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Henson Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Henson Chevrolet GMC from DealerRater.

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Service

I am very satisfied with the customer service that I received. The salesman that sold me my car even came and talked to me and had a bracket for my front license plate put on my car while it was being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service, pleasant experience

I found a 2015 Ruby Red 4x4 Limited Expedition online in the extended inventory of my local dealer but they were unwilling to acquire it for me. I traced it to Henson and called to schedule a test drive only to find out it hadn't arrived yet. They promised to call when it came in. I checked I a week later and they still had the note to call me when it arrived. I got the call a few days later first thing in the morning and drove up that afternoon. The process was easy and straight forward and I drove home my new SUV just a few hours later. The staff was friendly and helpful. This is the second loaded Expedition I purchased from Henson and I am sure it won't be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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customer service

Jodi was a super sales person by helping me arrange the first service to my truck. Purchasing a vehicle from out of town makes servicing them a challenge, but Jodi goes the extra mile to take care of her customers full-circle. Because of her outstanding service I always recommend to all my friends to go to Henson. The serive depart did a great job and I appreciate having the check list of what was inspected during my service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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exceptional

Stephen jhonson was awesom!! Give him a raise. .and Daniel in your finance is the best got what we ask for give him a raise to and that is the reason i will buy my next vehicle from them..thay or wonderful. .thanks so much the albertson family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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