Reviews
Ralph was amazing from start to finish!
Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. We highly recommend Ralph if you’re looking for someone you can trust! Now, unfortunately, we have to share an issue with the rest of the dealership. The day we returned our previous lease, we had just made our monthly payment. Bryan Roche (Finance Leader) the finance representative assured us there would be no problem and that Mazda Financial would refund us that amount. Based on that, we agreed to move forward with the new lease and paid the first month. It’s now been over 10 weeks, and we still haven’t received the refund. The dealership no longer answers our calls, and Daniela Meade from Mazda Fort Myers—who had been communicating with us and asking for our review—kept telling us not to worry, that they were handling the refund. But after we submitted the review, she completely stopped responding. It’s really disappointing. Ralph deserves full credit for his outstanding service, and we don’t want this issue to reflect negatively on him at all—he was truly great. But the dealership as a whole has not shown the professionalism or follow-through we expected. This all our text message we interchange with her.
Ralph was amazing from start to finish!
Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. We highly recommend Ralph if you’re looking for someone you can trust! Now, unfortunately, we have to share an issue with the rest of the dealership. The day we returned our previous lease, we had just made our monthly payment. Bryan Roche (Finance Leader) the finance representative assured us there would be no problem and that Mazda Financial would refund us that amount. Based on that, we agreed to move forward with the new lease and paid the first month. It’s now been over 10 weeks, and we still haven’t received the refund. The dealership no longer answers our calls, and Daniela Meade from Mazda Fort Myers—who had been communicating with us and asking for our review—kept telling us not to worry, that they were handling the refund. But after we submitted the review, she completely stopped responding. It’s really disappointing. Ralph deserves full credit for his outstanding service, and we don’t want this issue to reflect negatively on him at all—he was truly great. But the dealership as a whole has not shown the professionalism or follow-through we expected. This all our text message we interchange with her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Cassidy Sherwood And Winston are as good as it gets.
Cassidy Sherwood And Winston are as good as it gets. Their attention to detail and customer care are top notch. They both make you feel like they care about you as the customer. I’ve used this dealership for two years and have never had a bad experience. Thanks so very much too the both of you for all you do! Job well done! I’d give them both a raise!!
Cassidy Sherwood And Winston are as good as it gets.
Cassidy Sherwood And Winston are as good as it gets. Their attention to detail and customer care are top notch. They both make you feel like they care about you as the customer. I’ve used this dealership for two years and have never had a bad experience. Thanks so very much too the both of you for all you do! Job well done! I’d give them both a raise!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
Great Service! Made everything very easy! She was helpful and professional as well as kind
Great Service!
Great Service! Made everything very easy! She was helpful and professional as well as kind
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything and everyone on time, friendly and polite, the
Everything and everyone on time, friendly and polite, the video of the car being inspected was cool.
Everything and everyone on time, friendly and polite, the
Everything and everyone on time, friendly and polite, the video of the car being inspected was cool.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yosvani Hernández Excelente vendedor y habla inglés y
Yosvani Hernández Excelente vendedor y habla inglés y español se los recomiendo 100% Muy servicial y amable siempre está dispuesto ayudar
Yosvani Hernández Excelente vendedor y habla inglés y
Yosvani Hernández Excelente vendedor y habla inglés y español se los recomiendo 100% Muy servicial y amable siempre está dispuesto ayudar
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service experience.
Great service experience. Very professional, friendly, and accommodating every time I go there. Send a video of everything they did. Very clean waiting area. Water and coffee!
Great service experience.
Great service experience. Very professional, friendly, and accommodating every time I go there. Send a video of everything they did. Very clean waiting area. Water and coffee!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ralph was amazing from start to finish!
Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease with a car that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. Highly recommend Ralph if you’re looking for someone you can trust!
Ralph was amazing from start to finish!
Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease with a car that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. Highly recommend Ralph if you’re looking for someone you can trust!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ralph was amazing from start to finish!
Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease with a car that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. Highly recommend Ralph if you’re looking for someone you can trust!
Ralph was amazing from start to finish!
Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease with a car that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. Highly recommend Ralph if you’re looking for someone you can trust!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ralph was amazing from start to finish!
Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease with a car that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. Highly recommend Ralph if you’re looking for someone you can trust!
Ralph was amazing from start to finish!
Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease with a car that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. Highly recommend Ralph if you’re looking for someone you can trust!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cassidy provided amazing service and a great
Cassidy provided amazing service and a great representative of this Mazda Dealership. I would highly recommend this dealership for Service
Cassidy provided amazing service and a great
Cassidy provided amazing service and a great representative of this Mazda Dealership. I would highly recommend this dealership for Service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair