Reviews
Excellent customer service.
Excellent customer service. Service was completed entirely and timely. Staff was friendly and helpful and i got a video of the vehicle after the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my Dodge Grand Caravan for a recall repair of the
Took my Dodge Grand Caravan for a recall repair of the obturator of sliding door. They took my car in but I never got a call back to tell me when the car was going to be ready. I called around 7 times during the afternoon, the first 3 calls I got transfer to the service department but nobody pick up the phone after several rings. When I called the 3rd time the receptionist did not pick up the phone anymore and let the phone ring until I got the answer machine. I have to show up at 6:00 pm to see if my car was ready or not. They brought my car at 6:30. The door is working but there is a piece of the door left over inside the car that I don’t know if they forgot to place back. I need to change my Grand Caravan soon but is not going to be in Arrigo Dodge.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good service.
Good service. Good information, good service, very clean areas, complete information, comfortable place, friendly people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Richardson handled all my service needs perfectly,
Mr. Richardson handled all my service needs perfectly, thanks for your help and collaboration at all times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I can always expect great service at Arrigo Sawgrass.
I can always expect great service at Arrigo Sawgrass. Their service advisors are very attentive and get me in and out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took my car in and completed task to the best of there
Took my car in and completed task to the best of there ability in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The attention to details and answering all my concerns
The attention to details and answering all my concerns and the will to work with me on price was an excellent experience thanks to Carlos and Jesus the true meaning of excellence
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As a repeat customer, Chris Lowenthal is fantastic to
As a repeat customer, Chris Lowenthal is fantastic to make a deal with. A real straight shooter and he is incredible to work with. Keep in mind it's a big ticket item and you'll wnt to know you got a fair deal. I highly recommend Arrigo Sawgrass and Chris Lowenthal for you future purchases.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly but take too long to get things done.
Friendly but take too long to get things done. Would ve nice if the dealership would give discounts for long term clients and repeat business.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
As a repeat customer I know what to expect anytime I have
As a repeat customer I know what to expect anytime I have my vehicle serviced at Arrigo. I appreciate the courtesy and respect their team offers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
