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John Hinderer Chrysler Dodge Jeep Ram

(1,086 reviews)
Visit John Hinderer Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
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2023 consumer dealer award

Reviews

(1,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Hinderer Chrysler Dodge Jeep Ram from DealerRater.

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Eland was an awesome sales rep and took the time to find...

Eland was an awesome sales rep and took the time to find us exactly what we were looking. It was great service both during the sale and after.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Iziah did an AMAZING job getting me into my new ride...

Iziah did an AMAZING job getting me into my new ride today. He made the whole process as easy as it could have been. I would totally due business with Iziah and John hinderer again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The vehicle price and trade-in value were fair and...

The vehicle price and trade-in value were fair and reasonable to both the seller and dealership. That is where the good experience ends. There were lots of missteps from salesman to the finance department. Attention to detail was very lacking and has taken 5 calls and various emails for the issues to be resolved. Knowing the car market in today’s market, I would have gone to another dealer for the same type of car. The salesman team culture was also quite disturbing as they liked to put down the the gentleman I was working with which is truly unfortunate and unprofessional. They will push you for a warranty that they do not know how to execute, install an Apex vehicle tracking system that they are reluctant to remove, and pass you around to people with various titles that appear the same, but hold different hierarchy in the management chain. Was the deal exceptional to put up with these flaws…no.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andrew, Good Morning, I wanted to reach out and thank you for your feedback regarding the recent vehicle purchase at Hinderer CDJR. If possible I would like to discuss the information that you noted above as this certainly is not commonplace for what we do here at our store. Please call me at 740-522-3153 when you have an opportunity. Bill Goodrich

Well done- Jeep delivered ahead of schedule and staff is...

Well done- Jeep delivered ahead of schedule and staff is knowledgeable. Building customers for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Damien and the staff worked with me inan less than ideal...

Damien and the staff worked with me inan less than ideal situation. He went above and beyond expectations and I highly recommend him and John Hinderer Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly staff, upfront, honest, and nothing bad to say...

Friendly staff, upfront, honest, and nothing bad to say about my experience there getting my wife a new Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very quick and helpful in getting the car in and done....

Very quick and helpful in getting the car in and done. Very good at checking the car out and letting me know what needs done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very friendly and very helpful with everything. I will be...

Very friendly and very helpful with everything. I will be back when I’m ready to purchase another vehicle since this was my second purchase from John Hinderer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were very knowledgeable about the Jeep I bought and...

They were very knowledgeable about the Jeep I bought and they made the purchasing process so easy and smooth would highly recommend anyone to go to John Hinderer for a new or used automobile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy to finally have a fast oil change vs. Tri County...

Happy to finally have a fast oil change vs. Tri County 1.5+ hour wait in the waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.