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Matthews Hyundai of Greece

(1,931 reviews)
Visit Matthews Hyundai of Greece
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 2:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2017 consumer dealer award

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New (585) 565-4257 (585) 565-4257
Used (585) 286-3674 (585) 286-3674
Service (585) 286-3633 (585) 286-3633

Inventory

See all 271 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2021.
Here at Matthews Hyundai of Greece, it is our mission to be the automotive home of drivers in the West Rochester, NY area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Hyundai models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory.
More. Every Day. Every Way.

Service center

Phone number (585) 286-3633

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,931 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Hyundai of Greece from DealerRater.

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Awesome to deal with.

Awesome to deal with. The purchase is the easiest transaction that I ever had while buying an Auto. Thank you to Mark, my salesman.

Awesome to deal with.

Awesome to deal with. The purchase is the easiest transaction that I ever had while buying an Auto. Thank you to Mark, my salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

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I had very nice non pressure buying experience.

I had very nice non pressure buying experience. Justin is very knowledgeable about the Hyundai product.That was very helpful to me. To wrap up the team members all did a amazing job for me!

I had very nice non pressure buying experience.

I had very nice non pressure buying experience. Justin is very knowledgeable about the Hyundai product.That was very helpful to me. To wrap up the team members all did a amazing job for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for choosing Matthews Hyundai of Greece for your new vehicle! We're delighted to hear about your positive experience with Justin. We appreciate your kind words and look forward to serving you again in the future.

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Great experience with Justin Kazlauckas - personal,

Great experience with Justin Kazlauckas - personal, professional, good communication and straightforward. The dealership at large has issues (most do) - No call back received when trying to reserve the new Palisade Hybrid. Went previously to test drive the Santa Fe Hybrid at 2pm on a Thursday and salesperson said "it's late to start a test drive" - they close at 7pm.

Great experience with Justin Kazlauckas - personal,

Great experience with Justin Kazlauckas - personal, professional, good communication and straightforward. The dealership at large has issues (most do) - No call back received when trying to reserve the new Palisade Hybrid. Went previously to test drive the Santa Fe Hybrid at 2pm on a Thursday and salesperson said "it's late to start a test drive" - they close at 7pm.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

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Zero stress from the experience.

Zero stress from the experience. Im very happy with the car and enjoying the smooth ride. Thanks Erica!

Zero stress from the experience.

Zero stress from the experience. Im very happy with the car and enjoying the smooth ride. Thanks Erica!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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Terry was amazing.

Terry was amazing. He helped us secure a 2026 palisade hybrid calligraphy trim with a $500 fiest rightd and kept us updated on the delivery status with the shipment from South Korea. We were waiting on the black on black but one day, Terry sent a video to us that a dark blue one came in. We hopped right on it. Terry made the process extremely smooth and had such a positive vibe. He also showed us all the bells and whistles. Great service from the finance team as well. I think his name was Ray. Great team in greece!

Terry was amazing.

Terry was amazing. He helped us secure a 2026 palisade hybrid calligraphy trim with a $500 fiest rightd and kept us updated on the delivery status with the shipment from South Korea. We were waiting on the black on black but one day, Terry sent a video to us that a dark blue one came in. We hopped right on it. Terry made the process extremely smooth and had such a positive vibe. He also showed us all the bells and whistles. Great service from the finance team as well. I think his name was Ray. Great team in greece!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Erika- We're happy you found our staff to be so supportive during your experience here at Matthews Hyundai of Greece. Thank you again for choosing Matthews Hyundai of Greece and we hope to see you again.

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New sales and managers are terrible i went there three

New sales and managers are terrible i went there three times and Joe and Erica didn't help i bought 4 hyundais there from fulfills i now bought a gm car

New sales and managers are terrible i went there three

New sales and managers are terrible i went there three times and Joe and Erica didn't help i bought 4 hyundais there from fulfills i now bought a gm car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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Everyone including sales, service and finance.

Everyone including sales, service and finance. A pleasure coming to the dealership for continued service.

Everyone including sales, service and finance.

Everyone including sales, service and finance. A pleasure coming to the dealership for continued service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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Service was great.

Service was great. They communicated well. Thank you to Jared and the team at Matthews

Service was great.

Service was great. They communicated well. Thank you to Jared and the team at Matthews

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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The people are great and service is also great.

The people are great and service is also great. I have been returning to this dealer for quite some time.

The people are great and service is also great.

The people are great and service is also great. I have been returning to this dealer for quite some time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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John DeSalvo was very helpful getting my new Hyundai

John DeSalvo was very helpful getting my new Hyundai Elantra color and price I want. I’m very happy with my beautiful car. I will always go to John in the future for any help. Great guy.

John DeSalvo was very helpful getting my new Hyundai

John DeSalvo was very helpful getting my new Hyundai Elantra color and price I want. I’m very happy with my beautiful car. I will always go to John in the future for any help. Great guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi -Thank you for sharing your great experience at Matthews Hyundai of Greece. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

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