Glenn Chrysler Dodge Jeep Ram

Unfortunately the salesmen I was working with was very green and admitted he had little to no training, which is of no fault of his own. He was thrown out to the lot to perform when he was not adequately prepared. There was an issue with the tire of the car I was buying and they said they would get it fixed. The following day it got “fixed” and was delivered to my house. Within 24 hours it was flat again. I then took it to my tire repair store and they found the issue to be the stem, which makes me wonder if the dealer ever fixed it in the first place. They did agree to reimburse for the repairs.

Dillon was a great sales guy. Very knowledgeable on trucks and didn’t pressure. Tire install too long and didn’t align truck. Bought it early off lot and didn’t detail it well before we got it. But to overall a good experience

They listened to what I was needing and gave me the best option to fit my needs. We ended up doing a special order.

Awesome experience, very impressed with the sales team and their knowledge of my new truck.

Everyone was very nice and treated me with great respect especially for me being so young. It was very much appreciated and I had a great experience.

Mr. Hood. Please send your supervisors contact. There should be a standard operating procedure for Glenn Chevrolet.

I have issues with this vehicle which I informed Jordan 5 days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman named Ben gives me a note saying I can take the vehicle to Glenn in Emenince on October 20th!!!, 2 months. I asked what happens if it breaks down, "no worries it's under warranty". Where do I have it taken to, what do I do for a loaner. "No worries Chrysler will take care of it". Later I'm told not sure about loaner vehicle. When I finally got Jordan to call back Sept 18, he said this was the first he'd heard about this. Said he'd talk to Ben and his manager, as of September 22 haven't heard from anyone. I would NOT recommend buying from Glenn in Crestwood.

I spoke with Turner Silk and Chris Hatfield who were fantastic to work with. I was nervous purchasing a vehicle from so far away (about 900 miles) but they were one of the only dealerships in the country that had a vehicle with everything that I was looking for. Chris was so pleasant, patient and helpful, answering all of my questions and sending me as many pictures and videos as I needed to feel comfortable purchasing this vehicle from so far away to have it shipped to me and I absolutely love this car!

Everything went smoothly, I had someone texting and calling me every step of the process. Delivery of my car was perfect and everything went smoothly

Very friendly,good costumer service,very good sale person,very good manager ,very kind know how to work with costumers respect costumers . One of the dealers that I would go first to check the inventory up before buy car or truck. I glad that I bought my truck from this dealership.i would recommend to my friends and family. Thank you guys!!!