Reviews
Alexis stafford was very helpful to me in getting my car
Alexis stafford was very helpful to me in getting my car taken care of She helped me me with all of my questions and so concern for my problems I would reccomend her for anyone needing their car serviced Joesph west
Alexis stafford was very helpful to me in getting my car
Alexis stafford was very helpful to me in getting my car taken care of She helped me me with all of my questions and so concern for my problems I would reccomend her for anyone needing their car serviced Joesph west
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Joseph! We’re so glad to hear Alexis was helpful, attentive, and took the time to address all of your questions and concerns. We truly appreciate the recommendation and your trust in our service team!
The dealership staff were very polite and truly
The dealership staff were very polite and truly interested and responsive to my concerns. The waiting area was inviting and comfortable. Matthew White immediately followed up with me to ensure I was satisfied and that my concerns were resolved.
The dealership staff were very polite and truly
The dealership staff were very polite and truly interested and responsive to my concerns. The waiting area was inviting and comfortable. Matthew White immediately followed up with me to ensure I was satisfied and that my concerns were resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Laura! We’re glad to hear our team made you feel heard and well cared for, and that the waiting area was comfortable during your visit. Matthew will appreciate knowing his follow-up helped ensure everything was resolved to your satisfaction. We truly appreciate your feedback!
Alexis Stafford greeted me upin arriving at the
Alexis Stafford greeted me upin arriving at the dealership. She reviewed the planned service on my vehicle and it was quickly taken back for completion. The service was performed and she informed me of same along with video. No issues encountered.
Alexis Stafford greeted me upin arriving at the
Alexis Stafford greeted me upin arriving at the dealership. She reviewed the planned service on my vehicle and it was quickly taken back for completion. The service was performed and she informed me of same along with video. No issues encountered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Jeff! We’re glad to hear Alexis made your visit smooth from start to finish and kept you well informed throughout the service. We appreciate you taking the time to share your experience and your 5-star review!
Good experience at crown Subaru this past weekend …
Good experience at crown Subaru this past weekend … appointment for Monday; left car over the weekend and service Melissa Dalton stayed in touch till i left with my car … communication is most important to me and she way very good . All of the service refs at crown are very good.
Good experience at crown Subaru this past weekend …
Good experience at crown Subaru this past weekend … appointment for Monday; left car over the weekend and service Melissa Dalton stayed in touch till i left with my car … communication is most important to me and she way very good . All of the service refs at crown are very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, John! We’re glad to hear you had a good experience and that Melissa kept you well informed throughout the process. Clear communication really does make all the difference, and we’re happy our service team met your expectations. We appreciate you taking the time to share!
Crown Subaru was excellent to work with in our purchase
Crown Subaru was excellent to work with in our purchase of a 2026 Outback. We especially liked our sales lady, Kelly Carlson. She worked to get us the best price and was not pushy like so many salespeople are. Would highly recommend her if you need a car.
Crown Subaru was excellent to work with in our purchase
Crown Subaru was excellent to work with in our purchase of a 2026 Outback. We especially liked our sales lady, Kelly Carlson. She worked to get us the best price and was not pushy like so many salespeople are. Would highly recommend her if you need a car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience and for choosing Crown Subaru for your 2026 Outback purchase. We’re delighted to hear Kelly Carlson worked to secure the best price and provided a pressure-free experience. We truly appreciate your recommendation.
Danny McVey was so kind and helpful.
Danny McVey was so kind and helpful. He was very patient as I changed my mind midway with what I wanted. He explained all the functions of the new car in comparison to my older model. It was a pleasure buying from Danny!
Danny McVey was so kind and helpful.
Danny McVey was so kind and helpful. He was very patient as I changed my mind midway with what I wanted. He explained all the functions of the new car in comparison to my older model. It was a pleasure buying from Danny!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandee, Thank you for your feedback. We’re glad to hear Danny McVey was helpful and knowledgeable and made your car-buying experience seamless. We truly appreciate your trust.
Outstanding service for my Suburu Crosstrek.
Outstanding service for my Suburu Crosstrek. Also had a tire issue that they handled promptly
Outstanding service for my Suburu Crosstrek.
Outstanding service for my Suburu Crosstrek. Also had a tire issue that they handled promptly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerry, We're thrilled we could provide outstanding service for your Crosstrek and handle that tire issue promptly! Thanks for the fantastic feedback, and we can't wait to help you again!
I was greeted and checked in in a reasonable amount of
I was greeted and checked in in a reasonable amount of time on a very busy morning. Alyssa Lupo fully reviewed what would be done. The waiting area was comfortable and drinks and snacks were available. The checkout was easy. Alyssa Lupo went over what services were completed and what would be needed at my next service.
I was greeted and checked in in a reasonable amount of
I was greeted and checked in in a reasonable amount of time on a very busy morning. Alyssa Lupo fully reviewed what would be done. The waiting area was comfortable and drinks and snacks were available. The checkout was easy. Alyssa Lupo went over what services were completed and what would be needed at my next service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ruth, Alyssa Lupo is wonderful at fully reviewing what will be done and following up with what was completed and what's coming next. It's great that you were comfortable in our waiting area with drinks and snacks. Thanks for the positive feedback, we really appreciate it and can't wait to see you at your next service!
Crown Subaru has serviced my Outback since it was new and
Crown Subaru has serviced my Outback since it was new and always provided excellent, thorough service. Alexis Stafford was my service manager this time and offered quick professional service with a smile! I always appreciate having my vehicle washed when it is serviced.
Crown Subaru has serviced my Outback since it was new and
Crown Subaru has serviced my Outback since it was new and always provided excellent, thorough service. Alexis Stafford was my service manager this time and offered quick professional service with a smile! I always appreciate having my vehicle washed when it is serviced.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lucy, Thank you for the wonderful feedback and for being a loyal Crown Subaru customer. We’re delighted to hear Alexis Stafford provided professional service with a smile and that your Outback was well taken care of. We truly appreciate your trust and look forward to your next visit.
Mr. Matt White was very communicative and quickly
Mr. Matt White was very communicative and quickly answered my concerns, look no further for your future service advisor!
Mr. Matt White was very communicative and quickly
Mr. Matt White was very communicative and quickly answered my concerns, look no further for your future service advisor!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
T, We appreciate your review! It’s great to hear Matt White was communicative, responsive, and attentive throughout your visit.