Reviews
Nicholas was polite, prompt, and knowledgeable.
Nicholas was polite, prompt, and knowledgeable. Overall service was easy and quick. The food chip was a nice touch since I waited for my car to be serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sekou was an absolute pleasure to work with, and I felt
Sekou was an absolute pleasure to work with, and I felt he really was considering and addressed all of my issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
was going well til i went to finance area in back.
was going well til i went to finance area in back. she forced me to pay way more than i wanted. and did things without asking. was not a good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Everyone who works there is knowledgeable and friendly.
Everyone who works there is knowledgeable and friendly. The waiting room is designed for the comfort of their customers. The café is a good idea. I had a vert tasty hamburger there while I waited. My service advisor kept me updated on the progress of the service being done on my car and was familiar with my car's service history.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service staff is excellent.
Service staff is excellent.My representative Sekou Burke was very helpful and attentive.Good service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It didn’t start out well with an initial repair cost of
It didn’t start out well with an initial repair cost of $3,500.00 I then called University Dodge and their repair cost was $1,800.00 eventually my cost came down to $1,800
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Prices that they have advertised have conditions.
Prices that they have advertised have conditions. Like their financing and added on extras that aren’t needed. Would even honor lower priced when we went to sign papers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
My service advisor Samual was very helpful with getting
My service advisor Samual was very helpful with getting my car serviced on time for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service as usual.
Great service as usual. Jaylen is always eager to make sure I have the best experience possible while resolving every issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Can't remember most recent service tech name.
Can't remember most recent service tech name. However my experience was great just as expected. Professional and provided informative details about service receiving. The wait time was durable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
