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Seguin Chevrolet

(3,580 reviews)
Visit Seguin Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm Closed
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
New (830) 433-6340 (830) 433-6340
Used (830) 463-4032 (830) 463-4032
Service (830) 463-4027 (830) 463-4027

Reviews

(3,580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Seguin Chevrolet from DealerRater.

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Informative service rep.

Informative service rep. Explained diagnostic time frame. Informed of part that was defective and cost to fix. Vehicle finished with repairs made early. Price a little steep but quality service well worth it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Monica was great!

Monica was great! I made an appointment with her online and she was ready to go when i got there. She helped me out and I walked out with a new truck. Anthony, needs to work on communication. I simple phone call could avoid some headaches.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jarod! I’m glad Monica had everything ready for you and helped you drive off in your new truck. I appreciate your feedback about communication as well. It helps us continue improving the experience for every customer. - Jeremy Sims, General Manager

It was a great experience for me.

It was a great experience for me. Jesse was very friendly and helpful from the moment he approached me until now still checking up on me. Brian was very detailed and helpful as well. I will definitely be telling friends about Seguin Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Bbtez! I’m glad Jesse and Brian made your experience so positive and that they’ve continued to follow up even after your purchase. We truly appreciate your recommendation and your trust in Seguin Chevrolet! - Jeremy Sims, General Manager

I made the appointment , came in and they were finished

I made the appointment , came in and they were finished in a very short time. Service was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ricky! I’m glad your appointment went smoothly and that our team had your service finished quickly. We appreciate you coming to see us! - Jeremy Sims, General Manager

They were very nice and helpful and fast I would go again

They were very nice and helpful and fast I would go again to get my car fixed for any problem but I would want Ethan to work on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Lilly! I’m glad you had a quick and helpful experience, and it’s great to hear Ethan made such a positive impression. I’ll be sure to pass along your kind words to him! - Jeremy Sims, General Manager

It was a wonderfull place to buy a car when you need it,

It was a wonderfull place to buy a car when you need it, mean good plce

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Jomanqui. I’m glad to hear you had a positive experience purchasing your car, though I noticed your rating for me personally wasn’t as high. I’d appreciate the opportunity to learn what I could’ve done better to improve your experience. - Jeremy Sims, General Manager

Seguin Chevrolet provided me with an amazing experience.

Seguin Chevrolet provided me with an amazing experience. Our sales Marco was extremely kind, patient, and helpful throughout the entire process. This dealership experience was a 10/10 and I definitely recommend others to come check it out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Shalanza! I’m thrilled to hear Marco made your experience so positive with his kindness and patience. We truly appreciate your 10/10 recommendation and are glad you enjoyed your time at Seguin Chevrolet! - Jeremy Sims, General Manager

Over 2 hours for an oill change and tire rotation.

Over 2 hours for an oill change and tire rotation. Word word word word word

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, Rholifield. I’m sorry to hear your oil change and tire rotation took longer than expected. We’ll be looking into ways to reduce wait times and make future visits smoother. - Jeremy Sims, General Manager

They made it like, they know what you need for your life

They made it like, they know what you need for your life stily,our daily needs AND VERY PRETTY CARS,gg

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Graciela! I’m glad our team helped you find something that fits your lifestyle and daily needs and that you love our selection of beautiful cars! - Jeremy Sims, General Manager

Only problem was my appointment was at 8:30, I got there

Only problem was my appointment was at 8:30, I got there at 8:15 and did not get out until 11:00. Ethan was very nice and helped me program something on my car. Wait time not so good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Lp0105. I’m glad Ethan took good care of you and was able to assist with your vehicle’s programming, though I’m sorry about the longer-than-expected wait time. I appreciate you bringing it to my attention so we can continue improving. - Jeremy Sims, General Manager