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Volkswagen of Oak Lawn

(633 reviews)
Visit Volkswagen of Oak Lawn
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed

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New (877) 389-3340 (877) 389-3340
Used (855) 365-6145 (855) 365-6145
Service (855) 236-7578 (855) 236-7578

Inventory

See all 306 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2024.
Regardless of whether you're a local or just visiting you'll want to explore all the things to do in Oak Lawn. From restaurants to parks to places to shop Oak Lawn has an option for everyone. As a member of the greater Chicago community Volkswagen Of Oak Lawn is staffed with people from all around the area who want to share their favorite local spots with you. Let us be your guide to Oak Lawn! With surrounding areas like Countryside and Palos Hills there's no shortage of activities to try and things to explore.
Welcome to Volkswagen of Oak Lawn!

Service center

Phone number (855) 236-7578

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Oak Lawn from DealerRater.

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The guy at the service desk was nice got me out asap Tell

The guy at the service desk was nice got me out asap Tell everything that I need to have done

The guy at the service desk was nice got me out asap Tell

The guy at the service desk was nice got me out asap Tell everything that I need to have done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Good customer service.

Good customer service. The service attendant was polite and informative about my vehicle problems.he gave good recommendations for future actions concerning my vehicle.

Good customer service.

Good customer service. The service attendant was polite and informative about my vehicle problems.he gave good recommendations for future actions concerning my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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There were no issues with service.

There were no issues with service. Tyler did a great job explaining what needed to be done. Communication was excellent.

There were no issues with service.

There were no issues with service. Tyler did a great job explaining what needed to be done. Communication was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great service.

Great service. The guys are always nice and efficient. Keep up the good work vw oaklawn.

Great service.

Great service. The guys are always nice and efficient. Keep up the good work vw oaklawn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everything was explained clearly and professionally.

Everything was explained clearly and professionally. He made the entire experience a breeze. Very happy

Everything was explained clearly and professionally.

Everything was explained clearly and professionally. He made the entire experience a breeze. Very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Horrible refused to provide transportation back home so I

Horrible refused to provide transportation back home so I would not have to wait for car repairs and I recent spend 500 ollars cash here the prior week. Told me it based off mins home and I think it should be mileage versus a 15 mins ride of the dealership. Take in consideration I am a medical provider that need car repair and I am still paying an active car note with the organization. I have no care over the people I provide care why I am at work so why do this organization have that regulation. Refuse to perform services under that care.

Horrible refused to provide transportation back home so I

Horrible refused to provide transportation back home so I would not have to wait for car repairs and I recent spend 500 ollars cash here the prior week. Told me it based off mins home and I think it should be mileage versus a 15 mins ride of the dealership. Take in consideration I am a medical provider that need car repair and I am still paying an active car note with the organization. I have no care over the people I provide care why I am at work so why do this organization have that regulation. Refuse to perform services under that care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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My experience was effective for what I came for.

My experience was effective for what I came for. I was able to trade my vehicle in and leave leasing with a new 2025. I was in the dealership for less than 4 hours, which was perfect.

My experience was effective for what I came for.

My experience was effective for what I came for. I was able to trade my vehicle in and leave leasing with a new 2025. I was in the dealership for less than 4 hours, which was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Fast service cleanliness was on point they communicate

Fast service cleanliness was on point they communicate very well would recommend this service department for your VW

Fast service cleanliness was on point they communicate

Fast service cleanliness was on point they communicate very well would recommend this service department for your VW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service was excellent .

The service was excellent . My advisor Tyler was very professional. I prefer VW of Oak Lawn over all area VW dealerships in the Chicagoland area.

The service was excellent .

The service was excellent . My advisor Tyler was very professional. I prefer VW of Oak Lawn over all area VW dealerships in the Chicagoland area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had an issue with my gas tank, cover falling off.

I had an issue with my gas tank, cover falling off. But when I pulled in, I was helped right way.

I had an issue with my gas tank, cover falling off.

I had an issue with my gas tank, cover falling off. But when I pulled in, I was helped right way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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