Reviews
New Car
I thought the salesman told me I will get a remote starter and then they charge me for it , everything else was pretty good. Thank you Ann
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Dealership!
George is an exceptional salesman that will work with you and the manager to get you the right car for your budget! Don't hesitate to call George at Fucillo Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service from check in to check out.
I was greeted by the service team and signed in quickly. They came to the waiting area to bring me up to date. I was treated very well. It was a very positive experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joanne, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Completely satisfied
Excellent experience at this dealership. Our household has purchased 6 Hyundai cars from this dealership , 2 Kia vehicles, and 1 Nissan. We continously satisfied with the sales and the service and will come back to them again..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AWESOME EXPIERENCE, Great People To Deal With
Really, I could be here all day explaining this question to anybody already.... All in all, Its quite different then the normal dealerships, They actually care!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
LOVE Fuccillos
went in on a Sunday......2 hours later I had leased a new car - at the price I wanted.....so easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debra - Your kind words mean a lot to us. At Fuccillo Hyundai of Syracuse, we try our best to make the car buying experience as easy and hassle-free as possible. We look forward to assisting you with your future sales and service needs. Enjoy your new car! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Great service friendly people that you can trust
Daryl was a wonderful salesman. This is our third car from him...looking forward to the fourth:)he made everything goes so smooth and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, thank you for taking the time to write this review. Daryl's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Excellent as usual
Done correctly and On time. The price was right. I have not yet understood why the review has to be twenty wordsf
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Willard - Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Great Service
The service on my 2 recalls was very quick. My car was ready to be picked up a few short hours after dropping it off.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Crystal - Thank you for sharing this great feedback with us. Reviews like yours help us to make sure that we are continuing to provide our customers the quick and comfortable service experience that our dealership is known for. Take care! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Very positive experience, friendly and helpful
Sales person tried to get me in vehicle and payments I could afford. The buying process went smoothly, now I'm the owner of a new vehicle.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joyce - Thank you and congratulations on your new vehicle! The goal of the Fuccillo Hyundai of Syracuse team is to ensure a smooth purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533