Acton Toyota of Littleton

I passed 3 other Toyota dealerships just so I could work with Josh and the team at Acton/Littleton Toyota!!! Great communication, very respectful. Rami was also amazing in the finance dept. will def come back as needed.

Josh was absolutely amazing! Super easy to talk to and get along with. He’s a straight shooter and really understands what the customer is looking for. Treated me with the utmost respect and made the whole process so seamless. I’d definitely recommend Josh to anyone looking to buy a Toyota or even a pre-owned vehicle. He goes above and beyond and kept me updated every step of the way!

I had an excellent experience in purchasing my 2025 Camry XLE at Acton Toyota in Littleton. Peter Cochis was a great sales person to deal with making my experience comfortable, informative, and honest. Joe in finance was very knowledgeable in making the deal affordable for me. Wellington Pereira was also very helpful, and it was a pleasure to see him after having bought several toyotas from him a while ago. I was very satisfied in my dealings with everyone at Acton Toyota.

Wellington and Emma big thank you , you are awesome , you make it easy for us

always come to dealership because I trust them to do a great job I was told my car's radiator was caput and lower hose and clamp needed replacement too. this time however, I declined and went to another mechanic for second opinion was told " absolutely nothing wrong with the radiator, and clamp holding hose seemed to be loose and leaking coolant, I saved 1500 getting this second opinion" My trust in this dealership has been effected to say the least Caution ! I realize this is a busy dealership but im left wondering now if mechanics , advisors getting extra money for drumming up phantom repairs? I say the advisor too, because he warned me my car could overheat if I didnt do the repairs asap.

“Bait-and-switch at Acton Toyota: given $900 estimate, told $9,000, charged for diagnostics, treated unprofessionally. Bought 4 cars there—never again.”

Better when Moran owned it. New ownership keeps on salesmen that threaten customers. I'll never shop or have any of our vehicles serviced in this nightmarish operation.

I went to Acton Toyota on 7/23/25 along with my husband with the intention of purchasing a 2025 Rav4. My husband mentioned that he was interested in looking at new cars at some point. Paul Healey, our salesperson, spent approximately two hours with us. During our time with him, he excused himself twice and was gone for 20 minutes each time. The second time was because another customer with an appointment for a test drive showed up. Upon his return, he noted that she was thirty minutes early. Rather than explaining to that person that he was busy with another customer he left us, which was irritating and unprofessional. We didn't address this and continued our business. Paul gave us his best deal and said he would hold the car for us. We then went to another Toyota dealership later that evening and asked if they could beat the price Acton gave us. We were given a better deal and decided to purchase 2 vehicles for my husband and I. The next day, my husband left a voicemail for Paul Healey thanking him for his time and letting him know we were not going to move forward so that he could release the car he had held for us. Paul Healey called me soon after and asked me in an arguementative way why I didn’t want the car. I told him I decided to go in a different direction and assured him it wasn’t personal. I told him that he and the finance department were great. He replied, “yes, we were! We went above and beyond for you” and continued to question my decision. The following day, I received a text message from Paul Healey letting me know he was aware that my husband and I purchased a Rav4 and a Camry from the other dealership stating, “I thought I treated your time with respect and that wasn’t reciprocated. Please don’t conduct business like that the next time.” I’m uncomfortable with him tracking me and see no reason for him to have texted me at all. This is the first time I am writing a negative review as it bothered me and I feel that Paul Healey was out of line, rude and unprofessional. Going forward, we will not recommend Acton Toyota to family, friends or anybody who asks!

I had an amazing experience from beginning to end. Excellent costumer service and attention to details. Bought my VW Golf thanks to Josh’s, the salesman, work and dedication. Any maintenance needed on the car was served a day before my appointment. I was very pleased.

If I could give this dealer minus 5 stars I would. I was trying to find a car for my teenage son this last weekend. As part of the transaction I was planning to trade in a car. After the usual hours and hours of waiting (these kinds of old school dealers use the same kind of tactics used to interrogate prisoners), they came back and said my car was only worth $3-4k but out of the generosity of their heart they were willing to pay $8k. Having done my research ahead of time I knew perfectly well that my car was worth $9600 (and had a deal with a different garage for that amount later the same day). I left knowing I was never going to find a good deal here. The entire business model rests on the dealer pulling the wool over the eyes of the customer. The flaw in this entire process is that now everyone coming through the door has a supercomputer in the their pocket (their iPhone and chat gpt). They can get good estimates for what cars cost, what a good and bad deal looks like, even what these dealers are paying for cars at auction. It’s just a shame that no one appears to have told this dealership or the management. As usual in these places there were employees everywhere, all needing paying, so all presumably fuelling the process of gouging customers as much of possible and high giving each other behind the scenes. This business model is dying, and the way this dealer dealt with me was an absolute disgrace. They have lost a customer and created an active advocate to persuade people never to step foot in this place.