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Arlington Heights Buick GMC

(6,353 reviews)
Visit Arlington Heights Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 37 awards
2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2016 state dealer award 2015 national dealer award 2015 national dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 847-4433 (847) 847-4433
Used (847) 929-4927 (847) 929-4927
Service (847) 929-9110 (847) 929-9110

Reviews

(6,353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arlington Heights Buick GMC from DealerRater.

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They were very easy to work with.

They were very easy to work with. Very nice sales people especially Shelley. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris was great, very helpful.

Chris was great, very helpful. Mike in finance was also very helpful. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation and kind words about our team. Thank you for choosing Arlington Heights Buick GMC.

I am very happy for the attention, helpful and great

I am very happy for the attention, helpful and great people of the on the sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words about our sales team at Arlington Heights Buick GMC. It's good to know they provided helpful attention. Thank you for sharing your experience.

We have been coming to this dealership with our previous

We have been coming to this dealership with our previous Buick Enclave for maintenance and have always been taken care of and treated well. This time we came to buy a car and the experience was no different. Thank you for making it a seamless and great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your trust in Arlington Heights Buick GMC. We’re pleased to hear each of your visits has been seamless and pleasant. Wishing you many happy miles!

Very professionals the salesperson was very patient.

Very professionals the salesperson was very patient. He took his time Did not rush me that’s why I bought the car there the Finance person was very nice and polite. No over pressure. I do not like being pressured. Thank you. It was very nice experience Sam Santoro.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you had a positive experience with our team at Arlington Heights Buick GMC. We're here to make sure our customers feel comfortable throughout the process. Thank you for sharing your review.

Was quoted approx $1,500 more for the same repair than an

Was quoted approx $1,500 more for the same repair than an other authorized GMC Dealer provide... SAME REPAIR!!!! Unfortunately for having my truck serviced at this dealership for the past 9 years, I would never trust their service department for ant repairs!

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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El señor César Martínez fue muy servicial y nos ayudó con

El señor César Martínez fue muy servicial y nos ayudó con la compra de nuestra nueva Canyon. Lo vamos.a recomendar con amigos y familiares. Gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nos alegra saber que tuviste una experiencia positiva con nuestro equipo y con la compra de tu Canyon. Gracias por considerar recomendarnos. ¡Espero que disfrutes mucho tu nueva camioneta!

Cesar was my car guy, and he was awesome.

Cesar was my car guy, and he was awesome. He answered all my questions and showed me how everything in the truck worked. Seriously, it was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that our team provided such a positive experience. Thanks for choosing Arlington Heights Buick GMC. Take care.

Excellent experience buying my Hyundai Sonata —

Excellent experience buying my Hyundai Sonata — professional staff, smooth process, great deal, and amazing car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your great review. It’s wonderful to know our Sales Team provided a professional and seamless experience during your Hyundai Sonata purchase. Congratulations on your new car, and please don't hesitate to contact us at Arlington Heights Buick GMC should you need any further assistance.

Cesar helped us throughout the entire process and he did

Cesar helped us throughout the entire process and he did it always with a smile on his face. All my questions were answered (even questions in spanish). I’m very happy with our new vehicle. Excellent service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with Arlington Heights Buick GMC. Our team is pleased to have had the opportunity to assist you. Enjoy your new vehicle.