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Chippewa Valley Mazda

(2,193 reviews)
Visit Chippewa Valley Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–5:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2016 consumer dealer award
New (888) 308-6132 (888) 308-6132
Used (888) 681-6970 (888) 681-6970
Service (877) 863-6599 (877) 863-6599

Reviews

(2,193 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chippewa Valley Mazda from DealerRater.

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The employees are always pleasant and take good care of

The employees are always pleasant and take good care of the customers. The service department does a good job of keeping you updated and the waiting area is very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have leased or purchased 10 TEN, yes, I typed TEN.

We have leased or purchased 10 TEN, yes, I typed TEN... TEN cars from this dealership over the years and have never had a bad experience! If you add the extended family the number of vehicles comes to 14! If you have ever taken the time to read reviews or comments before a purchase, that should mean something! Our latest purchased will be a "long term" vehicle, but if that changes, we will be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was a great experience buying and Cody was knowledgeable.

Was a great experience buying and Cody was knowledgeable. Car came with a few more miles than I really wanted from new would be the only complaint.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jared and the folks at Chippewa Valley Mazda did a great

Jared and the folks at Chippewa Valley Mazda did a great job working with me on my car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quality work in a timely manner.

Quality work in a timely manner. Everyone was polite. The video from the service the service tech was informative. They will continue to get my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Heather acknowledged me and was prompt and courteous.

Heather acknowledged me and was prompt and courteous. The service was completed in a very timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and fast!

Very friendly and fast! Got me in and out because I had a doctor’s appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cody Seng was a joy to work with!

Cody Seng was a joy to work with! Pleasant, knowledgeable and made sure I understood how to use the technology in my CX5. Professional, courteous, answering any questions either of us could think of. He got us out quickly, explaining all documents before signing. Would definitely recommend him to my friends and family for future purchases. I would rate him a 10!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Called on Monday for an appointment for oil change

Called on Monday for an appointment for oil change thinking it would be in January and they said how about tomorrow at 1:30! Service was done in a hour and a half and I was on my way. Happy customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The job was completed and the problem fixed but it took

The job was completed and the problem fixed but it took much longer than expected. Would suggest better communication with the customer/updates on progress and wait time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.