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New (417) 815-9836 (417) 815-9836
Used (417) 815-9764 (417) 815-9764
Service (417) 427-6396 (417) 427-6396

Reviews

(493 reviews)

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Very friendly dealership.

Very friendly dealership. Worked with salesman Jordan wright. He was exceptional to deal with. Very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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We just bought our third Acura from the Springfield

We just bought our third Acura from the Springfield dealership. Paige was our sales person & very nice to work with. She was very knowledgeable and knew where to find the answers if she didn't know. We have an RLX and this is our second MDX. Trusting the service department helped seal the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have purchased several cars from Acura of Springfield

I have purchased several cars from Acura of Springfield in the past two years! I won't shop anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have a son that has an MDX.

I have a son that has an MDX. I was impressed with the look and overall appearance. I went online and found an RDX that I liked. Justin helped me find what I wanted and did a super job of explaining and helping me be able to feel comfortable to drive the car. Everyone was helpful and friendly. I would recommend this agency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was really needing a reliable vehicle and after

I was really needing a reliable vehicle and after searching at many dealerships I stopped by Acura on my way home just to see what they had and Noah approached me and got me taken care of with a really nice vehicle with a low down payment! 10/10 recommend! Didn't take long to get everything finalized either!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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True J V team......

Well, I try to give businesses the benefit of the doubt but I gave this dealership another chance (regretfully) they sent a flyer for oil change and tire rotation stating in bold letters NO appointment needed. I assumed this was correct since we enjoyed the same service with all our Hondas at their dealership. When I got there the amateurs were in full swing, they said I really needed an appointment or I would be waiting hours..... such a disappointment here time after time.... I'm done

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ask for Tony and Jean Luc!!

We bought a vehicle from Tony. The buying experience was one of the best we have ever experienced. We were in and out with our new car in 2 1/2 hours. Tony took the car we were purchasing and filled it up. He and Jean Luc, the finance man worked hard to get us the best deal they could, and we left paying less that what we were first offered. We highly recommend them both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is the place to go for buying your next car.

I had a very positive and smooth experience buying my new car. Colton and Dion were helpful, knowledgeable and friendly throughout and answered all my questions. Thank you for making the whole process of buying a new car a positive and enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Got my KBB value online and these guys emailed me saying

Got my KBB value online and these guys emailed me saying they would like to look at car…I told them the value seemed low and they told me that was a lowball figure and as long as car was in good condition they could beat that value….took car up there and was offered 8k less than trade in value with a reason that it would be hard to get someone financing at todays rates…don’t waste your time with these sharks…they are looking for blood 🩸

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jarad, thank you for your feedback. I'm sorry to hear that you weren't completely satisfied with your experience. My general manager is looking into your situation, and would love the opportunity to make things right. His contact info is below. Please reach out at your convenience! Lucas Hart lhart@frankleta.com 417.838.9388

This week I bought a used vehicle at the dealership.

This week I bought a used vehicle at the dealership. It was a very simple, easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.