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Meet Samuel Chapman

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EG
(7 reviews)

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Reviews

Sam was so nice & worked so hard to help me get the car I

Sam was so nice & worked so hard to help me get the car I hoped for & with terms I felt comfortable with! I felt like he cared and was really working for me! Thank you so much, Sam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bait n switch, don't waste ur time driving here, they

Bait n switch, don't waste ur time driving here, they will say one price over the phone and hike it by $3000 when u get to them, what a waste of time.

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Dealer response

We appreciate your honest feedback. Our goal is to continuously improve, and your comments help us identify areas where we can make adjustments to better meet our customers’ expectations.

I visited EchoPark about a month ago to get my car

I visited EchoPark about a month ago to get my car appraised. When I returned later and asked if the appraisal was still valid, they assured me it was. They told me that if I came back the next day with the proper paperwork, they'd honor the original appraisal amount. Well, I came back the very next day—just like they told me to—and suddenly they claimed they couldn’t honor the appraisal anymore. They dropped the offer by $1,500 with no good explanation. Extremely shady business practices. If I wasn’t in a rush, I never would’ve sold my car to them. I highly recommend staying far away from this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rich was very helpful and took his time finding me a

Rich was very helpful and took his time finding me a great car for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you!

Brandi and Sammy made me process of buying my first car

Brandi and Sammy made me process of buying my first car the best experience ever! Helped lots to make sure I found the one for me and made the process so smooth! Totally would recommend coming to Echo Park of Nashville for all your car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you!

Brandi and Sammy made me process of buying my first car

Brandi and Sammy made me process of buying my first car the best experience ever! Helped lots to make sure I found the one for me and made the process so smooth! Totally would recommend coming to Echo Park of Nashville for all your car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you!!

The staff are very welcoming and helpful with the

The staff are very welcoming and helpful with the purchase of cars and helping get qualified

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review!