. Tyler did a great job explaining what needed to be done. Communication was excellent.
There were no issues with service.
There were no issues with service. Tyler did a great job explaining what needed to be done. Communication was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. The guys are always nice and efficient. Keep up the good work vw oaklawn.
Great service.
Great service. The guys are always nice and efficient. Keep up the good work vw oaklawn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was explained clearly and professionally.
Everything was explained clearly and professionally. He made the entire experience a breeze. Very happy
Everything was explained clearly and professionally.
Everything was explained clearly and professionally. He made the entire experience a breeze. Very happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Horrible refused to provide transportation back home so I
Horrible refused to provide transportation back home so I would not have to wait for car repairs and I recent spend 500 ollars cash here the prior week. Told me it based off mins home and I think it should be mileage versus a 15 mins ride of the dealership. Take in consideration I am a medical provider that need car repair and I am still paying an active car note with the organization. I have no care over the people I provide care why I am at work so why do this organization have that regulation. Refuse to perform services under that care.
Horrible refused to provide transportation back home so I
Horrible refused to provide transportation back home so I would not have to wait for car repairs and I recent spend 500 ollars cash here the prior week. Told me it based off mins home and I think it should be mileage versus a 15 mins ride of the dealership. Take in consideration I am a medical provider that need car repair and I am still paying an active car note with the organization. I have no care over the people I provide care why I am at work so why do this organization have that regulation. Refuse to perform services under that care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience was effective for what I came for.
My experience was effective for what I came for. I was able to trade my vehicle in and leave leasing with a new 2025. I was in the dealership for less than 4 hours, which was perfect.
My experience was effective for what I came for.
My experience was effective for what I came for. I was able to trade my vehicle in and leave leasing with a new 2025. I was in the dealership for less than 4 hours, which was perfect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast service cleanliness was on point they communicate
Fast service cleanliness was on point they communicate very well would recommend this service department for your VW
Fast service cleanliness was on point they communicate
Fast service cleanliness was on point they communicate very well would recommend this service department for your VW
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service was excellent .
The service was excellent . My advisor Tyler was very professional. I prefer VW of Oak Lawn over all area VW dealerships in the Chicagoland area.
The service was excellent .
The service was excellent . My advisor Tyler was very professional. I prefer VW of Oak Lawn over all area VW dealerships in the Chicagoland area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an issue with my gas tank, cover falling off.
I had an issue with my gas tank, cover falling off. But when I pulled in, I was helped right way.
I had an issue with my gas tank, cover falling off.
I had an issue with my gas tank, cover falling off. But when I pulled in, I was helped right way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
