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Toyota of Gladstone

(8,289 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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They were super helpful and willing to work with me to

They were super helpful and willing to work with me to get the best deal

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Andres, thank you very much for your business!

Excellent Experience from start to finish!

Excellent Experience from start to finish! Manny was amazing. He answered all our questions and then some. Since we were buying 'online' he eased all the nerves with videos and additional pictures. The whole process took less than 24 hours! Way to go Toyota of Gladstone! You're proving good customer service still exists!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We really appreciate you.

Johnathan Castino was super friendly, informative, and

Johnathan Castino was super friendly, informative, and went above & beyond to help me get what I wanted & have an overall great experience. He also assisted me in getting car insurance! I didn’t feel rushed or pressured at all at this place, and I left feeling great about my purchase.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Excellent service!

Excellent service! Bobby was knowledgeable, patient and a pleasure to work with. Finance department was one of the best around. Very quick process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, and welcome to the Toyota of Gladstone family!

Excellent experience overall.

Excellent experience overall. I got the exact vehicle I wanted for the price I wanted. Also, I traveled from out of town so I’m happy the process was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Astro, thank you so much!

Eric and Captain Crunch (Carl) were awesome to deal with.

Eric and Captain Crunch (Carl) were awesome to deal with. Great humor and really worked hard to find the perfect car for us. They are the reason people keep coming back to dealerships. Sami also had a hand in helping too. They were all 3 great to work with and we appreciate them all!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and your business, Melinda and James. Thank you!

very quick interaction and buying process, very nice and

very quick interaction and buying process, very nice and helpful, had me in and out which is how easy car buying should be!

Rating breakdown (out of 5):
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  • Overall experience 4.0
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Dealer response

Thank you for your review, we appreciate it!

The team at Toyota of Gladstone was awesome and very

The team at Toyota of Gladstone was awesome and very patient with us coming into the dealership late on a Friday night.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Cory, thank you!

JC was great to work with.

JC was great to work with. Buying process was straight forward and clear. F&I process took extra time because the computer system tried to charge Washington sale tax 3 times. But Yousif was able to find the problem and fix it.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, and welcome to the Toyota of Gladstone family!

Kenny was the best salesman I have ever dealt with at a

Kenny was the best salesman I have ever dealt with at a car dealership. He was extremely knowledgeable and helpful. He did a great job ensuring I as the customer was happy and had a good deal. You can tell he cares about his customers and wants you to be taken care of. He made my experience a great one and will definitely be recommending him to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business, thank you!