Doug Smith Subaru

Jeff Hall was very pleasant to work with as I went through the process of buying a car. There was no pressure or arm twisting just good vibes as offer and counter offers were made. In the end, I felt the price agreed to was great. Now if I can only remember everything he told me about how to operate all the whistles and bells he showed me just before I drove away in a beautiful new car. I would be pleased to work with him again.

My wife and I are in our 70’s. Needless to say we have dealt with many service departments. Ashton made our visit memorable. He’s the best!

They have always been great. No issues just great service. Quick oil change, washed car and all in the time they said.

Love the care and service. They care about their customers. I feel special when I go to them.

Doug Smith Subaru was reliable and trustworthy and explained everything in a manner that I could understand. Their prices on service are reasonable and the technicians are very knowledgeable. They did not take advantage of me. I will be taking my car to them on a regular basis for service.

Josh Andrade helped me, and he was fantastic. I felt like he wanted to make sure I had a good experience and I felt like I was in good hands with him. Thanks Josh!

I was disappointed, came in to have 2 issues looked at. One issue I realized was not an issue and was something normal after 2 min research on the internet after they told me they didn’t find anything wrong. The second issue I mentioned they would not be able to replicate the issues while test driving as it happens under specific circumstances and mentioned I’d hope they would take a close look under the car but I don’t believe the looked closely based on the information I received back. Felt frustrated. However, on a positive note the guys working were really friendly and nice.

Dale was kind and very helpful. Walked me through the process of replacing broken windshield ; regular maintenance ; followed up in a timely manner . Dale was awesome !

When in to have tire repaired but they were unable to do so. They did have a replacement and they did the work in a timely manner. Aston kept me informed on what the problem was and how long it would take. Really good service. This is my second car I’ve bought from them. Has been a good experience each time

From the moment we walked into Doug Smith Subaru, we felt like valued guests, not sales targets. Garett Johnson was exceptional from start to finish, warm, knowledgeable, and refreshingly low pressure. He answered every question with patience and clarity, making sure we felt confident and informed throughout the process. Thanks to Garett and the stellar team behind him, we drove away in a Certified Pre-Owned Subaru Crosstrek Sport that exceeded our expectations, both in quality and value. The deal was fantastic, the atmosphere was relaxed, and the entire experience felt tailored to us rather than scripted. If you're shopping for a Subaru, do yourself a favor and head to Doug Smith. And when you do, ask for Garett Johnson. He deserves every bit of praise, but credit also goes to everyone involved in the sale. They were courteous, professional, and genuinely kind. Highly recommended. Five stars, no hesitation.