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Jeff Wyler Springfield Hyundai

(2,145 reviews)
Visit Jeff Wyler Springfield Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 5 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 452-7851 (833) 452-7851
Used (833) 357-1151 (833) 357-1151
Service (833) 427-9352 (833) 427-9352

Reviews

(2,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Springfield Hyundai from DealerRater.

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We were so excited to get a brand new luxury car, we...

We were so excited to get a brand new luxury car, we searched everywhere and had a very hard time finding exactly what we wanted.. we went to Hidy in Beavercreek and did not have a wonderful experience, so we took our business to Tom Loney. He made us feel like family and confident that we would be getting a great deal on the car we wanted. He went above and beyond by searching everywhere for the exact specifications we gave him, including color. We were so thrilled when he told us he FOUND THE CAR WE WANTED!!! It was overall a nice experience, and everyone in the Hyundai dealership was very friendly and kept us entertained. I will never shop with anyone else again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience at Jeff Wyler was outstanding! My sales...

My experience at Jeff Wyler was outstanding! My sales representative, Mr Aaron Woehl, was excellent as he was/is very responsive and is very much focused on the customer needs and satisfaction. I will definitely come back to Jeff Wyler for my future vehicle needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recently bought a 2005 Trailblazer and there were a...

Recently bought a 2005 Trailblazer and there were a couple of very minor problems. The folks went out of thier way to make us feel satisfied and have made us feel safe and like family!! Thanks Jeff Wyler!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Are you kidding me went to pick up wires hanging out of...

Are you kidding me went to pick up wires hanging out of tailgate paint messed up on read drivers side was from buffer everywhere list goes on 

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We recognize that you did not have the best experience at our dealership, and we regret that. We take a lot of pride in making sure our customers are happy, and if we have the opportunity to work with you again, we would like to make it a better experience.

I have a 1999 Dodge Intrepid. I always take it to Jeff...

I have a 1999 Dodge Intrepid. I always take it to Jeff Wyler for service that is why my car is still running smoothly. The price is right. They do not try to overcharge you plus they repair whatever is needed properly. I took my car in for service because there was a rattle when I travelled on bumpy roads. It felt like the pipes below were pulling apart. Lance and the service department determined that the sway bar links needed replacement. My car is again running like 'almost' new. I must say that the entire staff was friendly and professional. I would highly recommend the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pleasure to do business with Wyler for a new...

Always a pleasure to do business with Wyler for a new Prius. Appreciate everyone's knowledge about the make-it's my third Prius. They've gone over and above in making things right over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience. I had a vehicle to trade in and was...

Great experience. I had a vehicle to trade in and was given about double what the other dealerships in the area were offering. The car I was looking at needed a couple of extras, which steve took care of. Steve went out of his way to get what I wanted...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I found them on the internet. I called the Hyundai...

I found them on the internet. I called the Hyundai dealership and got Tyler Lacey by the luck of the draw. I did not know him or anyone at the dealership. I gave him my information. He called back shortly and told me I was approved for a lease. We started driving from Columbus, Ohio to Springfield. By the time, I arrived in Springfield, we had picked out a silver Elantra.Tyler set up my phone to be bluetoothed to the car. He added all of my 189 contacts. Melissa had a few papers for me to sign. They gave me a full tank of gas, an extra set of keys, free coffee, tokens for future car washes, and no trouble. It was the most effortless and enjoyable car dealership experience I have ever had. Here is the best part: I love driving this car. It is just fun. I can't stop smiling. Oh and yesterday, they sent me a free set of metal license plates for the car. The gas mileage is great, the ride is great, the payment is great, and the whole experience was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Everyone was friendly and helpful. John did an...

Everyone was friendly and helpful. John did an exceptional job working with me. I really appreciate everyone that was involved in the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2013 Chevrolet Equinox JEFF WYLER CHEVROLETChevrolet ...

2013 Chevrolet Equinox JEFF WYLER CHEVROLETChevrolet JEFF WYLER CHEVROLET (937) 325-4601 1501 Hillcrest Avenue, Springfield, OH 45504 Thank you. Your feedback is important to us. We invite you to share your experience with others: Google Plus Yelp Bing Dealer Rater Yahoo My Experience: I came in to the new shop on their 1st day in new building. Instead of being greeted by excited people willing to make my day special there and win my repeat business I found people who seemed very unwilling to help me track down the info I needed or help with my situation. The atmosphere was SALES, I'M TOO BUSY, SALES. Bob Hess was too busy to lead his team to find the info his customers wanted and needed to make a good decision, and Justin was only doing what he was forced to do by me. Essentially I came in for our 2nd oil change on our new Chev Equinox that we bought from Jeff Wyler. Because the new building has the new technology available they hooked up the devices to wheels and engine and told me my right rear camper was out of alignment. Great, I purchased an American made vehicle that can NOT STAY IN ALIGNMENT FOR 11,000 miles. Wonderful. Now to adjust 1 bolt I am going to be charged $59.99 plus tax. Don't mention the bumper to bumper warranty that we have because it does not cover bumper to bumper. After asking 3 people we finally were told it only covers alignment for the first 7,500 miles. However, the new machine that identifies this issue is available starting today so how were we suppose to have known about this issue before 7,500 miles???? In addition how do we know this NEW device is completely accurate and ready for evaluating each vehicle that comes thru your doors? No one knows anything except it was calibrate last Friday by the people who make it. HMMM. Well, to end this and take no more of my time for a service garage that I will NOT RETURN TO, YOU LOST MY BUSINESS. I also will NOT BUY ANY MORE VEHICLES FROM YOU IN THE FUTURE. My family has bought many vehicles there (as have I) in the past, but this will end it. You need a new service manager that cares about the customer and doing what is right. Charging a new auto buyer for an alignment of 1 wheel at their second oil change is LESS THAN RIGHT! I will be spreading the word of the service I received there - trust me! I consent to this being published on the website, but I know you don't have the guts for that. www.jeffwylerspringfieldgm.com Privacy Notice: Because we value your privacy, your email address will be used only for important communication between our company and you. In response to the Apology from Jeff Wyler Chrev.: Apologies do not fix the fact that I had to spend just over $300 to get this vehicle in alignment and it had NOTHING to do with how the vehicle was driven. Chevrolet as well as some other dealers have elected NOT to put on parts that allow the camber to be adjusted and the vehicle aligned totally. So our decision was to either drive with it as we purchased it (out of alignment) or pay just over $300 for the installation of the rear camber kit which would allow the vehicle to be corrected into alignment. Without the kit, the 2013 Chevrolet Equinox would NEVER BE IN ALIGNMENT! Sorry does not fix that. Beyond the money is the manner in which I was treated and "we apologize" does not fix that either.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

This review was used as a training tool for our staff. This is not the Jeff Wyler way of doing things and we are sorry for this less than 100% satisfactory experience. We do take pride in making sure all of our customers are completely happy, and if we have the opportunity to work with you again, we would like to make things better for you.