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Kunes Chevrolet GMC of Lake Geneva

(183 reviews)
Visit Kunes Chevrolet GMC of Lake Geneva
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (262) 581-4643 (262) 581-4643
Used (866) 748-7537 (866) 748-7537
Service (866) 778-5533 (866) 778-5533

Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kunes Chevrolet GMC of Lake Geneva from DealerRater.

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Grest service

Our service writer bob was very helpful and patient answering our questions. Great job we will continue to use this dealership for our service. Happy holloween

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

Very professional and kind took pride in the customer needs . Will come back and have my service done all the time . Thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Excellent as usual.

Robert Mann is an awesome Service Advisor. Service staff got me in without an appointment, which I needed because a low-oil-pressure warning light had come on. I am temporarily mobility impaired and all staff members were most helpful and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from Ed Rader

I've been to other dealerships in the past and have had bad experiences. I've bought 3 vehicle's at Lake Geneva Chevy and will continue to go there in the future. It's hard to find good customer service these days, because of the great service from Lake Geneva Chevy I would recommend them to anyone looking for a excellent dealership all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience

My experience with Lake Geneva GMC was top notch, from start to finish. I will be back and I will recommend them to friends and family. The service center even hand washed my truck. That is awesome customer service! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very pleasant experience

Ed was very helpful in the purchase of our used vehicle. he was very honest and not pushy. they made sure we were getting a quality vehicle and went above and beyond to make sure we were happy. highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Helpful and courteous as could be.

We had a fair amount of work done on our Vibe a few days ago. This morning she wouldn't start. LGBC sent someone out right away. He got it started which enabled us to get it back to to you guys while you diagnosed the problem. A charming guy (Dick Peterson?) drove me home. Apparently, our battery quit. I felt like you all were partners. The way it should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Camaro Deluxe Detailing

I took my 2013 Camaro to Lake Geneva Chevrolet-Buick-GMC for a "Deluxe Detailing". Ira was the man. He made my car look like it did when it rolled off the showroom floor six years ago. Ira is well-experienced, obviously knowledgeable, and upon pickup spent an extra 10 minutes with me explaining how I can keep the car looking great. Sadly, winter will mandate that the Camaro will soon go ni-night in my garage till spring, but I am already planning on running it back over to Ira to have him work his magic come April. During this visit I also interacted with Bob Mann and Raffaele Di Matteo, who, as always, took the time to greet me by name and made certain that everything went well. It did, gentlemen. Great job, Bob, Raffaele and Ira.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scheduled maintenance

Oil change and tire rotation was completed in an hour. I have been using this dealership for years and have always been satisfied with their services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Routine maintenance and recall

Amazing customer service! They got me in the next day when I scheduled an appointment, as soon as I arrived I was greeted right away and they began service immediately. Once service was complete they went through everything with me. overall great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.