Toyota of Gallatin

Great process. I never felt pressured. They took their time explaining things and didn't care how many times I needed to keep thinking about my decision. I would shop here again.

Best service department I’ve been to ! They didn’t try to sell me something I didn’t need. The waiting time was very reasonable.

The overall experience was good. We did end up purchasing a vehicle, and are very satisfied thus far. The facility was clean, but could use some updates. The waiting areas where a little less comfortable than some other dealerships we have been to recently. Would still recommend this dealership, as the feedback I would have would be how to get better and is not a complaint.

The overall experience was good. We did end up purchasing a vehicle, and are very satisfied thus far. The facility was clean, but could use some updates. The waiting areas where a little less comfortable than some other dealerships we have been to recently. Would still recommend this dealership, as the feedback I would have would be how to get better and is not a complaint.

Ron Hubbard Toyota is an honest, caring, friendly dealership. My Wife and I bought a new Camry from them back in 2003 and the experience was fine back then. Sorry to say we allowed brand X to lure us away for our next 2 new car purchases with promises they did not keep. Yesterday we returned to R.H.T. and purchased a 2020 Toyota. The entire process was even better than the first time. ( I was particularly impressed that Mr. Hibbard’s office Is located halfway between the sales dept. and the service dept,). EVERYONE was courteous, friendly, and helpful, especially our salesman, Barry Robinson, who not only was not pushy, but made us feel like he was working for us and not the dealership. Let me finish by saying I rarely write reviews, but, I really ended the day happy.

Wayne Hobdy listened to what we wanted in a new car and found the right one for us. So far we are very satisfied with our purchase.

Jordan is great The problem was diagnosed right and the work was done professionally. Jordan was in communication with us throughout the process.our experience was great

Always friendly and trustworthy service. I like that the service employees go over what was done to my car and what it needs or might need in the future.

Very Disappointing... Let me first say that I took my truck to Ron Hibbard for repairs, although I was warned by two coworkers about the terrible service they had experienced there. However, my truck needed a starter, and this dealership is closer to my house than Nashville Toyota North, where I normally have services performed. Big mistake! Long story short, this dealership does not stand behind their work, and are out right dishonest. Employees make mistakes. In my opinion, it’s better to take responsibility for these mistakes, and make it right with the customer, instead of lying about it and losing a customer as well as the potential customers that will also hear of the dishonesty. I felt so strongly about this situation that I spoke to the owner of the dealership twice about it; and sadly I found him to be just as rude as described in other reviews I’ve read. Simply put, this is a dishonest person, who feels it’s appropriate to speak to his customers in a disrespectful and condescending tone, instead of taking responsibility for the mistakes of his employees. Save yourself a headache, and take your Toyota to Nashville Toyota North. I’ve received consistently good service there, and most importantly they’re honest.

Very Disappointing... Let me first say that I took my truck to Ron Hibbard for repairs, although I was warned by two coworkers about the terrible service they had experienced there. However, my truck needed a starter, and this dealership is closer to my house than Nashville Toyota North, where I normally have services performed. Big mistake! Long story short, this dealership does not stand behind their work, and are out right dishonest. Employees make mistakes. In my opinion, it’s better to take responsibility for these mistakes, and make it right with the customer, instead of lying about it and losing a customer as well as the potential customers that will also hear of the dishonesty. I felt so strongly about this situation that I spoke to the owner of the dealership twice about it; and sadly I found him to be just as rude as described in other reviews I’ve read. Simply put, this is a dishonest person, who feels it’s appropriate to speak to his customers in a disrespectful and condescending tone, instead of taking responsibility for the mistakes of his employees. Save yourself a headache, and take your Toyota to Nashville Toyota North. I’ve received consistently good service there and most importantly, they’re honest.