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Reddick Brown Ford

(72 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed

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New (931) 414-2554 (931) 414-2554
Used (931) 414-2558 (931) 414-2558
Service (931) 414-3026 (931) 414-3026

Inventory

See all 123 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2022.
At Reddick Brown Ford, our goal is to make your car buying experience simple. We have the largest selection and best prices on all new Ford cars, trucks or SUVs in Tennessee. If your schedule doesn't allow you to visit us for your vehicle purchase then one of our team members can handle the entire transaction including finance and delivery. We bring the dealership to YOU! We believe the cars we offer are the highest quality and ideal for your life's needs.

Service center

Phone number (931) 414-3026

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reddick Brown Ford from DealerRater.

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They lied and did not honor their commitments.

They lied and did not honor their commitments. I typically don't write reviews (good or bad) but i felt this one needed a review. They allowed a theft of a hitch on a truck that i bought from them and they delivered to me. Upon inspection, i immediately noticed that the hitch was missing and notified them. They strung things along just long enough for paperwork to go through and they would get paid. Now they won't return calls or email despite several attempts that i have made

They lied and did not honor their commitments.

They lied and did not honor their commitments. I typically don't write reviews (good or bad) but i felt this one needed a review. They allowed a theft of a hitch on a truck that i bought from them and they delivered to me. Upon inspection, i immediately noticed that the hitch was missing and notified them. They strung things along just long enough for paperwork to go through and they would get paid. Now they won't return calls or email despite several attempts that i have made

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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If you have a trade in be pre-pared to get insulted its

If you have a trade in be pre-pared to get insulted its either that or these guys just didn't want to do business with me, I'd have had more respect for them if they had just told me no thanks. Considering it was a specialty truck that they sell new models of I expected a way better outcome

If you have a trade in be pre-pared to get insulted its

If you have a trade in be pre-pared to get insulted its either that or these guys just didn't want to do business with me, I'd have had more respect for them if they had just told me no thanks. Considering it was a specialty truck that they sell new models of I expected a way better outcome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Very good price on the vehicle.

Very good price on the vehicle. Sales staff was very friendly. Overall it was a good experience.

Very good price on the vehicle.

Very good price on the vehicle. Sales staff was very friendly. Overall it was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Answered all my questions.

Answered all my questions. Great deal easy to work with . Sales team great knowledge. I would buy from here again

Answered all my questions.

Answered all my questions. Great deal easy to work with . Sales team great knowledge. I would buy from here again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The salesman John, and sales manager Jonathan were both

The salesman John, and sales manager Jonathan were both great to deal with. They did everything possible to get me the deal I wanted.

The salesman John, and sales manager Jonathan were both

The salesman John, and sales manager Jonathan were both great to deal with. They did everything possible to get me the deal I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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great people to deal with and great service went i have

great people to deal with and great service went i have to take my truck in for service

great people to deal with and great service went i have

great people to deal with and great service went i have to take my truck in for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the kind words! We're glad to hear that you had a positive experience with our team and our service. We always strive to provide exceptional service to our customers. We truly appreciate your support!

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Always a great experience at this dealership.

Always a great experience at this dealership. Buying and service is always above and beyond the bar.

Always a great experience at this dealership.

Always a great experience at this dealership. Buying and service is always above and beyond the bar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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Service Department management and technicians, both,

Service Department management and technicians, both, helpful, knowledgeable, and professional. Service was done in a timely manner.

Service Department management and technicians, both,

Service Department management and technicians, both, helpful, knowledgeable, and professional. Service was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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great bunch of people.

great bunch of people...easy to work with...very knowledgeable...sales and service will get my business whenever possible

great bunch of people.

great bunch of people...easy to work with...very knowledgeable...sales and service will get my business whenever possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This was the easiest time I have ever had buying a

This was the easiest time I have ever had buying a vehicle. They gave me a fair value on my trade-in. They handled all the paperwork with ease. I had the truck delivered to me and they picked up my truck. I was extremely happy with the whole process. I would highly recommend Reddick Brown Ford.

This was the easiest time I have ever had buying a

This was the easiest time I have ever had buying a vehicle. They gave me a fair value on my trade-in. They handled all the paperwork with ease. I had the truck delivered to me and they picked up my truck. I was extremely happy with the whole process. I would highly recommend Reddick Brown Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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