Reviews
Tahoe service
Excellent service, friendly people, transportation provided
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Whitney Vehrenkamp | Customer Relations Manager | wvehrenkamp@clementsauto.com
Ksever1018@hotmail.com
We took our car in because the seatbelt buckle was stuck. We were told that the whole seatbelt assembly needed to be replaced at a cost of $750. We did not do the repair and picked up the car. The mechanic ended up breaking the plastic on the buckle. We were able to get the buckle out by unscrewing the plastic cover. We have had our vehicle at Clements multiple times with subpar and sometimes unnecessary repairs. We will not bring our vehicle in again.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Krista, Thank you for taking the time to write your review. We are truly sorry that you're unhappy. Our service advisor, Trevor, has tried to reach out to you but hasn't heard back. Please call our service manager, Dave Nelson, directly at 507-285-4770 so he can explain what Clements can do for you. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. Rita Duda | Marketing Manager | rduda@clementsauto.com
Painless experience!
Nate and the Jennifer made it a fun and painless experience. Bought our new traverse with our kids along and made everything go smoothly. They brought each car we wanted to see into the heated shop. Will definitely be back!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback. We are glad that Nate and Jennifer made your buying process fun and painless. We’re excited to work with you again. Best, Whitney Vehrenkamp | Customer Relations Manager | wvehrenkamp@clementsauto.com
Amazing service without the nag
These people were amazing, first time i have ever seen a dealership who didn't lie when it came to getting a sale. They also kept working with me until i found the vehicle of my dreams!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Super Chill & Easy Process
As a 20-something, single female, I was a little intimidated going into the possible car buying experience. Nate is the sales representative I worked with and he was the most chill, not salesy like sales man ever. He listened to my needs and found me a vehicle that worked for me and not his paycheck. I never felt like I was bothering him with my questions, and he took the time to make sure I honestly understood what was going on. When it was game time to actually “sign” fo my car, Cameron in F&I was also wonderful. Again, super laid back and easy to work with. Laid out all of my options without pressure. Explained everything to me in ways I could understand. Unfortunately the car leasing process all started after my previous Chevy had been in for service, but everyone I worked with in service was A+ as well. Nick at the service counter and even my shuttle driver were great. Everyone at Clements made this entire experience incredibly simple and easy. I would highly recommend this dealership to anyone looking for any vehicle. Al and Tim (I believe those names are correct) were so great as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karla, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Whitney Vehrenkamp | Customer Relations Manager wvehrenkamp@clementsauto.com
Kevin
I purchased a 2019 Silverado LTZ. The salesman, Steve Ball, was excellent to work with. I'm very happy with my experience at Clements Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Kevin, Hearing that you had a "happy experience" is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Clements and Steve Ball. We wish you many happy miles in your new Silverado. We look forward to serving you for many years to come. Have a great day! Rita Duda | Marketing Manager | rduda@clementsauto.com
Perfect service
Nate and EVERYONE at Clements are wonderful to work with. Very knowledgeable, no pressure, seamless order, delivery, and financing. Highly recommend! Will buy from again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Execellent Customer Service
Excellent customer service and great experience! The staff is very friendly and knowledgeable. We love our 2019 Equinox. Thank you Nate. Thank you Clements Chevrolet!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Whitney Vehrenkamp | Customer Relations Manager | wvehrenkamp@clementsauto.com
Very accommodating!
Nate and the team did an awesome job working with me on what I was looking for in a vehicle. My questions and concerns were addressed up front without pressure of making the sale.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Nate and our team made sure your concerns and questions were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Whitney Vehrenkamp | Customer Relations Manager | wvehrenkamp@clementsauto.com
Awesome people to work with
Nate was great to work with. He was very informative and did not pressure us at all. We got a good trade in price for my Mazda. I will miss it but I am definitely going to love all the extras the Murano has. Thanks to Cameron and John as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jackie, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Clements Chevrolet Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Whitney Vehrenkamp | Customer Relations Manager | wvehrenkamp@clementsauto.com