Lorenzo Nissan Homestead

I took my car for a change for a new transmission. They had the car for 3 weeks. They call saying the car is ready. The following day the car leaves me write in the middle of the turnpike..they didn't ride the car or check it before I picked it up. So I returned the car they had it for another week saying some mambo jambo..when I picked it up again it was still doing the same things as when I took it the first time. I would never take a car there for repairs or even buy a car there...or even recommend that place to anyone for that matter..

No wonder they only have a 2.3 rating on Yelp! Don’t waste your time here. This is the worst dealership experience I’ve had. First, they gave me a price, but when I called back to confirm, they stopped replying. After chasing them down, I was finally told they couldn’t honor the deal — and they tried to make it sound like it was my fault. No transparency, no accountability, and terrible communication. I would not recommend this place to anyone.

Edmond Francois is a great salesman very knowledgeable and maid my dream come true will be back for my wife’s car

Jessie is the best .... most competent service manager..... follow-up on all issues ..... Thomas is extremely knowledgeable and explains all mechanical issues thoroughly. They are the stars for Lorenzo organization.

Jessie always on point and professional follow-up and keeps you informed of the progress of repair along with Thomas om the mechanic side of the operation

Jessie the service advisor is the sweetest person you’ll ever meet, Thomas the mechanic is all around one of the best, trust me your car is in great hands when he’s on the job, I can’t for get about the best car salesman hands down is Edmond he can get you in that car you want, he will not give up until it’s finalized, if only nissan knew how special they are to that company.

Amazing people there willing to help you. Great costumer service and would definitely recommend to friends and family

A pleasure to do business with this dealership, would definitely recommend for your next purchase. They were professional, fair, and worked with you to make the deal.

I would personally like to thank the entire staff at Lorenzo Nissan for making me feel valued and appreciated. The salesman, the financial manager, the cashier, and the service advisor all welcomed me and went above and beyond to show kindness and compassion. As a mom of 4, it was a blessing to feel cared for. Jessie, Julian, and Edmund, please continue to provide this level of professionalism. It is a fading art and the world needs your light! Thank you for a wonderful experience!

I was contacted by a customer success manager after putting in my request for inquiry. Cs manager explained to me that someone should be reaching out. Someone did reach out but after taking my contact information, i never heard from any of them again. Car looks like it's still there so idk, I'll keep my rating at 1 star because of the low effort to try to sell a car thats been sitting there that long.