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Audi Palo Alto

(65 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed

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Reviews

(65 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Palo Alto from DealerRater.

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Excellent customer service from start to finish.

Excellent customer service from start to finish. Purchased a hard to find pre-owned Q6 etron Prestige over the phone with Raj, and he kept me informed all the way through being able to pick vehicle up seven days later.

Excellent customer service from start to finish.

Excellent customer service from start to finish. Purchased a hard to find pre-owned Q6 etron Prestige over the phone with Raj, and he kept me informed all the way through being able to pick vehicle up seven days later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sam was great.

Sam was great. He knew everything about the car and helped me make the right decisions.

Sam was great.

Sam was great. He knew everything about the car and helped me make the right decisions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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One of the best car buying experiences I’ve ever had.

One of the best car buying experiences I’ve ever had. Sam Wong was so helpful, knowledgeable and courteous. The process itself was clear and painless.

One of the best car buying experiences I’ve ever had.

One of the best car buying experiences I’ve ever had. Sam Wong was so helpful, knowledgeable and courteous. The process itself was clear and painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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All in all a GREAT customer experience.

All in all a GREAT customer experience. Courteous, responsive to all our questions and concerns.

All in all a GREAT customer experience.

All in all a GREAT customer experience. Courteous, responsive to all our questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No hassle leasing experience.

No hassle leasing experience. Nadeem is very professional and transparent. He helped me get the car i wanted and honored the quote i got online saving me a lot of time.

No hassle leasing experience.

No hassle leasing experience. Nadeem is very professional and transparent. He helped me get the car i wanted and honored the quote i got online saving me a lot of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I had a great car-buying experience — one of the easiest

I had a great car-buying experience — one of the easiest I’ve ever had!

I had a great car-buying experience — one of the easiest

I had a great car-buying experience — one of the easiest I’ve ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly staff with great snacks!

Friendly staff with great snacks! I knew what I wanted, and they did not play games or pressure me into things I did not want. Of course, they offered, but were not rude or aggressive. Samuel was great. Friendly and knowledgeable. Guided me the whole way. I would shop there again.

Friendly staff with great snacks!

Friendly staff with great snacks! I knew what I wanted, and they did not play games or pressure me into things I did not want. Of course, they offered, but were not rude or aggressive. Samuel was great. Friendly and knowledgeable. Guided me the whole way. I would shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service was great.

Service was great. I was given water and food to make sure I had energy for the long wait.

Service was great.

Service was great. I was given water and food to make sure I had energy for the long wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great salesman, that Marciano guy!

Great salesman, that Marciano guy! A+ service!will do business with him again for sure !

Great salesman, that Marciano guy!

Great salesman, that Marciano guy! A+ service!will do business with him again for sure !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Macguire and Thomas were the best!

Macguire and Thomas were the best!!! Actually best experience I’ve had at a car dealership. They are knowledgeable, friendly and so far from your typical “car salesman. The whole process was actually pretty fun. I felt zero pressure and truly enjoyed my time at the dealership. 12/10 would recommend audi Palo Alto and especially these two. Thanks for setting me up with my new dream car!

Macguire and Thomas were the best!

Macguire and Thomas were the best!!! Actually best experience I’ve had at a car dealership. They are knowledgeable, friendly and so far from your typical “car salesman. The whole process was actually pretty fun. I felt zero pressure and truly enjoyed my time at the dealership. 12/10 would recommend audi Palo Alto and especially these two. Thanks for setting me up with my new dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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