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Ramsey Subaru of Des Moines

(2,572 reviews)
2022 state dealer award
View 17 awards
2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramsey Subaru of Des Moines from DealerRater.

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It was very easy to do business with Ramsey....

It was very easy to do business with Ramsey. Professional, courteous, efficient through the entire process. As far as buying a car, I can't imagine a better place. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service! Very clear on what needed to be done and...

Great service! Very clear on what needed to be done and what was done. Got me in quick when I needed it. Lots of outdoor seating which I really appreciated. I had a long wait (which they told me up front) and never felt like I'd been forgotten.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sparkling clean facility with friendly knowledgeable...

Sparkling clean facility with friendly knowledgeable employees who were all observing COVID safety guidelines. Waiting lounge stocked with beverages and snacks WiFi and TV available

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Over the top customer service Received calls for the...

Over the top customer service Received calls for the first week making sure everything was ok with my new vehicle and had all questions answered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is our second purchase from Ramsey Mazda, and we are...

This is our second purchase from Ramsey Mazda, and we are very happy with how we were treated during the whole process. The entire staff was professional and courteous and I recommend the dealership if you're looking at a Mazda or Suburu.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

sales person very friendly, neat in appearance and...

sales person very friendly, neat in appearance and knowledgeqable about product. product was clean and ready to deliver. bussiness manager had paperwork ready..any question were answered honestly and indicated they wanted a satisfied customer. Jim Fenimore was an excelent match for my personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I came in ready to purchase, funny no one chased me...

I came in ready to purchase, funny no one chased me around the parking lot, and I had walked it for a good 40minutes,that is good !Had 3 vehicles chosen to test drive, walked in office and said "who wants to sell a car today? "Got some looks, it was a brazen statement. Jim stood up with a grin and asked how he could help me...so it began and from there I asked a million questions, told a bunch of stories about my experience 3 years earlier with Bill, test drove, and picked a car about 90minutes later. Jim was wonderful, treated me with respect, kindness and I liked him. This was Saturday, I was there like 2 1/2 hours, came back on Monday@5:30p.m. all ready to sign, put down my deposit and drive off, expected maybe an hour. Was there until 8p.m.,1+ hours, waiting on finance guy. My only less than perfect part. The warranty sales pitch was unpleasant, I opted out of that cost. Other then that all was great and I liked it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This is the SECOND car we've purchased from Paul. It...

This is the SECOND car we've purchased from Paul. It won't be the last! Thank you, Paul Moser, for a wonderful experience once again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience! Not pushy—listened to what I was...

Great experience! Not pushy—listened to what I was requesting in my new vehicle! Did not push to have Me purchase something or extras I wasn’t looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Natthaniel was easy to work with. He and Ramsey Mazda...

Natthaniel was easy to work with. He and Ramsey Mazda were willing to work with me in finding the vehicle I wanted at my price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.