Napleton Cadillac of Oak Lawn

My car was returned to me the same way I brought it in no repairs

I found a 2022 Cadillac Escalade that is a Certified car and in exceptional condition. I live in Skokie and the Pre-Owned Manager Dave and Ed were very accommodating, listened to my needs, and we worked out good deal. Super happy that I traded in two cars for it. Than you Napleton Cadillac Oak Lawn.

They found me a 2024 Cadillac XT4 and I love it. My husband and I switch to Napleton Cadillac because they have wonderful followup and my salesperson Jimmy was very helpful and got us in and took great care of us. Isaac made the transaction seamless. Now Napleton has two Cadillac owners for life. It was a wonderful experience at Napleton Cadillac in Oak Lawn.

What a change 6 months make. They have new Managers their that actually care about the customer. I ended up buying a new Escalade and servicing my other Cadillac their! Isaac and Dave are awesome.

The General Manager Isaac is the best at Oaklawn Napleton Cadillac. He believes in working with the customers and I thank you for that. If you are looking for good service and a great cars this is the place to go because the General Manager Isaac stands by Napleton Cadillac. When you walk in there you feel welcome and not pressure so go to Napleton Cadillac in Oaklwan.

My name is Judy W and I live in Chicago. I saw a 2019 Cadillac CTS Luxury AWD in red with 13,000 miles and Certified. I called and Claire, my Sales Consultant, went above and beyond to tell me the near mint condition of the car. They did not charge me with any additional nonsense fees and came in to the store and traded out of my 2017 CTS. Napleton Cadillac Oak Lawn was a great experience and will send my friends and family there.

Never walked into a dealership with so many unhappy employees. How can you work in customer service without a smile and being grumpy? Being a black man i feel they were all racist. I am glad i went to Rizza and the price was around $5,000 less & nobody was ignorant.

I used Cars.com to look at vehicles. I found what I was looking for at Napleton Oak Lawn. The General Manager, Russ reached out to me based on my inquiry. He is very responsive and answered my questions. He provided me with updates to the inventory and made it easy to schedule time to check out the vehicle. Both Russ and Kevin were awesome with work with. Kevin showed me the vehicle of interest and answered all my questions. Highly recommend working this team if you are looking for a Cadillac.

rude people internet mgr is very unknowable no help what so ever monica scalise was no help she needs to get happy on the phone

Thank you Monica and Matt your were so helpful with me getting my new car ,Monica answered all my questions and Matt help me so much