Reviews
Wonderful saleswoman.
Wonderful saleswoman. Easy to work with. Fast and efficient. She gave us all the info we needed to make a decision.
Wonderful saleswoman.
Wonderful saleswoman. Easy to work with. Fast and efficient. She gave us all the info we needed to make a decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales person Steve was excellent; no pressure and
Sales person Steve was excellent; no pressure and answered all questions . Everything on time and efficient
Sales person Steve was excellent; no pressure and
Sales person Steve was excellent; no pressure and answered all questions . Everything on time and efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve Plona was the BEST car sales person I've had in my
Steve Plona was the BEST car sales person I've had in my 63 years. Some examples of his excellence started when he provided me with thorough test drive experience of two different XC60 cars. Next he delivered my new car to me in Maine since it did not come in prior to my departure for the summer. Finally he responded on numerous occasions to questions on the operation of my new car. He was truly an outstanding sales person.
Steve Plona was the BEST car sales person I've had in my
Steve Plona was the BEST car sales person I've had in my 63 years. Some examples of his excellence started when he provided me with thorough test drive experience of two different XC60 cars. Next he delivered my new car to me in Maine since it did not come in prior to my departure for the summer. Finally he responded on numerous occasions to questions on the operation of my new car. He was truly an outstanding sales person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience I’ve ever had.
Best car buying experience I’ve ever had. I would buy anything car from them.
Best car buying experience I’ve ever had.
Best car buying experience I’ve ever had. I would buy anything car from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had the absolute pleasure of working with
I recently had the absolute pleasure of working with Anthony and the team at secor volvo. I can confidently say this was the best car-buying experience I’ve ever had. From the moment I stepped onto the lot, he treated me with genuine respect, transparency, and professionalism, not just as a customer, but as a person. He went above and beyond for me, explaining every detail so clearly, so patient with me and the thousands of questions I had and even following up afterwards to make sure I was satisfied. That kind of dedication is rare and deserves recognition. If anyone from Volvo is reading this Anthony is the kind of employee who makes your brand stand out . His professionalism, integrity, and “customer-first” mindset are exactly what every dealership should strive for. He absolutely deserves recognition, and if it were up to me a raise or promotion. I’ll be sending everyone I know to him. Thank you, Anthony for making this process stress-free and actually enjoyable. I’m thrilled with my Volvo and even more grateful for the experience you provided! You have a lifetime customer
I recently had the absolute pleasure of working with
I recently had the absolute pleasure of working with Anthony and the team at secor volvo. I can confidently say this was the best car-buying experience I’ve ever had. From the moment I stepped onto the lot, he treated me with genuine respect, transparency, and professionalism, not just as a customer, but as a person. He went above and beyond for me, explaining every detail so clearly, so patient with me and the thousands of questions I had and even following up afterwards to make sure I was satisfied. That kind of dedication is rare and deserves recognition. If anyone from Volvo is reading this Anthony is the kind of employee who makes your brand stand out . His professionalism, integrity, and “customer-first” mindset are exactly what every dealership should strive for. He absolutely deserves recognition, and if it were up to me a raise or promotion. I’ll be sending everyone I know to him. Thank you, Anthony for making this process stress-free and actually enjoyable. I’m thrilled with my Volvo and even more grateful for the experience you provided! You have a lifetime customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Feeney was great!
Tom Feeney was great!!! Very thorough though the sales process and was very patient while I tried to “link up” my car! Love Secor Volvo NewLondon!!!
Tom Feeney was great!
Tom Feeney was great!!! Very thorough though the sales process and was very patient while I tried to “link up” my car! Love Secor Volvo NewLondon!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently had the pleasure of purchasing a Volvo with
I recently had the pleasure of purchasing a Volvo with the assistance of Tom Feeney, and I couldn't be more satisfied with the experience. From our initial interaction, Tom demonstrated a deep knowledge of Volvo vehicles and a genuine commitment to understanding my needs. He patiently answered all my questions, and guided me along without ever being too pushy. What truly sets Tom apart is his dedication to customer satisfaction. He went above and beyond to make the purchasing process seamless and stress-free, handling all the details with professionalism and care. Even after the sale, Tom followed up to ensure I was completely satisfied with my new vehicle. If you're in the market for a Volvo and value exceptional service, I highly recommend reaching out to Tom Feeney. His expertise and customer-first approach make him a pleasure to work with.
I recently had the pleasure of purchasing a Volvo with
I recently had the pleasure of purchasing a Volvo with the assistance of Tom Feeney, and I couldn't be more satisfied with the experience. From our initial interaction, Tom demonstrated a deep knowledge of Volvo vehicles and a genuine commitment to understanding my needs. He patiently answered all my questions, and guided me along without ever being too pushy. What truly sets Tom apart is his dedication to customer satisfaction. He went above and beyond to make the purchasing process seamless and stress-free, handling all the details with professionalism and care. Even after the sale, Tom followed up to ensure I was completely satisfied with my new vehicle. If you're in the market for a Volvo and value exceptional service, I highly recommend reaching out to Tom Feeney. His expertise and customer-first approach make him a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a most pleasant experience with Secor Collision
I had a most pleasant experience with Secor Collision department after a rather unfortunate encounter in my new car in my garage. Secor made me feel confident that the car would be returned to its original condition, and I am exceedingly pleased. Everyone I encountered was helpful and responsive. Thank you.
I had a most pleasant experience with Secor Collision
I had a most pleasant experience with Secor Collision department after a rather unfortunate encounter in my new car in my garage. Secor made me feel confident that the car would be returned to its original condition, and I am exceedingly pleased. Everyone I encountered was helpful and responsive. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Secor of New London was very professional and efficient
Secor of New London was very professional and efficient in my last appointment with them. I have a shimmying in my car at high speeds and they replaced the wheel that was causing it. A great place for service.
Secor of New London was very professional and efficient
Secor of New London was very professional and efficient in my last appointment with them. I have a shimmying in my car at high speeds and they replaced the wheel that was causing it. A great place for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My first purchase of an automobile of this caliber; the
My first purchase of an automobile of this caliber; the 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my initial contact with the dealership, walking me through the ordering procedure that insured that the automobile that would be delivered would be exactly the fabulous vehicle that I truly wanted. The sales representatives at Lotus of New London connected me with the utmost professional automobile sales and service personnel at SECOR Volvo who worked collaboratively with my sales personnel at Lotus of New London to build a strong and sustainable business relationship that continues to deliver complete customer satisfaction; that includes continuity of care and quality service moving forward. My overall customer experience at SECOR Automobiles is stellar.
My first purchase of an automobile of this caliber; the
My first purchase of an automobile of this caliber; the 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my initial contact with the dealership, walking me through the ordering procedure that insured that the automobile that would be delivered would be exactly the fabulous vehicle that I truly wanted. The sales representatives at Lotus of New London connected me with the utmost professional automobile sales and service personnel at SECOR Volvo who worked collaboratively with my sales personnel at Lotus of New London to build a strong and sustainable business relationship that continues to deliver complete customer satisfaction; that includes continuity of care and quality service moving forward. My overall customer experience at SECOR Automobiles is stellar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
