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EchoPark Automotive Nashville

(364 reviews)
Visit EchoPark Automotive Nashville
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
(615) 992-6484 (615) 992-6484

Reviews

(364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Nashville from DealerRater.

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Both Haley’s were awesome and very knowledgeable in

Both Haley’s were awesome and very knowledgeable in helping with my first Tesla purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rich and Marshall went above and beyond.

Rich and Marshall went above and beyond. The entire experience from test drive to sign was relaxing, smooth, and enjoyable. In addition, I absolutely love my Subaru Outback and the folks at EchoPark Nashville. 10/10 recommend you ask for either Marshall or Rich.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great salesman, Robert, helped me come toy decision.

Great salesman, Robert, helped me come toy decision. He stuck with me, made me feel like we were looking for my last car.. thanks Bob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bait n switch, don't waste ur time driving here, they

Bait n switch, don't waste ur time driving here, they will say one price over the phone and hike it by $3000 when u get to them, what a waste of time.

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Dealer response

We appreciate your honest feedback. Our goal is to continuously improve, and your comments help us identify areas where we can make adjustments to better meet our customers’ expectations.

Nice atmosphere, informative staff, and great selection

Nice atmosphere, informative staff, and great selection of cars. David J was a pleasure to deal with and answers our every question.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Where is the zero star option?

Where is the zero star option??? Drove 3 hours for a "labeled" good deal. When we arrived, the price was then marked up an extra $2000 plus for MANDATORY car theft, interior coating, and wheel protection (normal options you can decline). Documentation fees were anticipated but not all of the above mentioned fees. Apparently all Echopark locations across the country have these fees added on to their sales. So, next time you're looking at an Echopark listing add a couple thousand to the LISTED price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We appreciate your honest feedback. Our goal is to continuously improve, and your comments help us identify areas where we can make adjustments to better meet our customers’ expectations.

Excellent service from Rich who was very knowledgable and

Excellent service from Rich who was very knowledgable and helpful. This is the second car purchase he has helped us with and we highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

service was good, price was good, got a good price for my

service was good, price was good, got a good price for my trade in car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I visited EchoPark about a month ago to get my car

I visited EchoPark about a month ago to get my car appraised. When I returned later and asked if the appraisal was still valid, they assured me it was. They told me that if I came back the next day with the proper paperwork, they'd honor the original appraisal amount. Well, I came back the very next day—just like they told me to—and suddenly they claimed they couldn’t honor the appraisal anymore. They dropped the offer by $1,500 with no good explanation. Extremely shady business practices. If I wasn’t in a rush, I never would’ve sold my car to them. I highly recommend staying far away from this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

David & Josh were awesome!

David & Josh were awesome! Easy process and great attention to the buyer. Definitely a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.