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Subaru North Orlando

(863 reviews)
Visit Subaru North Orlando
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2021 consumer dealer award
New (855) 966-1732 (855) 966-1732
Used (855) 966-1791 (855) 966-1791
Service (855) 967-2091 (855) 967-2091

Reviews

(863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru North Orlando from DealerRater.

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Good experience

Friendly sales people and very speedy service. Fair trade value for my car and good financing rates. Good communication with sales, easy to get in touch with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase

Top notch dealer, top notch staff. All made buying a new car informative, straightforward and pleasant. Mastro obviously values customers and employees. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Best Experience

I've always found it really stressful to car shop, but my experience with Maestro Subaru was the easiest, most laid back, no pressure experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Greatest experience

My experience at the Subaru dealership was great your salesman Carlos Otero was excellent he helped me in everything I asked for and more I would recommend this to all my friends and family thank you again Carlos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very satisfied

Even though it took a little longer than I expected to get the car I wanted, it was worth the wait. And I was kept informed by the sales personnel of the status and estimated delivery date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent response to my needs.

Nate in Internet Sales and Nathan in Sales were pleasant to work with. They worked patiently with my wife and me until we were assured that we were buying the correct car at a fair price. This was a purchase made through my Sam's Club membership and seemed to work well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience buying a car ever

Met Francis for the first time at the dealership and by the time I left it was like knowing him all my life. When you deal with a car salesman you expect a follow up call, which I received. After the purchase I received a follow up call inquiring how we liked our car. Did not expect that. The people we interacted with, from Joe the sales manager to Ray the finance manager the service everything was exceptional. I would recommend anyone looking for a new or used car to go to Mastro Subaru. Sue & Mike F

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, Excellent Service, Quality & Best value

I've owned many new & used cars over the years including Audi, Volvo, VW, KIA & Honda - the Subaru experience, and especially this dealership (Mastro Subaru) is by far the best experience I have ever had - honest & professional dealership, excellent quality well engineered cars, and much better value than buying an AWD Audi with the same features (no other car would be able to match the true AWD performance, capabilities & ground clearance of a Subaru)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

By far the best new car purchase experience I ever had!

This dealership has got it right! We picked up our new Outback this weekend, and we were treated like royalty from start to finish. Very knowledgeable staff, extremely polite, and they actually listen and care about what you want. I researched everything throughout the process and everything I was told was factual and honest. Truly a fantastic car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A GOOD DEALERSHIP

This was an enjoyable experience considering experiences with other dealerships in the past. No pressure to buy, only to be helpful & willing to answer all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.