Reviews
Shy was very helpful.
Shy was very helpful. My overall experience was great. Love my new pickup. Would recommend Shy to help you with your new purchase
Shy was very helpful.
Shy was very helpful. My overall experience was great. Love my new pickup. Would recommend Shy to help you with your new purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recommendation and are glad to hear you’re happy with your new pickup. Our team at Schomp Ford values your support. Thank you for choosing us.
Wonderful experience.
Wonderful experience. Kevin Parica was really great to work with, he answered all our questions, was very knowledgeable and accommodating, and was just a fun guy to chat with (which is important when you’re spending a few hours of your day buying a car).
Wonderful experience.
Wonderful experience. Kevin Parica was really great to work with, he answered all our questions, was very knowledgeable and accommodating, and was just a fun guy to chat with (which is important when you’re spending a few hours of your day buying a car).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words about your experience with our team at Schomp Ford. It's important to us that our customers feel comfortable and informed throughout their visit. Thank you for choosing Schomp Ford.
Great experience, she was prompt, attentive and did
Great experience, she was prompt, attentive and did everything quickly. When it is time for another vehicle I will search her out.
Great experience, she was prompt, attentive and did
Great experience, she was prompt, attentive and did everything quickly. When it is time for another vehicle I will search her out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team's service at Schomp Ford. Thank you for choosing us, and we look forward to assisting you with your next vehicle.
Great Dealership… No hidden fees or add ons… Probably one
Great Dealership… No hidden fees or add ons… Probably one of the best car buying experiences I’ve ever had. I found Deidre my salesperson through her Google reviews and was glad I did! She was awesome… Extremely knowledgeable and efficient… Highly recommend her. Tyler the General Sales Manager even dropped by to Thank me for the business… Overall great experience!
Great Dealership… No hidden fees or add ons… Probably one
Great Dealership… No hidden fees or add ons… Probably one of the best car buying experiences I’ve ever had. I found Deidre my salesperson through her Google reviews and was glad I did! She was awesome… Extremely knowledgeable and efficient… Highly recommend her. Tyler the General Sales Manager even dropped by to Thank me for the business… Overall great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our team at Schomp Ford for a straightforward and positive car buying experience. We appreciate your recommendation and your business.
Great experience with Bryan.
Great experience with Bryan. He was very laid back and didn’t try any coercive sales tactics. Smooth process considering I came in late on a Saturday. He was very communicative and transparent about the whole process. The only issue I really had was the “one hour” part of their sales motto. Don’t come in expecting to leave in just an hour! It left me wondering if I should have tried negotiating on the “one price” part of the motto, but all in all I felt like I was able to get a decent deal on a truck I really wanted.
Great experience with Bryan.
Great experience with Bryan. He was very laid back and didn’t try any coercive sales tactics. Smooth process considering I came in late on a Saturday. He was very communicative and transparent about the whole process. The only issue I really had was the “one hour” part of their sales motto. Don’t come in expecting to leave in just an hour! It left me wondering if I should have tried negotiating on the “one price” part of the motto, but all in all I felt like I was able to get a decent deal on a truck I really wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Schomp Ford. We appreciate your feedback about the process and communication. If you have any questions about our pricing or sales approach, feel free to reach out to us.
This was one of the best transaction for a new car that I
This was one of the best transaction for a new car that I have ever experienced. I had first contacted Tao he was good but made me question my experience for several reasons. So on the day I had scheduled he had partnered me with Andrew and AJ they were great. My other concerns where the fact that mea and my wife where about $10k upside down in our vehicles (2) that we where trading in. We for sure that we were going to have a high payment and then by the time they add dealer fees and warranty’s such as GAP etc. also there are no dealer handling fee. We also didn’t feel any pressure just such a relaxed feeling. we where SHOCKED. We got a top of the line Ford Explorer, with a premium package that includes oil changes, tires etc and GAP insurance. They superseded the monthly payment by $100. AJ was great to deal with very nice and educated. I am so glad Tao was sick. Thank you AJ and Andrew!!! You made a customer for life.
This was one of the best transaction for a new car that I
This was one of the best transaction for a new car that I have ever experienced. I had first contacted Tao he was good but made me question my experience for several reasons. So on the day I had scheduled he had partnered me with Andrew and AJ they were great. My other concerns where the fact that mea and my wife where about $10k upside down in our vehicles (2) that we where trading in. We for sure that we were going to have a high payment and then by the time they add dealer fees and warranty’s such as GAP etc. also there are no dealer handling fee. We also didn’t feel any pressure just such a relaxed feeling. we where SHOCKED. We got a top of the line Ford Explorer, with a premium package that includes oil changes, tires etc and GAP insurance. They superseded the monthly payment by $100. AJ was great to deal with very nice and educated. I am so glad Tao was sick. Thank you AJ and Andrew!!! You made a customer for life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Teo is an absolute rockstar, he helped guide me through
Teo is an absolute rockstar, he helped guide me through the buying process with a smile and thoughtfulness despite how busy it was. Would recommend working with Teo to anyone and everyone. It will make a very stressful process seem like a breeze.
Teo is an absolute rockstar, he helped guide me through
Teo is an absolute rockstar, he helped guide me through the buying process with a smile and thoughtfulness despite how busy it was. Would recommend working with Teo to anyone and everyone. It will make a very stressful process seem like a breeze.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew and his coworker Teo made the buying experience
Andrew and his coworker Teo made the buying experience smooth and efficient. Really appreciated working with these two.
Andrew and his coworker Teo made the buying experience
Andrew and his coworker Teo made the buying experience smooth and efficient. Really appreciated working with these two.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The one price policy is great.
The one price policy is great. I prefer their no fees and no haggling policy. The attendants Shy and Tyler were great. Very supportive, responsive, communicative. This dealer has a policy that once you agree to move forward, they pride themselves to deliver on their one hour promise and get you out the door in 60min. Unfortunately, my wife and I did not really get that experience.
The one price policy is great.
The one price policy is great. I prefer their no fees and no haggling policy. The attendants Shy and Tyler were great. Very supportive, responsive, communicative. This dealer has a policy that once you agree to move forward, they pride themselves to deliver on their one hour promise and get you out the door in 60min. Unfortunately, my wife and I did not really get that experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We're glad to hear that our one-price policy and no-fees approach resonated with you. We appreciate your insights, and assure you that we'll look into the issues you've described.
Don’t waste your time coming to this dealership shop,
Don’t waste your time coming to this dealership shop, they will waste 2 months or more of your time while your vehicle sits in the lot untouched. I took my vehicle in February and they said they only ran diagnostics on the 1st and 15th of the month which I’ve never heard of and so I had to wait until the 1st. The 1st came around and they didn’t call me. I tried calling and The service adviser would ignore my calls and just txt me one word answers. I had to go in person to get answers and my vehicle was in the same spot the tow truck dropped it off at. They said they were waiting on parts and weeks passed again and no communication from them at all. Finally they said they had parts and would start on repairs at the end of the week. I gave them another chance and again nothing was done my vehicle was still in the same parking space. At this point March had gone by and it was now April. I got tired of waiting and I had my truck towed to another dealership that took my truck in and got it up and running within 4 days. Absolutely don’t even think about going here the customer service is horrible and they don’t really seem to care to get your vehicle back to you at all. If I could give zero stars rating I would. Please don’t waste your time, they will only give you the run around and never actually get anything done.
Don’t waste your time coming to this dealership shop,
Don’t waste your time coming to this dealership shop, they will waste 2 months or more of your time while your vehicle sits in the lot untouched. I took my vehicle in February and they said they only ran diagnostics on the 1st and 15th of the month which I’ve never heard of and so I had to wait until the 1st. The 1st came around and they didn’t call me. I tried calling and The service adviser would ignore my calls and just txt me one word answers. I had to go in person to get answers and my vehicle was in the same spot the tow truck dropped it off at. They said they were waiting on parts and weeks passed again and no communication from them at all. Finally they said they had parts and would start on repairs at the end of the week. I gave them another chance and again nothing was done my vehicle was still in the same parking space. At this point March had gone by and it was now April. I got tired of waiting and I had my truck towed to another dealership that took my truck in and got it up and running within 4 days. Absolutely don’t even think about going here the customer service is horrible and they don’t really seem to care to get your vehicle back to you at all. If I could give zero stars rating I would. Please don’t waste your time, they will only give you the run around and never actually get anything done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jaime, Customer satisfaction is important to us. When you have an opportunity, I would like the chance to discuss the level of communication and customer care you received from our Service Team regarding your vehicle, as well as the wait you experienced. Could you please email your preferred contact information to me? Sincerely, John Mathieson, General Manager john.mathieson@schomp.com
