Matthews Nissan of Clay

IVY COLON absolutely the best...ready with facts and knowledge makes it a pleasure to work with

Estoy muy feliz una ves más por la oportunidad de tener mi nuevo carro gracias a la ayuda de mi vendedora estrella ivis que hace que este proceso sea muy fácil que esta hay para explicarte cada paso y recomendando siempre lo mejor estoy super feliz siempre Nissan 🥰muchas gracias ivis

Ivy Colon is a phenomenal saleswoman with a passion for customer experience. She is intelligent, kind, and empathetic. She will not rush you, pressure, or push you! I started speaking with her months before my lease was up and she guided me through the process. I was able to stay within budget, although prices have gone up and get the most bang for my buck. All the features. Thank you!!

I was told repair under warranty arrived and then informed it was not, unfortunately this is programming issue and can only be done by Nissan. Service manager was inconsiderate. This was not the first time I have had a bad experience there and only bring my vehicle there if my local shop cannot do the repair, as they manage to mess something up each time. Tried to call store manager without success, emailed him with no response. Do not do business here!!!

Zak was SO helpful and went above and beyond. He answered all my questions with patience, was very personable, and I’d recommend anyone go to him to buy a car :)

Poor service. Rude and unprofessional in every department. There are a couple exceptions who I'm sure will eventually get hired at a better place. Overall, this dealership has been on the decline since it was bought from the Fucillo family of dealerships. It will most likely close or be under new ownership before the end of the year.

I went to have an oil change on my 22 Nissan Pathfinder with 13,500 miles. I hadn’t rotated the tires so I asked them to do it. When I dropped off the vehicle I had zero issues. When I picked it up I noticed there was some brake noise and vibration. I thought maybe just some dirt or dust on the rooters and it would go away. It didn’t! When I called them they said bring the car back which I did and they told me there was nothing wrong with the brakes and there was rust on my rotors. They wouldn’t do anything and now at 14k miles my once perfect Pathfinder has horrible noise and vibration when braking.

great customer service and gave me a great deal for my first car! highly recommend this store!

Don't believe them, Irresponsible, they promised to keap a car for me, for second day, I made appointment, they called few hours before and told me that car is sold, they could did it few hours earlier. I wanted to make gift for my wife. VERY Disappointed, terrible comunication with custumers

Will my salesman was extremely knowledgeable, courteous and friendly. I was not an easy sale but he never got frustrated or irritated with me always answered my texts or phone calls right away and he and the manager were willing to work with me on my trade in.