Reviews
This dealership is simply a joke.
This dealership is simply a joke. Never trust their posted price. It's actually a bait. Once you go there, the amount on top of the posted price will be a bolt from the blue. Don't waste your valuable time
This dealership is simply a joke.
This dealership is simply a joke. Never trust their posted price. It's actually a bait. Once you go there, the amount on top of the posted price will be a bolt from the blue. Don't waste your valuable time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mohammad, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Ron General Manager ron@pristinemitsubishi.com
What a joke this dealership is.
What a joke this dealership is. Called for an out the door price for a 2022 Mercedes Benz C43 AMG coupe 8 times with no call back or text. Seems like all of the other negative reviews are justified. They want you to come is so they can put you on the spot for ridiculous dealer fees and add on's. Why else would they not give you the out the door price. How is it even possible they have a 3.8 out of 5 dealer rating. If the price looks to good to be true it is with this dealer.
What a joke this dealership is.
What a joke this dealership is. Called for an out the door price for a 2022 Mercedes Benz C43 AMG coupe 8 times with no call back or text. Seems like all of the other negative reviews are justified. They want you to come is so they can put you on the spot for ridiculous dealer fees and add on's. Why else would they not give you the out the door price. How is it even possible they have a 3.8 out of 5 dealer rating. If the price looks to good to be true it is with this dealer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Marcus and Ryan were amazing I brought a vehicle from
Marcus and Ryan were amazing I brought a vehicle from them 8 months ago at 18 percent now I came back and traded it for another vehicle they got me 6 percent thank you guys so much that team of Ryan and Marcus is nothing shorty of amazing
Marcus and Ryan were amazing I brought a vehicle from
Marcus and Ryan were amazing I brought a vehicle from them 8 months ago at 18 percent now I came back and traded it for another vehicle they got me 6 percent thank you guys so much that team of Ryan and Marcus is nothing shorty of amazing
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pristine Mitsubishi!
Came in and met with Marcus and Ryan very helpful and was
Came in and met with Marcus and Ryan very helpful and was able to put a deal together for me even helped me with better interest rate and found a payment that I could manage great job guys thank you so much they made it work they made it happen I would recommend asking for Marcus and Ryan if your going to purchase a vehicle from here they are upfront and honest hard to find these days
Came in and met with Marcus and Ryan very helpful and was
Came in and met with Marcus and Ryan very helpful and was able to put a deal together for me even helped me with better interest rate and found a payment that I could manage great job guys thank you so much they made it work they made it happen I would recommend asking for Marcus and Ryan if your going to purchase a vehicle from here they are upfront and honest hard to find these days
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Inquired about a vehicle listed here on Cars.
Inquired about a vehicle listed here on Cars.com - dealership said car was available and to come in. Arrived shortly thereafter and did a test drive. Salesperson then sprung the trap - claimed the vehicle had a deposit on it (not sure why they didnt know this earlier in the day) and tried to upsell into a car 9000 more expensive! Stay far away.
Inquired about a vehicle listed here on Cars.
Inquired about a vehicle listed here on Cars.com - dealership said car was available and to come in. Arrived shortly thereafter and did a test drive. Salesperson then sprung the trap - claimed the vehicle had a deposit on it (not sure why they didnt know this earlier in the day) and tried to upsell into a car 9000 more expensive! Stay far away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (631) 864-1100 so we can make your experience a positive one. Ron General Manager ron@pristinemitsubishi.com
Great job to Marcus and Ryan as transparent and honest as
Great job to Marcus and Ryan as transparent and honest as can be thank you for the great deal I would recommend dealing with them when you come in very knowledgeable thank you guys
Great job to Marcus and Ryan as transparent and honest as
Great job to Marcus and Ryan as transparent and honest as can be thank you for the great deal I would recommend dealing with them when you come in very knowledgeable thank you guys
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pristine Mitsubishi. We look forward to having you as one of our valued customers for many more years to come!
stay away.
stay away. these folks are absolute scammers. incredible that reputable siites still post their ads. It should not be allowed to show one price and then try to sell for $6000 more. Who even calls them anymore Nice work keep going!
stay away.
stay away. these folks are absolute scammers. incredible that reputable siites still post their ads. It should not be allowed to show one price and then try to sell for $6000 more. Who even calls them anymore Nice work keep going!
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our Ron General Manager ron@pristinemitsubishi.com so we can make your experience a positive one.
Drove 4 hours to buy a car that they sold yesterday.
Drove 4 hours to buy a car that they sold yesterday. Absolutely terrible service, w
Drove 4 hours to buy a car that they sold yesterday.
Drove 4 hours to buy a car that they sold yesterday. Absolutely terrible service, w
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Kyle, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (631) 864-1100 when you have a chance. Thank you, and we look forward to hearing from you.
The transaction went well but after sales service wasn’t
The transaction went well but after sales service wasn’t great. The dealership sold me an electric car that was missing the charging cable and the front license plate holder. They promised they would order the items and ship them to me after I took delivery of the car. Now it’s been two weeks since I got the car and they never shipped the items. I’ve called multiple times and was told lies. No one enjoys being lied to.
The transaction went well but after sales service wasn’t
The transaction went well but after sales service wasn’t great. The dealership sold me an electric car that was missing the charging cable and the front license plate holder. They promised they would order the items and ship them to me after I took delivery of the car. Now it’s been two weeks since I got the car and they never shipped the items. I’ve called multiple times and was told lies. No one enjoys being lied to.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
After 3 days of texts saying sales agent would call me, I
After 3 days of texts saying sales agent would call me, I called the dealer and was informed that the car that's been listed since March "just sold yesterday". (It's still listed for sale here and on their website right now)
After 3 days of texts saying sales agent would call me, I
After 3 days of texts saying sales agent would call me, I called the dealer and was informed that the car that's been listed since March "just sold yesterday". (It's still listed for sale here and on their website right now)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Jesse, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to ron@pristinemitsubishi.com when you have a chance. Thank you, and we look forward to hearing from you. Ron General Manager ron@pristinemitsubishi.com
