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Elliott Bay Auto Brokers

(373 reviews)
Visit Elliott Bay Auto Brokers
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 10:00am–7:00pm
(888) 348-5938 (888) 348-5938

Reviews

(373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elliott Bay Auto Brokers from DealerRater.

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Very helpful in getting everything set up for purchase,

Very helpful in getting everything set up for purchase, etc. before I was able to come in person. Responsive, even after hours. Probably the best experience I've had with a car dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such a wonderful review. We are thrilled to hear that our team was able to make the process smooth and convenient for you, even before you arrived in person. Providing responsive and attentive service is very important to us, and it is great to know this was your best dealership experience. We truly appreciate your trust and look forward to serving you again in the future.

Great experience all around!

Great experience all around! They made both choosing and purchasing my vehicle easy. Responsive and great follow through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jen, thank you for the five-star review. We’re glad our team made the process of choosing and purchasing your vehicle easy and enjoyable. Congratulations on your purchase!

Smooth, Honest, and Efficient Experience I had a great

Smooth, Honest, and Efficient Experience I had a great experience with Elliott Bay Auto Brokers. The sales process was straightforward and efficient—no long, drawn-out negotiations. I felt that the deal was honest and fair, which made the entire transaction stress-free. The vehicle was delivered exactly as promised, and everything was handled professionally from start to finish. I would definitely recommend them to anyone looking for a reliable and transparent car-buying experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the thoughtful review. We’re so glad your experience was smooth, honest, and stress-free, and that everything was handled just as promised. We truly appreciate your recommendation and hope you enjoy your vehicle!

Steve was amazing, made our purchase fun and easy!

Steve was amazing, made our purchase fun and easy! Can not recommend him or his team enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Doug, thank you for the great review. We’re so glad Steve and the team made your purchase fun and easy. We truly appreciate your recommendation!

Fantastic experience!

Fantastic experience! Khoa was great to work with and straight forward. Constance communication and always kept me updated. Khoa and EBA went above and beyond and exceeded expectations. I will refer anybody to Khoa and EBA.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review. We’re so glad Khoa kept you informed and made the process straightforward. We truly appreciate your recommendation and look forward to serving you again!

Eric, Andrew, Ryan, Sean and Andrew did an epic job of

Eric, Andrew, Ryan, Sean and Andrew did an epic job of answering many emails and two test drives. I feel like I will have good dealership support going forward!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback. We're glad to hear that Eric, Andrew, Ryan, Sean, and Andrew provided such attentive support through your experience. We’re confident you’ll continue to receive the same high level of care and support moving forward.

Pat was awesome.

Pat was awesome. No pressure but extremely knowledgeable. Was approachable, friendly and professional. We felt like we made a friend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about your experience with Pat. We’re so glad to hear he made you feel comfortable, informed, and genuinely welcomed. Building connections like that is what we strive for, and we’re thrilled it felt like making a new friend.

Very positive and enjoyable experience.

Very positive and enjoyable experience. Pat Wiseman provided me with all the information I needed to make my decision to purchase in a "no-pressure" environment. I greatly appreciated the extra assistance getting in and out of the showroom efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for sharing your experience. We're so glad Pat Wiseman provided helpful information in a no-pressure environment and made your visit smooth and efficient. We truly appreciate your business and look forward to assisting you again in the future.

Truly outstanding!

Truly outstanding! Very knowledgeable, very efficient, reached out after the purchase! Would purchase another one in a heartbeat

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review. We’re so glad you had such a positive and efficient experience and we look forward to helping you again in the future.

I was helped every step of the way with Elliott Bay.

I was helped every step of the way with Elliott Bay. Excellent customer service, and I would recommend this dealer to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation! It's a pleasure serving you and earning a five-star review.