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Crown Subaru

(1,905 reviews)
Visit Crown Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–5:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (423) 558-2231 (423) 558-2231
Used (423) 558-2021 (423) 558-2021
Service (423) 558-2093 (423) 558-2093

Inventory

See all 308 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2021.

Service center

Phone number (423) 558-2093

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Stephen (Buddy) Aymon headshot
Stephen (Buddy) Aymon
Used Car Porter
Shannon Brennan headshot
Shannon Brennan
Marketing Manager
Tanner Brewton headshot
Tanner Brewton
Subaru Certified Express Lube Technician
Jeb Brown headshot
Jeb Brown
Detailer
Tina Buell headshot
Tina Buell
Appointment Setter
Kelly Carlson headshot
Kelly Carlson
Sales Consultant
Jillian Cole headshot
Jillian Cole
Sales Consultant
Melissa Dalton headshot
Melissa Dalton
Sales Consultant
Blakely Davenport headshot
Blakely Davenport
Accounts Payable Clerk
Katrina Davis headshot
Katrina Davis
Auditor/Contracts
Michael Davis headshot
Michael Davis
Tech
Paul Davis headshot
Paul Davis
Subaru Certified Shop Technician
Elliott Dockery headshot
Elliott Dockery
Sales Consultant
Levi Dodd headshot
Levi Dodd
Subaru Certified Lube Technician
Brandon Dorsey headshot
Brandon Dorsey
Sales Consultant
Abbey Dotson headshot
Abbey Dotson
Subaru Certified Shop Technician
Christopher Dover headshot
Christopher Dover
Subaru Certified Used Car Salesperson
Susan Dover headshot
Susan Dover
Subaru Certified Controller
Alex Edmonds headshot
Alex Edmonds
Recon Shop Detailer
Castle Ford headshot
Castle Ford
Sales Consultant
Sara Ford headshot
Sara Ford
Love Encore Specialist
Hannah Gentry headshot
Hannah Gentry
Sales Consultant
Steven Gilreath headshot
Steven Gilreath
Subaru Certified Shop Technician, Foreman
Jacqueline Griffith headshot
Jacqueline Griffith
Sales Consultant
William Groves headshot
William Groves
Sales Associate
Andy Guillen headshot
Andy Guillen
Exteres rep
Desmond Hagan headshot
Desmond Hagan
Subaru Certified Service Director
Shane Harris headshot
Shane Harris
Subaru Certified Shop Technician
John Hawkins headshot
John Hawkins
Service Advisor
Luke Hefner headshot
Luke Hefner
Internet Sales Consultant
Frank Hitchings headshot
Frank Hitchings
Subaru Certified Express Service Advisor
Makayla Hullender headshot
Makayla Hullender
Subaru Certified Lube Technician
Andrew King headshot
Andrew King
Recon Shop Detailer
Bella Lilly headshot
Bella Lilly
STAR Certified Love Encore Delivery Specialist, Love Promise Program Coordinator
Jarod Madinger headshot
Jarod Madinger
Sales Associate
Shana Madsen headshot
Shana Madsen
Internet Sales Consultant
Tyler Maxwell headshot
Tyler Maxwell
Sales Associate
Marcy McCuiston headshot
Marcy McCuiston
Internet Sales Consultant
Anthony McGee headshot
Anthony McGee
Subaru Certified Lube Technician
Danny McVay headshot
Danny McVay
Subaru Certified Sales Associate
Kenneth Melton headshot
Kenneth Melton
Sales Consultant
Alexander Mendillo headshot
Alexander Mendillo
Sales Associate
Alexander Mendillo headshot
Alexander Mendillo
Sales Associate
Dana Monahan headshot
Dana Monahan
Express Tire Tech
Benny Montalvo headshot
Benny Montalvo
Recon Shop Manager
Laura Montalvo headshot
Laura Montalvo
Subaru Certified Warranty Administrator, Subaru Certified Assistant Service Manager
Richard Moulder headshot
Richard Moulder
Subaru Certified Shop Technician
Tyler Moulder headshot
Tyler Moulder
Service Porter
Bill Newberry headshot
Bill Newberry
Subaru Certified Sales Associate
Falicha Newton headshot
Falicha Newton
Service Advisor
Narrina Nye headshot
Narrina Nye
HR Payroll Coordinator
Jeffery Phillips headshot
Jeffery Phillips
Parts Driver
Missy Philpot headshot
Missy Philpot
Inventory Clerk
Dwayne Pruitt headshot
Dwayne Pruitt
Subaru Certified Used Car Salesperson
Habib Rehman headshot
Habib Rehman
Subaru Certified Financial Services Manager
Robert Reilly headshot
Robert Reilly
Subaru Certified Service Technician
James Riley headshot
James Riley
Subaru Certified Parts Manager
Daniel Rondeau headshot
Daniel Rondeau
Sales & Leasing Consultant
Deeanna Root headshot
Deeanna Root
Billing Clerk
Megan Scollin headshot
Megan Scollin
Subaru Certified Internet Sales Associate
Tiffany Shelton headshot
Tiffany Shelton
Sales Associate
Justin Standridge headshot
Justin Standridge
Subaru Certified Used Car Manager
Brandon Swope headshot
Brandon Swope
Subaru Certified Shop Technician
James Szlachetka headshot
James Szlachetka
Internet Sales Manager
Selah The Dog headshot
Selah The Dog
Subaru Certified Friendly
Brandee Toche headshot
Brandee Toche
Sales Associate
Erik Vanlandingham headshot
Erik Vanlandingham
Subaru Certified Shop Technician
Jonas Vanlandingham headshot
Jonas Vanlandingham
Subaru Certified Service Advisor
John Wade headshot
John Wade
Recon Shop Detailer
Brian Ware headshot
Brian Ware
Parts Counter
Amy Wensits headshot
Amy Wensits
Deal Clerk
Tye Whaley headshot
Tye Whaley
Car Washer
Matt White headshot
Matt White
Subaru Certified Service Advisor
Harril Whitlow headshot
Harril Whitlow
Service Advisor
Tyvonn Yarbrough headshot
Tyvonn Yarbrough
Subaru Certified Lube Technician

Reviews

(1,905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Subaru from DealerRater.

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Jacqueline was such a big help in the buying process of

Jacqueline was such a big help in the buying process of my new Subaru! For a first time Subaru buyer she made it super simple and fun!

Jacqueline was such a big help in the buying process of

Jacqueline was such a big help in the buying process of my new Subaru! For a first time Subaru buyer she made it super simple and fun!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tara, we appreciate you leaving Jacqueline this kind review! We are honored to have been of assistance to you with your special purchase, and we are thrilled Jacqueline provided you with a smooth and remarkable experience. Congratulations on your new Subaru! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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Crown Subaru on Lew Hwy is a welcoming environment.

Crown Subaru on Lew Hwy is a welcoming environment. Everyone is kind and helpful. Shana is friendly, efficient, and thorough. Habib made the financial part go smoothly and seamlessly. I highly recommend this location!

Crown Subaru on Lew Hwy is a welcoming environment.

Crown Subaru on Lew Hwy is a welcoming environment. Everyone is kind and helpful. Shana is friendly, efficient, and thorough. Habib made the financial part go smoothly and seamlessly. I highly recommend this location!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highly recommending Shana, Habib and our friendly staff! We are thankful for the feedback and want to remind you that if there is more we can assist you with, please let us know.

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Alyss Lupo was exceptional.

Alyss Lupo was exceptional. She diagnosed my problem and said to call the Subaru customer advocate to see if the would help. They did and she ordered the part before I could even get back to her. She is very pro active and customer oriented. She will be my go to in the future.

Alyss Lupo was exceptional.

Alyss Lupo was exceptional. She diagnosed my problem and said to call the Subaru customer advocate to see if the would help. They did and she ordered the part before I could even get back to her. She is very pro active and customer oriented. She will be my go to in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review, George! We are so glad that Alyssa got your automotive needs taken care of. She will be honored to know how confident you are in her efforts. Safe travels!

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I got into a car wreck in my 2010 outback on Wednesday.

I got into a car wreck in my 2010 outback on Wednesday. Jacqueline had me in my new to me 2023 outback touring XT on Friday. The process was smooth and painless. Jacqueline was up front with me the entire time (the car i wanted was heading to auction). She was incredibly respectful and understanding with my situation.

I got into a car wreck in my 2010 outback on Wednesday.

I got into a car wreck in my 2010 outback on Wednesday. Jacqueline had me in my new to me 2023 outback touring XT on Friday. The process was smooth and painless. Jacqueline was up front with me the entire time (the car i wanted was heading to auction). She was incredibly respectful and understanding with my situation.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ryan, thank you for taking the time to leave us this positive review! Your safety and satisfaction are our top priorities, and we are glad that Jacqueline provided you with top-notch service. It is our pleasure to assist you in anyway possible. Congratulations on your new Outback Touring XT! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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Smooth and straight forward process.

Smooth and straight forward process. Allowed us to take our time and knew most of the questions we asked.

Smooth and straight forward process.

Smooth and straight forward process. Allowed us to take our time and knew most of the questions we asked.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership and for your positive review! We are pleased to hear our team took great care of you and ensured your visit was as seamless as possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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Very professional and no pressure applied.

Very professional and no pressure applied. Salesperson did not trot back and forth to the sales manager. This is my first Subaru and I love driving it.

Very professional and no pressure applied.

Very professional and no pressure applied. Salesperson did not trot back and forth to the sales manager. This is my first Subaru and I love driving it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review and we are so glad that our team provided you with a smooth, pressure-free experience. Your satisfaction means so much to us. We warmly congratulate you on your first Subaru- on behalf of the entire team!

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Upon our arrival to the dealership Jacqueline was

Upon our arrival to the dealership Jacqueline was amazing and upfront about everything. Jacqueline Knowledge on the vehicle and all the buttons was on point as well . From start to finish the entire experience was a pleasure we are now proud Subaru owners

Upon our arrival to the dealership Jacqueline was

Upon our arrival to the dealership Jacqueline was amazing and upfront about everything. Jacqueline Knowledge on the vehicle and all the buttons was on point as well . From start to finish the entire experience was a pleasure we are now proud Subaru owners

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your excellent review! We are so glad that Jacqueline took exceptional care of you during your recent visit. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new Subaru!

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Shana and Cindy at Crown Subaru were super friendly,

Shana and Cindy at Crown Subaru were super friendly, knowledgeable, and eager to assist. They made the process of buying my dream car painless and quick, will definitely return to this dealership next time I'm ready to "trade up!"

Shana and Cindy at Crown Subaru were super friendly,

Shana and Cindy at Crown Subaru were super friendly, knowledgeable, and eager to assist. They made the process of buying my dream car painless and quick, will definitely return to this dealership next time I'm ready to "trade up!"

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Adam, thank you for your positive review! We are glad that Shana and Cindy provided you with a smooth, top-notch experience. Our guest's satisfaction is our top priority. Congratulations on your new vehicle!

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Kenny is the man!

Kenny is the man! He made the entire process extremely pleasant. Give that man a raise!

Kenny is the man!

Kenny is the man! He made the entire process extremely pleasant. Give that man a raise!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kenny will surely be appreciative that you speak so highly of them, thank you for the feedback! Should you need their further help or that of our service department, please don't be afraid to reach out to us.

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Very smooth and efficient.

Very smooth and efficient. She lived up to her words and beyond. Exceedingly courteous as well

Very smooth and efficient.

Very smooth and efficient. She lived up to her words and beyond. Exceedingly courteous as well

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Eileen, thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. Safe travels!

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