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City Volkswagen of Highland

(1,971 reviews)
Visit City Volkswagen of Highland
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (219) 961-2236 (219) 961-2236
Used (219) 961-2283 (219) 961-2283
Service (219) 961-2231 (219) 961-2231

Reviews

(1,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City Volkswagen of Highland from DealerRater.

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Nice and very clean place.

Nice and very clean place. Salespeople are very friendly, and they work hard to get you the best deals. I recommend

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jose, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Lameshia was a wonderful sales consultant!

Lameshia was a wonderful sales consultant! She made the process effortless & would recommend her to anyone

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you so much, Kim, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Lameshia! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Very friendly.

Very friendly. Easy to work with. Andy was our salesman and he was very professional and went above and beyond to make sure we were taken care of. I highly recommend City VW of Highland.

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  • Overall experience 5.0
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Dealer response

Thank you so much, Aimee, for your wonderful review! We are thrilled that Andy had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Lameshia was the best!

Lameshia was the best! She made my purchase very easy as well as easing my anxiety about coming to the dealership! Thank you

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  • Overall experience 5.0
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Dealer response

Samantha, Thank you for choosing City Volkswagen of Highland. Your feedback and rating mean a lot to us. We're glad Lameshia and our team were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Had a great experience the staff was amazing.

Had a great experience the staff was amazing. And I would definitely recommend friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Excellent customer service and support.

Excellent customer service and support. The sales people were knowledgeable, fair and pleasant to work with. I highly recommend this dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Andy was so great!

Andy was so great! He took time with me and he was not pushy whatsoever!

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Dealer response

Thank you, Meghan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andy met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Moises and Eddy customer service was excellent.

Moises and Eddy customer service was excellent. They were very knowledgeable when it came to vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jasmine, It's great to hear that Moises and Eddy were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Moises is a no fuss salesman.

Moises is a no fuss salesman. We had been to numerous dealerships before we walked into this one. I told Moises what I was looking for and he didn’t play around. We appreciated his demeanor, professionalism, and all the time and patience he took with our family. He made sure we were well taken care of and knew all of our options. Moises went above and beyond to take care of us-even on his day off! I would recommend you visit him if you are in the market!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jackie, for sharing your experience with us! We're happy to hear it went well with Moises and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Andy was a great help he went above and beyond I would

Andy was a great help he went above and beyond I would definitely 100%recommend Volkswagen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andy and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com