Skip to main content

Park Place Lexus Grapevine

(2,405 reviews)
Visit Park Place Lexus Grapevine
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 state dealer award
View 9 awards
2021 state dealer award 2019 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (833) 546-3595 (833) 546-3595
Used (833) 546-3594 (833) 546-3594
Service (833) 546-3597 (833) 546-3597

Inventory

See all 206 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2023.
Park Place Lexus Grapevine is devoted to providing outstanding client service experiences and it shows: we've recently won the Malcolm Baldrige National Quality Award, we've been recognized as an Elite of Lexus Dealer 18 years in a row and received a #1 national ranking in customer satisfaction. Whether you're looking for a new or pre-owned Lexus IS, ES, GS or RX, enjoy exclusive lease offers and finance options, and an impressive selection of Certified Pre-Owned vehicles.
With Lexus hybrid options becoming more powerful, look to us to help you find your next one!

Service center

Phone number (833) 546-3597

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Danny Cantu headshot
Danny Cantu
Sales Experience Manager
Casey Case headshot
Casey Case
Pre-Owned Sales Experience Manager
Brandon Chong headshot
Brandon Chong
Sales Experience Manager
Kevin Cleveland headshot
Kevin Cleveland
Sales Experience Manager
Fernando Diaz-Marquez headshot
Fernando Diaz-Marquez
Sales Experience Manager
Ned Fardeecey headshot
Ned Fardeecey
Sales Experience Manager
Amy Fink headshot
Amy Fink
Sales Experience Manager
Becky Gustafsson headshot
Becky Gustafsson
Sales Experience Manager
David Hagen headshot
David Hagen
Sales Experience Manager
Bobby Heffernan headshot
Bobby Heffernan
Pre-Owned Sales Experience Manager
Nathan Henry headshot
Nathan Henry
Business Improvement Manager
(0 reviews)
Rob Herring headshot
Rob Herring
Pre-Owned Sales Experience Manager
(0 reviews)
Jairo Hidalgo headshot
Jairo Hidalgo
Sales Experience Manager
Robert Hinkle headshot
Robert Hinkle
General Manager
Randall Hood headshot
Randall Hood
Sales Experience Manager
John Hosler headshot
John Hosler
Sales Experience Manager
(0 reviews)
Eric Jaimes headshot
Eric Jaimes
Sales Assistant
Daryl Livingston headshot
Daryl Livingston
Sales Experience Manager
Elliot McCray headshot
Elliot McCray
Sales Experience Manager
Reuben McPherson headshot
Reuben McPherson
Sales Experience Manager
Michael Moore headshot
Michael Moore
Pre-Owned Sales Experience Manager
(0 reviews)
Sean Musser headshot
Sean Musser
Pre-Owned Sales Experience Manager
Derrick Nicholson headshot
Derrick Nicholson
Sales Experience Manager
(0 reviews)
Walter Onubogu headshot
Walter Onubogu
Pre-Owned Sales Experience Manager
Charles Owen headshot
Charles Owen
New Car Sales Director
Josh Patel headshot
Josh Patel
Sales Experience Manager
Joe Phu headshot
Joe Phu
Pre-Owned Sales Experience Manager
Tony Puricelli headshot
Tony Puricelli
Finance Manager
Raymond Resch headshot
Raymond Resch
New Car Sales Manager
Joshua Roberts headshot
Joshua Roberts
Sales Experience Manager
Brian Safianow headshot
Brian Safianow
Internet Sales Manager
Ed Santos headshot
Ed Santos
Sales Experience Manager
John Smith headshot
John Smith
Sales Experience Manager
Zane Sommer headshot
Zane Sommer
Business Improvement Manager
Terry Song headshot
Terry Song
eCommerce Manager
(0 reviews)
Silas Tarus headshot
Silas Tarus
Sales Experience Manager
Dennis Velasquez headshot
Dennis Velasquez
Sales Experience Manager
Shane Welter headshot
Shane Welter
Pre-Owned Sales Experience Manager
Ezell Williamson headshot
Ezell Williamson
Sales Experience Manager

Reviews

(2,405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Park Place Lexus Grapevine from DealerRater.

Want to share your experience with this dealership?

Write a review

My experience was great.

My experience was great. John was able to get exactly the car I was looking for.

My experience was great.

My experience was great. John was able to get exactly the car I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Nice people.

Nice people. No pushing. Gives time to think and respects time of others. Recommend this for good overall experience

Nice people.

Nice people. No pushing. Gives time to think and respects time of others. Recommend this for good overall experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Terry helped me purchase in purchase process, he is very

Terry helped me purchase in purchase process, he is very helpful and the process is smooth

Terry helped me purchase in purchase process, he is very

Terry helped me purchase in purchase process, he is very helpful and the process is smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

The salesperson I worked with was patient and listened to

The salesperson I worked with was patient and listened to what type of vehicle we were looking to purchase.

The salesperson I worked with was patient and listened to

The salesperson I worked with was patient and listened to what type of vehicle we were looking to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Everyone at the dealership was extremely friendly and

Everyone at the dealership was extremely friendly and welcoming. My family and I had the pleasure of working with Courtney, and she was absolutely wonderful. She was kind, patient, and made the entire buying experience incredibly easy and stress-free. We truly appreciated her help and would highly recommend her to anyone looking for a smooth car-buying process.

Everyone at the dealership was extremely friendly and

Everyone at the dealership was extremely friendly and welcoming. My family and I had the pleasure of working with Courtney, and she was absolutely wonderful. She was kind, patient, and made the entire buying experience incredibly easy and stress-free. We truly appreciated her help and would highly recommend her to anyone looking for a smooth car-buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Shoutout to Rob Herring.

Shoutout to Rob Herring. Contacted Park Place on Wednesday afternoon. By the early evening, Rob provided and excellent OTD pricing for a Certified 2022 RX350. He provided the same pricing for a similar RX that had 2000 additional miles. Thursday, we went to Park Place and the OTD numbers remained unchanged. I did not understand some of the small fees, and Rob got that reduced by $50. The car is beautiful and looks brand new (with 23.5K miles). Traded in our 2015 RX350 (137.4K miles) and Park Place even matched our highest local offer. How many people did we need to talk with at the dealership? One; Rob handled everything. Five Star Service.

Shoutout to Rob Herring.

Shoutout to Rob Herring. Contacted Park Place on Wednesday afternoon. By the early evening, Rob provided and excellent OTD pricing for a Certified 2022 RX350. He provided the same pricing for a similar RX that had 2000 additional miles. Thursday, we went to Park Place and the OTD numbers remained unchanged. I did not understand some of the small fees, and Rob got that reduced by $50. The car is beautiful and looks brand new (with 23.5K miles). Traded in our 2015 RX350 (137.4K miles) and Park Place even matched our highest local offer. How many people did we need to talk with at the dealership? One; Rob handled everything. Five Star Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Beautiful dealership.

Beautiful dealership. Went to check out a pre owned Lexus and Jessica made the entire process great,even in the rain. Definitely the best car buying experience I ever had. Thank you Jessica!

Beautiful dealership.

Beautiful dealership. Went to check out a pre owned Lexus and Jessica made the entire process great,even in the rain. Definitely the best car buying experience I ever had. Thank you Jessica!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

We have Lexus’ and have service our cars here but never

We have Lexus’ and have service our cars here but never bought a car here. Always had exceptional service but we actually bought a Range Rover used from the dealership and it was seamless. Derek was such a big help full transparency was what we needed and that was what we got. Thank you so much. You guys have customers for life

We have Lexus’ and have service our cars here but never

We have Lexus’ and have service our cars here but never bought a car here. Always had exceptional service but we actually bought a Range Rover used from the dealership and it was seamless. Derek was such a big help full transparency was what we needed and that was what we got. Thank you so much. You guys have customers for life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Nathan Henry was a pleasure to do business with.

Nathan Henry was a pleasure to do business with. I was an out of state buyer from PA and he alleviated all my worries before flying out and handled all other questions I had once I got there. All in all...I was very pleased with the treatment I received even though I was working through one of his salesmen.

Nathan Henry was a pleasure to do business with.

Nathan Henry was a pleasure to do business with. I was an out of state buyer from PA and he alleviated all my worries before flying out and handled all other questions I had once I got there. All in all...I was very pleased with the treatment I received even though I was working through one of his salesmen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Very friendly.

Very friendly. Responsive. Easy to deal with. We were quickly greeted. This is a really nice dealership.

Very friendly.

Very friendly. Responsive. Easy to deal with. We were quickly greeted. This is a really nice dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 2405 reviews