Reviews
Auto Savvy sold me a vehicle that was represented as
Auto Savvy sold me a vehicle that was represented as repaired and covered under warranty. On the very first day, I notified the dealership that the driver’s seat was severely misaligned, creating an unsafe driving condition. Despite repeated notifications over the past three weeks, this defect has not been corrected, leaving me unable to sit straight in the seat and resulting in back pain. This defect renders the vehicle unsafe for highway use and constitutes a breach of the warranty that Auto Savvy advertised and sold with the vehicle. Additionally, it was apparent that no basic fluid inspection was conducted prior to delivery, forcing me to address those deficiencies myself after a four-hour drive home. Auto Savvy’s failure to honor its obligations not only violates consumer trust but may also give rise to claims under applicable consumer protection laws. I strongly caution others to reconsider before doing business with this dealership.
Auto Savvy sold me a vehicle that was represented as
Auto Savvy sold me a vehicle that was represented as repaired and covered under warranty. On the very first day, I notified the dealership that the driver’s seat was severely misaligned, creating an unsafe driving condition. Despite repeated notifications over the past three weeks, this defect has not been corrected, leaving me unable to sit straight in the seat and resulting in back pain. This defect renders the vehicle unsafe for highway use and constitutes a breach of the warranty that Auto Savvy advertised and sold with the vehicle. Additionally, it was apparent that no basic fluid inspection was conducted prior to delivery, forcing me to address those deficiencies myself after a four-hour drive home. Auto Savvy’s failure to honor its obligations not only violates consumer trust but may also give rise to claims under applicable consumer protection laws. I strongly caution others to reconsider before doing business with this dealership.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Solid experience buying my WRX here.
Solid experience buying my WRX here. Got a great deal with no xxxxxxxx, and Steven, Miguel, and Will all went out of their way to make things as smooth and painless as possible, even with Beryl knocking on their door. Would highly recommend them to any of my friends or family and would definitely buy from them again.
Solid experience buying my WRX here.
Solid experience buying my WRX here. Got a great deal with no xxxxxxxx, and Steven, Miguel, and Will all went out of their way to make things as smooth and painless as possible, even with Beryl knocking on their door. Would highly recommend them to any of my friends or family and would definitely buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tim, thanks for this review! We're glad our team could help you out!
Excellent Service.
Excellent Service. Waiting on a High Country to work with Michael again! Great Job!!! Sales through Credit was fantastic!!!
Excellent Service.
Excellent Service. Waiting on a High Country to work with Michael again! Great Job!!! Sales through Credit was fantastic!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's pleasing to hear about your experience working with our team, particularly in sales through credit. AutoSavvy Houston Northwest appreciates your feedback and looks forward to providing you services in the future too.
Jeff made every effort to work with us to find the right
Jeff made every effort to work with us to find the right car for the right price ❤️🤘
Jeff made every effort to work with us to find the right
Jeff made every effort to work with us to find the right car for the right price ❤️🤘
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your review. It's great to know our team at AutoSavvy Houston Northwest could help you find the right priced car for you. Thank you for sharing this positivity with us.
Everyone was super helpful and I was in and out fast.
Everyone was super helpful and I was in and out fast. They answered all of questions and at the end I felt confident and super happy with my purchase. I totally recommend this place if you are looking for a good vehicle and a friendly, calm buying experience.
Everyone was super helpful and I was in and out fast.
Everyone was super helpful and I was in and out fast. They answered all of questions and at the end I felt confident and super happy with my purchase. I totally recommend this place if you are looking for a good vehicle and a friendly, calm buying experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear about your positive experience at AutoSavvy Houston Northwest. We strive for efficient, knowledgeable service in every customer interaction. Thank you for recommending us and we greatly value your business.
Jeff Bashor took care of us in a very thorough manner
Jeff Bashor took care of us in a very thorough manner that made us feel welcome.
Jeff Bashor took care of us in a very thorough manner
Jeff Bashor took care of us in a very thorough manner that made us feel welcome.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to hear our team created a welcoming atmosphere at AutoSavvy Houston Northwest. Thank you for acknowledging their thoroughness and dedication. We appreciate your positive feedback.
I would definitely recommend this place and return if o
I would definitely recommend this place and return if o ever need to buy another vehicle
I would definitely recommend this place and return if o
I would definitely recommend this place and return if o ever need to buy another vehicle
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your recommendation and are glad that you found AutoSavvy Houston Northwest helpful. Your feedback plays a significant role in our progress, thank you.
love these guys , got me in and out in under 2hrs.
love these guys , got me in and out in under 2hrs. great car at a GREAT payment. thanks AutoSavvy
love these guys , got me in and out in under 2hrs.
love these guys , got me in and out in under 2hrs. great car at a GREAT payment. thanks AutoSavvy
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your review. AutoSavvy Houston Northwest strives for efficient service and affordable payments. Your satisfaction is our priority.
Great service
Had a great experience buying my car here . Everyone is very friendly. And the managers William made the car buying process simple and easy! Also Juan and manny were great very patient and answering all our questions. Thank you!!!!
Great service
Had a great experience buying my car here . Everyone is very friendly. And the managers William made the car buying process simple and easy! Also Juan and manny were great very patient and answering all our questions. Thank you!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brenda, thank you for the 5-star review!
Easy process
Great experience at the dealership with Edward R . And the managers William H and Sean summers really made the car buying process simple and easy! Thank you
Easy process
Great experience at the dealership with Edward R . And the managers William H and Sean summers really made the car buying process simple and easy! Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kertus, thank you for this review!