Reviews
Grest service
Our service writer bob was very helpful and patient answering our questions. Great job we will continue to use this dealership for our service. Happy holloween
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service
Very professional and kind took pride in the customer needs . Will come back and have my service done all the time . Thank you very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent as usual.
Robert Mann is an awesome Service Advisor. Service staff got me in without an appointment, which I needed because a low-oil-pressure warning light had come on. I am temporarily mobility impaired and all staff members were most helpful and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from Ed Rader
I've been to other dealerships in the past and have had bad experiences. I've bought 3 vehicle's at Lake Geneva Chevy and will continue to go there in the future. It's hard to find good customer service these days, because of the great service from Lake Geneva Chevy I would recommend them to anyone looking for a excellent dealership all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Experience
My experience with Lake Geneva GMC was top notch, from start to finish. I will be back and I will recommend them to friends and family. The service center even hand washed my truck. That is awesome customer service! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very pleasant experience
Ed was very helpful in the purchase of our used vehicle. he was very honest and not pushy. they made sure we were getting a quality vehicle and went above and beyond to make sure we were happy. highly recommended
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful and courteous as could be.
We had a fair amount of work done on our Vibe a few days ago. This morning she wouldn't start. LGBC sent someone out right away. He got it started which enabled us to get it back to to you guys while you diagnosed the problem. A charming guy (Dick Peterson?) drove me home. Apparently, our battery quit. I felt like you all were partners. The way it should be.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Camaro Deluxe Detailing
I took my 2013 Camaro to Lake Geneva Chevrolet-Buick-GMC for a "Deluxe Detailing". Ira was the man. He made my car look like it did when it rolled off the showroom floor six years ago. Ira is well-experienced, obviously knowledgeable, and upon pickup spent an extra 10 minutes with me explaining how I can keep the car looking great. Sadly, winter will mandate that the Camaro will soon go ni-night in my garage till spring, but I am already planning on running it back over to Ira to have him work his magic come April. During this visit I also interacted with Bob Mann and Raffaele Di Matteo, who, as always, took the time to greet me by name and made certain that everything went well. It did, gentlemen. Great job, Bob, Raffaele and Ira.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduled maintenance
Oil change and tire rotation was completed in an hour. I have been using this dealership for years and have always been satisfied with their services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine maintenance and recall
Amazing customer service! They got me in the next day when I scheduled an appointment, as soon as I arrived I was greeted right away and they began service immediately. Once service was complete they went through everything with me. overall great customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
