Reviews
The employees are always pleasant and take good care of
The employees are always pleasant and take good care of the customers. The service department does a good job of keeping you updated and the waiting area is very comfortable.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have leased or purchased 10 TEN, yes, I typed TEN.
We have leased or purchased 10 TEN, yes, I typed TEN... TEN cars from this dealership over the years and have never had a bad experience! If you add the extended family the number of vehicles comes to 14! If you have ever taken the time to read reviews or comments before a purchase, that should mean something! Our latest purchased will be a "long term" vehicle, but if that changes, we will be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was a great experience buying and Cody was knowledgeable.
Was a great experience buying and Cody was knowledgeable. Car came with a few more miles than I really wanted from new would be the only complaint.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Jared and the folks at Chippewa Valley Mazda did a great
Jared and the folks at Chippewa Valley Mazda did a great job working with me on my car purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quality work in a timely manner.
Quality work in a timely manner. Everyone was polite. The video from the service the service tech was informative. They will continue to get my business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Heather acknowledged me and was prompt and courteous.
Heather acknowledged me and was prompt and courteous. The service was completed in a very timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and fast!
Very friendly and fast! Got me in and out because I had a doctor’s appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cody Seng was a joy to work with!
Cody Seng was a joy to work with! Pleasant, knowledgeable and made sure I understood how to use the technology in my CX5. Professional, courteous, answering any questions either of us could think of. He got us out quickly, explaining all documents before signing. Would definitely recommend him to my friends and family for future purchases. I would rate him a 10!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Called on Monday for an appointment for oil change
Called on Monday for an appointment for oil change thinking it would be in January and they said how about tomorrow at 1:30! Service was done in a hour and a half and I was on my way. Happy customer!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The job was completed and the problem fixed but it took
The job was completed and the problem fixed but it took much longer than expected. Would suggest better communication with the customer/updates on progress and wait time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair

 
         
       
           
          