Reviews
Good experience
Friendly sales people and very speedy service. Fair trade value for my car and good financing rates. Good communication with sales, easy to get in touch with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Purchase
Top notch dealer, top notch staff. All made buying a new car informative, straightforward and pleasant. Mastro obviously values customers and employees. Would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Experience
I've always found it really stressful to car shop, but my experience with Maestro Subaru was the easiest, most laid back, no pressure experience I've ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greatest experience
My experience at the Subaru dealership was great your salesman Carlos Otero was excellent he helped me in everything I asked for and more I would recommend this to all my friends and family thank you again Carlos
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very satisfied
Even though it took a little longer than I expected to get the car I wanted, it was worth the wait. And I was kept informed by the sales personnel of the status and estimated delivery date.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent response to my needs.
Nate in Internet Sales and Nathan in Sales were pleasant to work with. They worked patiently with my wife and me until we were assured that we were buying the correct car at a fair price. This was a purchase made through my Sam's Club membership and seemed to work well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience buying a car ever
Met Francis for the first time at the dealership and by the time I left it was like knowing him all my life. When you deal with a car salesman you expect a follow up call, which I received. After the purchase I received a follow up call inquiring how we liked our car. Did not expect that. The people we interacted with, from Joe the sales manager to Ray the finance manager the service everything was exceptional. I would recommend anyone looking for a new or used car to go to Mastro Subaru. Sue & Mike F
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, Excellent Service, Quality & Best value
I've owned many new & used cars over the years including Audi, Volvo, VW, KIA & Honda - the Subaru experience, and especially this dealership (Mastro Subaru) is by far the best experience I have ever had - honest & professional dealership, excellent quality well engineered cars, and much better value than buying an AWD Audi with the same features (no other car would be able to match the true AWD performance, capabilities & ground clearance of a Subaru)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
By far the best new car purchase experience I ever had!
This dealership has got it right! We picked up our new Outback this weekend, and we were treated like royalty from start to finish. Very knowledgeable staff, extremely polite, and they actually listen and care about what you want. I researched everything throughout the process and everything I was told was factual and honest. Truly a fantastic car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A GOOD DEALERSHIP
This was an enjoyable experience considering experiences with other dealerships in the past. No pressure to buy, only to be helpful & willing to answer all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car