Reviews
Our.
Our. Second vehicle. Purchased here. Knowledgable, stable sales staff, excellent service and follow up. The place to do Suburu,.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Art! We're thrilled to hear that you chose Lithia Ramsey Subaru for your second vehicle purchase. Our knowledgeable sales staff and commitment to excellent service are what we strive for, and it's great to see that reflected in your experience. We look forward to helping you again in the future! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
I have a 2023 with 14000 mi am told is out of alignment
I have a 2023 with 14000 mi am told is out of alignment and want to pay to fix if i'm done with subaru
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out and sharing your concerns. I understand how frustrating it can be to hear about alignment issues, especially with a 2023 vehicle. At Lithia Ramsey Subaru, we strive to provide high-quality service and support our customers with any vehicle needs. If you would like to discuss this matter further or explore your options, please feel free to contact me directly. We're here to help. Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
Being in our 60s, we’ve bought many cars between the two
Being in our 60s, we’ve bought many cars between the two of us, but without a doubt I can say that this experience has far exceeded any other experience that we’ve had when purchasing a vehicle. Paul Moser was recommended to us as a salesman with which to work, and having followed that recommendation, it’s clear why! Paul is responsive, respectful, friendly, and wow, he knows what he is doing! He anticipates questions before they are asked. Before we drove off in our new Forester, Paul made sure that he showed and explained every feature of the car. We also worked with Sidney McField in finance to learn about add-on packages. His presentations were well-paced and clear, with no pressure to purchase. Upon returning home with the vehicle, we had a couple of questions, and called both gentlemen, who took additional time (after 5 in the afternoon!) to address our needs with professionalism and warmth. We will be recommending Ramsey Subaru, Paul Moser, and Sidney McField to family, friends, and strangers, and when we have need again of another vehicle, we will return to this business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful feedback! I am thrilled to hear that your experience at Lithia Ramsey Subaru exceeded your expectations. It’s fantastic to know that Paul and Sidney provided you with exceptional service and made the process of purchasing your new Forester enjoyable. I truly appreciate your recommendations, and we look forward to helping you and your loved ones again in the future! Safe travels in your new vehicle! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
I have had my Forrester Wilderness for almost 2 years.
I have had my Forrester Wilderness for almost 2 years. Since I am retired, I don't put many miles on it. Last week it started making horrible, loud squealing and grinding sounds. They found a rock in the brakes (I live on gravel roads) and didn't charge me even though it was not covered by warranty. However, before I got home, it started making noises again. Took it back in yesterday and they found another rock! Again no charge. Very polite, friendly service people and nice waiting area. I have used several different dealerships over the last 50 years and Ramsey surpasses them all. Now, we just need to figure out why rocks are getting caught in the brakes!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your thoughtful review, Ginny! I am glad to hear that our team at Lithia Ramsey Subaru provided you with polite and friendly service regarding the issues with your Forester Wilderness. We appreciate your kind words about our waiting area and services. Regarding the rocks getting caught in your brakes, we understand how that can be a concern, and we're here to help you figure it out. Feel free to reach out if you have any further questions or need assistance in the future. We look forward to seeing you next time! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
Paul Moser was our salesman and he’s not your typical
Paul Moser was our salesman and he’s not your typical salesman. He understands, is not pushy at all, and listens to what you need. He was so good with our girls.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Paul at Lithia Ramsey Subaru. It's great to know that he was attentive to your needs and made a connection with your family. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
We just purchased our first Subaru, a 2025 Forester
We just purchased our first Subaru, a 2025 Forester Touring Hybrid and worked with Paul Moser. We were very satisfied with the whole experience. Paul was very knowledgeable and excellent to work with. He was always available to answer questions and responded promptly if we left him a message. We had to order our Forester from Japan since the hybrid was a new model and Paul was very good about helping us get the order in before the tariffs were to go into effect. There was never any pressure to purchase any options beyond the standard equipment on the vehicle but all options were presented to us. Picking up the new vehicle was a good experience with Paul spending a lot of time going over all the new operating systems. We highly recommend Paul Moser and Ramsey Subaru. Roger & Kay in Urbandale
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Roger and Kay, for your wonderful review! We're thrilled to hear about your positive experience purchasing your 2025 Forester Touring Hybrid with Paul Moser at Lithia Ramsey Subaru. It's great to know that you found him knowledgeable and responsive throughout the process. We appreciate your recommendation and hope you enjoy many adventures in your new Forester. We look forward to welcoming you back for your future needs! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
Paul Moser was our salesman when we recently purchased
Paul Moser was our salesman when we recently purchased our first Subaru. He helped us choose the right car and explained all the features thoroughly. We would recommend him to anyone looking to buy a new Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, David! We’re thrilled to hear about your positive experience with Paul at Lithia Ramsey Subaru while purchasing your first Subaru. It's fantastic that he was able to help you find the right car and explain all the features thoroughly. We appreciate your recommendation and hope to see you again soon! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
Just bought my second car with Paul yesterday!
Just bought my second car with Paul yesterday! He’s an amazing salesman and goes above and beyond for his customers. Highly, highly recommend Paul to anyone that is looking to get into a new or pre-owned Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your second car with Paul at Lithia Ramsey Subaru. His dedication to ensuring customer satisfaction truly makes a difference. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new Subaru! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
Paul Moser was are sales person .
Paul Moser was are sales person . He made everything easy for making are trade in 2017 Outback for a new 2025 Outback. The financing was quick and easy. Thanks We will be using their service center as we did on the previous Outback.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that Paul Moser made your trade-in process smooth and that you found the financing quick and easy. We appreciate your continued trust in Lithia Ramsey Subaru and look forward to seeing you at our service center for your new 2025 Outback! If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com
They were easy to deal with and had the car we were
They were easy to deal with and had the car we were interested in ready for us to test drive. Everyone was very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, we appreciate your kind words, Judy! I'm glad to hear that you found Lithia Ramsey Subaru easy to deal with and that our team was helpful in getting the car you were interested in ready for a test drive. We hope to see you again soon! Sincerely, Tyler Van Weelden General Manager tvanweelden@lithia.com