Crown Subaru

Alyssa Lupo was my service representative and she was amazing start to finish. I had an issue that she handled for me. The service was completely in a reasonable time. And everything taken care with ease

We found a vehicle we were interested in online. Kenny reached out in the morning, we were at the dealership about 30 minutes later, and we were in our new car in about 2 hours. I told Kenny from the beginning that we were looking to get a certain amount for our trade, and Kenny was able to get the deal I was looking for without any haggling or negotiating. I told Kenny several times that this was the smoothest car buying experience I have ever had. We will definitely be recommending Crown Subaru and Kenny to anyone looking for a new vehicle!

Mathew White was my contact in the service dept. He was accurate & attentive during the entire time keeping me informed throughout. A clean & friendly service dept.

I couldn’t ask for a better sales rep. She was very good about communicating every step of the process.

I had a scheduled appointment for maintenance. Worked with Matthew White service rep. We reviewed The work to be done. I also mentioned an issue a recent issue with eyesight not working. Matthew listened and took notes. We reviewed the work to be done. He promised to keep me updated with text and video. We also visually reviewed my car and he pointed out several areas that needed bodywork. He was polite, per courteous, knowledgeable, professional. I always have a great experience when I go to Crown Subaru, whether it’s purchasing a new vehicle or having maintenance work Done. Thanks, Matthew White for giving me a great experience!

The customer service employee, Lucas Weir, was great! He was friendly and very professional. He gave me a detailed explanation of what maintenance services my car would be receiving, kept me updated frequently on the progress, and made sure that I approved any additional services before proceeding. At check-out he explained what was done and what maintenance may be needed in the near future. The waiting room was also very comfortable and appreciated that coffe was provided!

Alexis stafford was very helpful to me in getting my car taken care of She helped me me with all of my questions and so concern for my problems I would reccomend her for anyone needing their car serviced Joesph west

The dealership staff were very polite and truly interested and responsive to my concerns. The waiting area was inviting and comfortable. Matthew White immediately followed up with me to ensure I was satisfied and that my concerns were resolved.

Alexis Stafford greeted me upin arriving at the dealership. She reviewed the planned service on my vehicle and it was quickly taken back for completion. The service was performed and she informed me of same along with video. No issues encountered.

Good experience at crown Subaru this past weekend … appointment for Monday; left car over the weekend and service Melissa Dalton stayed in touch till i left with my car … communication is most important to me and she way very good . All of the service refs at crown are very good.